"First impression "
After a exhausting week experiencing new cars in the Charlotte NC market where I reside , narrowed my focus to the Jaguar F type. Being a person that has used absolute value his whole career being fair to all entities,I wasn’t getting the respect and acknowledgement of what I was proposing. My wife and I have a place in Clearwater so giving my second hometown a chance Was next in order. Called Crown Jaguar and met Karl Peterson in new sales. Explained my wishes as well as why I felt it was just and the frustrations I was experiencing. I explained how I felt my proposal was fair and what I would entertain. Karl was understanding, polite and respectful to my plight and said he would convey my wishes and frustrations to his manager in the best way possible and return a call within 2-3 hours. After we hung up I was sure it was a crazy idea and it was never going to be realized. 3 hours later Karl call back with the words that gave me the experience of owning my first Jaguar. Those words which I still remember was “ where do we send the car”. Karl walked me through each step assisting me through the out of state purchase in detail and successfully. After the paperwork which can be exhausting and needing a pick me up to continue my excitement about the transaction Karl sent me pictures of the car getting customized ,cleaned and polished with the words that my positive experience will be long lasting. Karl Peterson made the day and weeks go by quickly and realize that going out of town was a viable solution and a memorable experience. Thanks Karl
"Excellent & Very Professional "
Recently concluded an out of state purchase of a Jaguar F Type.
The sales team at Crown was very professional to work with. They absolutely did everything they said they would do. From deal negotiations all the way through truck transportation for delivery of my new Jaguar & pick up of my trade in - the entire transaction was smooth.
Karl Peterson is my Crown Jaguar Sales Rep. Would do business again with Karl & the entire team at Crown Jaguar.
"Excellent dealer to purchase a Jaguar from"
Excellent Experience during my Jaguar purchase. Karl Peterson was very easy to work with and provided a true willingness to meet our needs. This dealership seems to actually want to sell Jaguar automobiles
"Super nice guy, very helpul and extremely knowledgable "
Tristan bend over backwards to assist me with the ins and outs of my F type. He stood outside in the heat while Steve and I were sitting in the airconditioned car. His shirt stuck to him but his smile never wavered! There is not a question I asked that was too much or that he could not answer. And genuinely interested in your story too. If there were six stars, I would give it!
"Good experience "
Friendly, fast and good service. I enjoyed my car buying experience and would recommend anyone looking for a jaguar to go to Crown. I’m loving my vehicle as well
"Excellent experience at this dealership."
Excellent experience at this dealership . I highly recommend working with Karl Peterson. I leased an XE S, and the entire process was professional and efficient.
"Great experience ‘"
We bought a Jaguar F-Pace a couple of weeks ago and are enjoying our new car. We had Tristan come to our house and go over all the features on our car. He is very nice and knowledgeable! It is great that Crown Jaguar sets this up for their customers.
I have purchased 3 vehicles from Crown and Karl Peterson has always been my salesperson. My most recent experience was most challenging for both Karl and myself because I was undecided to lease or buy. Karl clearly laded out my options that provided me the information to make my decision. Karl is an exceptional salesperson and a great asset to Crown Jaguar. I always make an effort to stop by and say hi during my routine maintenance service calls.
"Great Car Buying Experience "
Had a wonderful experience buying a 2015 Ford Focus from the staff here. Great car for the price I needed, no hassle, no problems, out the door that day!! Love my car and would recommend this place to ANYONE! Usually you DREAD going car shopping but I couldn't have had a better experience.
Other Employees Tagged:
I'm Retired US Army and have never been treated with more disrespect than with this dealership. Active duty, Retirees, and Veterans, this is your warning- beware!!!! I highly recommend you stay away from this dealer. This is the worse car buying experience I've ever had!!! If I could rate zero stars I would. I bought a used car from this dealership and Im not a complainer, but from the rude sales manager (Dain Carlson) to the salesman (Karl Peterson) promising things he could not deliver and brakes issues they didn't want to fix that were identified during purchase. I've already reported them to USAA car buying service and they have been flagged within their network.