Jaguar Land Rover of Mission Viejo

Great customer service, they are very professional and clear about the work being performed and the cost. clear about the work being performed and the cost. More

Staff at this location are very professional, friendly, helpful, knowledgeable, and provide great customer service. helpful, knowledgeable, and provide great customer service. More

I bring my car in and see John and he’s so easy to work with and makes the whole maintenance process a breeze. with and makes the whole maintenance process a breeze. More

They were able to fix the issues but it took the entire day from 8:45 am appt. day from 8:45 am appt. More

Very professional, friendly, always keeps you updated on work being done to your vehicle. Service advisor, Glenn Weitz was great! And thank you Doug for working on our vehicle!! work being done to your vehicle. Service advisor, Glenn Weitz was great! And thank you Doug for working on our vehicle!! More

Service was fast and the follow up was great. Loaner car was also nice. Glenn did a great job for us. Loaner car was also nice. Glenn did a great job for us. More

Jeff is amazing! He was so kind it was such an unbelievable experience at the dealer He was so kind it was such an unbelievable experience at the dealer More

I had the absolute pleasure of working with John at Land Rover Mission Viejo, and I can honestly say he’s the best in the business. I was purchasing a vehicle for my wife, and from start to finish, John wen Rover Mission Viejo, and I can honestly say he’s the best in the business. I was purchasing a vehicle for my wife, and from start to finish, John went above and beyond in every possible way. His attention to detail, quick response time, and diligence in making sure every question was answered and every need was met made the entire process smooth and enjoyable. John is a 10/10 — professional, knowledgeable, and genuinely cares about his clients. He made us feel confident and excited about the purchase, and I truly can’t recommend him enough. If you’re in the market for a vehicle, go see John. I’ll absolutely be back for future purchases thanks to this outstanding experience. More

If you have money to burn! After bringing my car for a transmission issue, the estimate was $1,700 to replace the gear shifter. In 5 min I got a quote less than half the pric After bringing my car for a transmission issue, the estimate was $1,700 to replace the gear shifter. In 5 min I got a quote less than half the price from a specialized Land Rover shop just a few miles away. Then they insisted on charging me $275 just to read the codes on the computer. Service was not responsive and after waiting 4 hours for a call back, I had to call the receptionist several times to get me an answer.... I would not recommend to anyone. More

I was looking at one of their used cars and confirmed the night before that it was still in stock since I was coming to test drive it the next day, to which I received an e-mail that it was. When I drove dow night before that it was still in stock since I was coming to test drive it the next day, to which I received an e-mail that it was. When I drove down from LA to Mission Viejo, it turns out that the car was sold that night. The sales rep easily could have e-mailed me to say the car was no longer available and to not make the 56 mile trip down. And just the cavalier way the other salesman was, who sold the car the nigh before, really was off putting. If this is the way you handle potential customers, I would say avoid this dealership all together. More