Jaguar Land Rover St. Petersburg

I had originally stopped in to test drive a 2013 FX Jaguar back in Dec 2013. The salesman I spoke with at that time left and I received no followup to my visit as I was execting. I called to check on Jaguar back in Dec 2013. The salesman I spoke with at that time left and I received no followup to my visit as I was execting. I called to check on the research the salesman was supposed to be doing and was told at that time he was no longer at the dealership. I returned in mid Jan and spoke with the sales Manager to explain that I was still looking. He said he would have Ben C call. I did speak with Ben about what I was looking for and he promised to do the research. A car was found and Ben called but said it was being serviced so not available to drive yet. During the next two weeks I had to ask several times why the service was taking so long, scheduled a visit but had to reschedule due to unavailability of car, and felt that Ben was not being proactive with contacting me (until the last minute), I had to initiate the call to start with. I visited the Mercedes Dealer next door and owned by same company as Jaguar dealer. I mentioned to their salesman that I was going back to the Jaguar dealer after test driving the Mercedes and commented that I was dissatisfied with the untimely response I was getting from Ben. He arranged for Ben to meet me right after the Mercedes who then escorted me to the Jag showroom. Since then, Ben has been very attentive. I was frustrated with the amount of time Ken and Ben took to negotiate the price and felt that a "game" was being played to stretch out my wait time for Ben to return to me with a counter offer. It actually turned out that I was late to my next appointment due to this delay during which I was able to read 1/2 of a book I had brought with me. I am extremely happy with the car though. More

Arnis and Michal were knowledgeable about the 2013 XJ my wife and I were looking at. They were very friendly and overall made our experience a positive one. Even though we didn't purchase from them, Arnis e wife and I were looking at. They were very friendly and overall made our experience a positive one. Even though we didn't purchase from them, Arnis emailed me to thank me for coming by and offered me any further assistance in the future with my car buying needs. It was a refreshing experience. More

It was a very pleasant experience. Arnis was great to work with. I would highly recommend him to others.The car was delivered to me in person so I did not have to pick up. work with. I would highly recommend him to others.The car was delivered to me in person so I did not have to pick up. More

It was a pleasure working with Arnis. Very pleased with our new car. Will definitely recommend Crown Motors to any of our friends when they are in the market for a new car. our new car. Will definitely recommend Crown Motors to any of our friends when they are in the market for a new car. More

Mike, Matt & Marc have exceeded my expectations three years in a row – considering the fact that I have purchased three new vehicles in the past three years from the M&M&M team. They have given me superi years in a row – considering the fact that I have purchased three new vehicles in the past three years from the M&M&M team. They have given me superior customer service and advice. More

I used the internet to seek a XF-R from a half dozen dealers in the area.Got a call back from Arnis and after 2 discussions and his finding a way to meet my wheel preference agreed to buy a Black/red ca dealers in the area.Got a call back from Arnis and after 2 discussions and his finding a way to meet my wheel preference agreed to buy a Black/red car. He handled all arrangements and Ken Klak sent the paper work to New York. Picked up the car upon returning to FL 10 days later and Arnis was great showing me and my wife the features of the car, which was in the showroom, gleeming away. Pleasure doing business with Arnis and Crown. You folk are a class operation. Love the car by the way. More

This is the second vehicle I have purchased from Michael in the last two years. I have also referred two people to Michael, both of which have purchased vehicles in the last six months. Michael is the GSM a in the last two years. I have also referred two people to Michael, both of which have purchased vehicles in the last six months. Michael is the GSM and a great benefit to this organization. He is knowledgeable and very honest. On both purchases I felt I got a very good deal without all the back and forth. I would highly recommend Michael, as well as the entire Crown Automotive Group for purchase of you next new or preowned vehicle. More