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Jaguar Land Rover of Chantilly
Chantilly, VA
345 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 345 reviews
January 30, 2020
Very efficient process buying a new I-PACE. Jose Betancourt, Howard Hubbard, and Sarah Eberle were great to work with. Erika Alaisa was very helpful and came directly to my house for one-on-one trai Betancourt, Howard Hubbard, and Sarah Eberle were great to work with. Erika Alaisa was very helpful and came directly to my house for one-on-one training. More
by Scott
Employees Worked With
Howard Hubbard, Jose Betancourt, Sarah Eberle, Erika Alaisa
December 13, 2019
Outstanding Experience Absolutely great service in restoring our beautiful 2005 Vanden Plas to original factory standards! It took several weeks to order special parts that Absolutely great service in restoring our beautiful 2005 Vanden Plas to original factory standards! It took several weeks to order special parts that were required to complete the very difficult work assignments. Fortunately, everything was done in a timely manner. We were updated frequently by management. More
by elhaye1
Employees Worked With
Steven: Service Manager, Mike: Senior Jaguar mechanic and his assstant , Mike.
October 03, 2019
Sean renewed my faith in car dealers I don't enjoy car shopping but after my vehicle was totaled I had only days to find a new car. Sean was a true professional and had my car waiting for I don't enjoy car shopping but after my vehicle was totaled I had only days to find a new car. Sean was a true professional and had my car waiting for me when I arrived. There was no high pressure sales tactic and it was easy for me to make my decision. He was very knowledgeable about my vehicle and was available after my purchase to answer questions. I was very comfortable about his approach and trusted is guidance. I highly recommend Sean to anyone looking to purchase a new vehicle. More
by Fallin
Employees Worked With
Sean Zalmai
September 29, 2019
Did not honor written quoted information Traded my car per a written quoted refund-2 months later $ never sent and now told it will be a fraction of the promise amount! Traded my car per a written quoted refund-2 months later $ never sent and now told it will be a fraction of the promise amount! More
by BJH1
Employees Worked With
Fred
August 26, 2019
Awful There tactics for sales and leasing and deceitful and dishonest There lease programs with Chase should be avoided at all cost. They represent this There tactics for sales and leasing and deceitful and dishonest There lease programs with Chase should be avoided at all cost. They represent this as captive finance. It is not. STAY AWAY More
by Toddf
Employees Worked With
Richard
June 30, 2019
Excellent service Davis Han was the best sales person. He did not try to sell me a vehicle, he gave me options and help us find something that was practical and met our Davis Han was the best sales person. He did not try to sell me a vehicle, he gave me options and help us find something that was practical and met our needs. Thank you. More
by SILK
Employees Worked With
Alina Iturbe, Alex Clayton
June 21, 2019
Car problem on Rt 81 towed to Chantilly repaired on Sunday My Jaguar had a coolant problem Saturday afternoon on Rt 81 as I traveled from Georgia to New York. Car had to be towed 53 miles to Jaguar of Chantill My Jaguar had a coolant problem Saturday afternoon on Rt 81 as I traveled from Georgia to New York. Car had to be towed 53 miles to Jaguar of Chantilly. Dennis in service spent considerable time on the phone on Saturday and left message to service mgr for Sunday. Sunday arrived at dealer a little early to find Leslie Adams handling the matter in a very professional, pleasant manner and had me on my way to spend time with my grandchildren on father's day. The service department did an excellent job and especially Leslie. More
by ds
Employees Worked With
Leslie Adams and Dennis
June 19, 2019
Great Service Shane Comegys was great and provided above and beyond expectations for service concerning my Jaguar. I appreciate the help and support greatly. Serv Shane Comegys was great and provided above and beyond expectations for service concerning my Jaguar. I appreciate the help and support greatly. Service and customer appreciations means everything to me and this location delivered just that and some more!!! Thx More
by Ayanna
Employees Worked With
Shane Comegys
June 13, 2019
Cars sell themselves, staff sells the dealership! Couldn't be happier with my purchase of a 2019 F-Type. Kamyar worked for me and didn't stop till he found the car I wanted. Incredibly responsive, v Couldn't be happier with my purchase of a 2019 F-Type. Kamyar worked for me and didn't stop till he found the car I wanted. Incredibly responsive, very personable and would do business with him again in a heartbeat. Chris in Finance was also very helpful and efficient. Excellent experience overall! More
by Steve Z
Employees Worked With
Kaymar, Chris
June 13, 2019
Excellent service and staff We have bought two vehicles from here and each time has been a very good experience, as well as easy and stress free. Sean Zalmai is a great sales per We have bought two vehicles from here and each time has been a very good experience, as well as easy and stress free. Sean Zalmai is a great sales person and really looks after his clients before, during and after the sale, and always goes out of his way to make sure your are satisfied and taken care of. The service department is outstanding as well and always do a great job. More
by RW
Employees Worked With
Sean Zalmai
