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Jaguar Land Rover St. Petersburg
St Petersburg, FL
2,054 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,054 reviews
August 31, 2017
Wonderful experience!! Ginger was terrific. She went above and beyond and made my car buying experience truly painless. She got me a tremendous deal on a beautiful car. I wo Ginger was terrific. She went above and beyond and made my car buying experience truly painless. She got me a tremendous deal on a beautiful car. I would highly recommmend. More
by Vphomma
Employees Worked With
Ginger Pitesa
August 31, 2017
Car Purchase Very happy with the experience. Everyone was very helpful and it did not require an entire day to complete the deal. Very very consumer friendly Very happy with the experience. Everyone was very helpful and it did not require an entire day to complete the deal. Very very consumer friendly More
by carguy
August 26, 2017
It's was the best and very friendly Yes it was a good experience there I will all ways take my car there and Richard Anderson I will go to him he was ver helpful with me and took good c Yes it was a good experience there I will all ways take my car there and Richard Anderson I will go to him he was ver helpful with me and took good care of me thank you Richard Anderson and there was a women there to who was very helpful and made me fell like home there she is from Rhode Island More
by Mark
Employees Worked With
A women from Rhode Island do not remember her name, Rick Anderson
August 26, 2017
Great Experience Ginger was great. The financing process was painless and most importantly, the price they quoted me didn't change. There were no surprises or hidden f Ginger was great. The financing process was painless and most importantly, the price they quoted me didn't change. There were no surprises or hidden fees. More
by TonyM
Employees Worked With
Ginger Pitesa
August 25, 2017
You won't find a better salesperson or dealership than Crown Let me begin my review by giving a few background notes... I came in knowing that I wasn't in the best negotiating position (upside down on a lease) Let me begin my review by giving a few background notes... I came in knowing that I wasn't in the best negotiating position (upside down on a lease) I knew what I was trying to do, but not how it could or would be accomplished. I knew that AFTER I'd be able to do this--things would improve--but it was finding a dealer that also cared enough to help me to get into that position.... Herein enters Matt Taneja and Crown Jaguar in St. Pete. Aside from it being amazingly convenient---it has a great selection of cars and I found Matt at my convenience via the online tool for inquiries on a new car. Matt made every effort to make this experience not just amazing, but efficient, accommodating and one where I didn't feel bad to be in the position I was in. He went out of his way (I can't count the times, neither could he I'm sure) to ensure that he was going to find a resolution that would be good--and even when we had some challenges (remember, its' the banks that cause the mess--I know, I worked for them!) he kept optimistic and let me understand that Crown has amazing business personnel and Jaguar has the best people--that could and would (and DID) want to make this work out. It did. Sure I would have loved a 0% rate, really cheap payment and an insurance cost decrease, but lets just say that they did an amazing job and I am so very happy and appreciative of not only how they went out of their way, but so positively and happily in doing so. They truly value the relationship, not the sale, and they reflect that in how they do their business. The follow up, the after care and the continued relationship will be one to follow in the coming days, weeks, months and years--and yet I am convinced that they have this part of the relationship nailed down. I've had calls, texts and even some surprises to let me know they appreciate ME, my business and value the relationship we have built. And that's exactly what it is==from day 1 with Matt, a friendship and relationship that will truly be one to grow on! If I can refer any Jaguar enthusiast that wants a Jaguar to Matt, I will certainly will. Because I cannot underestimate the genuine enthusiasm and kindness (and dare I not forget to add PATIENCE!) Matt showed me during the entire process. It wasn't a sale. It was an individual dedicated to making someone happy and Matt, you did just that. Thank you! More
by alpmeister
Employees Worked With
August 24, 2017
Service is great. Putting me in a rental car sucks!!! I have no problem with the service I receive at Crown Jaguar. I do have a problem being put in a rental car that barely makes it down the road. I paid I have no problem with the service I receive at Crown Jaguar. I do have a problem being put in a rental car that barely makes it down the road. I paid big bucks for my XJ and I expect to be driving a Jaguar or something similar as a loaner when I have my vehicle serviced. I would ask Crown Jaguar to increase the number of loaners on hand to resolve this problem. More
by Na
Employees Worked With
Gary Sunley
August 24, 2017
NO bait and switch When I first contacted Crown Jaguar on August the 3rd I had the pleasure of speaking and working with Ginger Falls in regards to a F-type Jaguar in Ca When I first contacted Crown Jaguar on August the 3rd I had the pleasure of speaking and working with Ginger Falls in regards to a F-type Jaguar in Caldera Red. The prices quoted me sounded too good to be true. Having been at other dealerships here on the East coast of Florida where I live and getting prices from various dealerships about the F-type non of those prices were close. When I brought that to their attention they all warned me that the prices at Crown could not be true. Needless to say I was concerned as did not want to make a 4 plus hour drive only to find that I had been misled. The calls and text messages between Ginger Falls and myself continued till we found all the right details in my future car. My concerns and doubts about the price was put to rest after Michal Niezecki spoke with me and put it in writing that the price quoted was for real. On August 22nd we made the drive and YES Crown Jaguar , GM Michal Niezecki and Ginger Falls are for real the prices are just as quoted. The total experience was quick and pleasant and very professional. Enjoying the red F-type R. More
by Frank L Nash
Employees Worked With
Tristan, Michal Niezbecki, Marc Israel, Ginger Pitesa
August 23, 2017
Ginger is a real gem! Not all dealerships are created equal! I would like to name a salesperson that went out of her way to help us. ...And not just one time. Her name is Not all dealerships are created equal! I would like to name a salesperson that went out of her way to help us. ...And not just one time. Her name is Ginger. You Should Remember Her Name. She is genuine and not pushy. If she doesn't know the answer to your question, she' ll find out. She won't pretend to know just to get by. She treats you like a pal, or family member. It's so refreshing to meet someone that is sincere in the car business. She genuinely enjoys the cars she sells and test drives. She learns what they are-and what they are built to do... And as someone there NOT buying a car, she included me in the conversation. I appreciated not being invisible. Let's face it. Most of us feel a bit uncomfortable going to a dealership just to "BROWSE" expecting to be pounced upon within minutes- even before you get a chance to narrow down your interest. If you are in the market to lease, buy new or a used Jaguar.. please check out this dealership. I am not getting paid for my statement. In fact, I am an entertainer and can't personally afford any of these cars at the moment. But I saw sincerity and genuineness and that counts. I wanted to share my experience while shopping with my boyfriend -who has a real passion for this brand...and DID lease a Jag from Ginger and got his current car serviced. Just Ask for Ginger. She's a real superstar! More
by KC Shannon
Employees Worked With
Ginger Pitesa
August 20, 2017
Fantastic experience My dealing with Crown Jaguar was wonderful! It was my first time leasing a vehicle through my business, so I had lots of questions. They were answered My dealing with Crown Jaguar was wonderful! It was my first time leasing a vehicle through my business, so I had lots of questions. They were answered and all the staff was friendly, extremely patient and very accomadating. I never felt the pressure of signing on the dotted line that usually comes along with car shopping. A true pleasure and I will be back! More
by Teri
Employees Worked With
Arnis Rudzitis
August 19, 2017
Great customer service! Informative and very accommodating! It was a great pleasure to work with crown jaguar. There were all so helpful. So excited about my f pace! Ty!!! Arnis was very nice and took me throug It was a great pleasure to work with crown jaguar. There were all so helpful. So excited about my f pace! Ty!!! Arnis was very nice and took me through the entire process! More
by Apfpace
Employees Worked With
Marc Israel, Arnis Rudzitis
