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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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January 11, 2021

Very good service and the staff are helpful in doing the job on time . The place is neat and close and close proximity to major to roads More

by AHMEDJEELANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic , Raul Tomsa, James Russo, Rich Aigner, Ruby Ilyayeva
January 11, 2021

Ruby Is very informative and knowledgeable. She provides Ruby Is very informative and knowledgeable. She provides options for a resolution. Also she is very courteous to the clients needs and speed of More

by CHAD.ARTHUR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lev Akdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Ruby was wonderful setting me up with a loaner, keeping me informed and sticking to a time frame it was a pleasurable experience. Thank you to Ruby More

by S4BZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
January 07, 2021

I spoke to a girl to set up my oil change they didn’t have a record of the beside that I had issue with my break. I was sent inside to Ruby’s desk and she told me to take a seat as wait while she type More

by EMILJAOSMANOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

January 05, 2021

The service team was great. They got me in unscheduled for an emergency repair. They went above and beyond to fix my issue the right way. More

by mustmax347
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Csavoy
January 01, 2021

A nice dealership,Really really friendly people,my car washed it, interior cleaned, he explained very thing about the maintained . I recommend my family and friends for service at Land Rover of Schaumburg More

by Steven
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
December 30, 2020

The service provided was fantastic and the new facility is very nice. Excellent customer care and very nice waiting facilities. I will definitely be a return customer. More

by PAUL@SHUDNOW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
December 25, 2020

Truly a great service like no other.Stephen was great and will always have my service there because of him.the place is so clean and the staff is very attentive More

by Benson B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

I was well informed throughout the service experience and all repairs were made as required. Overall, it was an excellent experience and would certainly return for future service needs. More

by MARTIN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Ruby provided excellent service. Thank you for accommodating my request for the loaner on such a short notice! The car was serviced on time and there is noticeable improvement in performance after More

by Alexander Filonenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
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