Jaguar Palm Beach

Excellent From Start to Finish It's so rare to find a dealership that values your time an input. Lance shows patience with every aspect of the process and is definitely one of the b It's so rare to find a dealership that values your time an input. Lance shows patience with every aspect of the process and is definitely one of the best salespeople I've ever dealt with. Despite being a very demanding customer I never feel like I'm putting anyone out. I recommend anyone shopping for a Jaguar to start and stop their search here. More

Jaguar XFS scheduled service Service appointment made easily. Service went flawlessly from deliver of loaner, car pickup to updates and return of car (washed) after service. Appre Service appointment made easily. Service went flawlessly from deliver of loaner, car pickup to updates and return of car (washed) after service. Appreciate the efforts of Armand Copani in coordinating this and a follow up call from Susan Fox as well. Even I believe a Manager followed to ensure service request was being addressed!! More

Service As usual Susan Fox was awesome and the relaxation room was great. I would highly recommend jaguar and Susan fox. Additionally when I was browsing new As usual Susan Fox was awesome and the relaxation room was great. I would highly recommend jaguar and Susan fox. Additionally when I was browsing new cars a salesman ask me if I needed any help but was very professional and not overbearing. More

Excellent experience Susan Fox is great she is efficient professional and pleasant to deal with. I enjoy coming to jaguar because of Susan Fox and will recommend her and Susan Fox is great she is efficient professional and pleasant to deal with. I enjoy coming to jaguar because of Susan Fox and will recommend her and jaguar to friends and family. More

Seamless experience So glad that I chose Jaguar Palm Beach even though i got the car in Ft. Lauderdale. Was able to drop off the car for service and get a loaner in no t So glad that I chose Jaguar Palm Beach even though i got the car in Ft. Lauderdale. Was able to drop off the car for service and get a loaner in no time at all. It was a seamless and efficient experience and lived up to bill hype. And thanks to Susan Fox for getting the appointment scheduled so quickly. Well done. More

Professional & Friendly My experience could not have been better. Brian Gutierrez went out of his way to answer my questions, help me determine my choice by explaining vario My experience could not have been better. Brian Gutierrez went out of his way to answer my questions, help me determine my choice by explaining various options (without trying to influence me), and to make the process as easy as possible. He was very friendly & accommodating while at the same time acting in a very professional manner. I also wish to mention Steve Reeves who efficiently walked me through the financial aspects making it a smooth process as well. I was very pleased with how I was treated by all the people I met at the dealership, and would highly recommend it! More

OUTSTANDING!!!!!!!!!!!!!! Armando could not have been more helpful!!! A TEN!!! no question The entire experience was outstanding from the minute I walked in to the moment I le Armando could not have been more helpful!!! A TEN!!! no question The entire experience was outstanding from the minute I walked in to the moment I left!! More

Excellent experience Susan Fox was great I look forward to returning to jaguar I give her a 10 out of 10. I would give her rating of 20 if I could. I hope Jaguar appreci Susan Fox was great I look forward to returning to jaguar I give her a 10 out of 10. I would give her rating of 20 if I could. I hope Jaguar appreciates her for her proffesioanalism and more importantly her high level of competence. These qualities are hard to find in any arena. More

review of recent service My service advisor Dave Overturf was excellent. He is personable and very pleasant. I was very disappointed in the advice I received for repairs and t My service advisor Dave Overturf was excellent. He is personable and very pleasant. I was very disappointed in the advice I received for repairs and the prices for those repairs. For example: the diagnostics for my comment regarding a vibration cost a little over $200. That is absurd. I did agree to the estimate of cost ahead of the evaluation so I consider that I was not thinking well. The estimate for a new battery was well over $400. This was advised because of a failed battery load test. I got a second opinion and a load test which indicated that the battery was fine and met all specifications . In addition a equal battery would have cost me $150 less 25%. Your costs are outrageous. In the same vein the cost for a cabin filter and engine air filter plus install were out of this world in comparison to a prior replacement of these items elsewhere. Very disappointed in Palm Beach Jaguar. Also note that your cashier needs some instruction as to her attitude in talking to the customer. More

Geat experience and customer service buying a new Jaguar The service and support from sales through delivery was exceptional. Steve Reeves was great in Finance, and I cant say enough about how great Erik Va The service and support from sales through delivery was exceptional. Steve Reeves was great in Finance, and I cant say enough about how great Erik Valentine was in meeting my needs and taking stress off of this experience including returning my ending lease Lexus to the dealer for me. I would give them ten platinum stars if I could! Brad Colby runs a great team! More