Jaguar Palm Beach

My service advisor Dave Overturf was excellent. He is personable and very pleasant. I was very disappointed in the advice I received for repairs and the prices for those repairs. For example: the diagnostics for my comment regarding a vibration cost a little over $200. That is absurd. I did agree to the estimate of cost ahead of the evaluation so I consider that I was not thinking well. The estimate for a new battery was well over $400. This was advised because of a failed battery load test. I got a second opinion and a load test which indicated that the battery was fine and met all specifications . In addition a equal battery would have cost me $150 less 25%. Your costs are outrageous. In the same vein the cost for a cabin filter and engine air filter plus install were out of this world in comparison to a prior replacement of these items elsewhere. Very disappointed in Palm Beach Jaguar. Also note that your cashier needs some instruction as to her attitude in talking to the customer.

The service and support from sales through delivery was exceptional. Steve Reeves was great in Finance, and I cant say enough about how great Erik Valentine was in meeting my needs and taking stress off of this experience including returning my ending lease Lexus to the dealer for me. I would give them ten platinum stars if I could! Brad Colby runs a great team!

Dave is a terrific young man: knowledgeable, personable, charming, polite, and very eager to please in a professional manner. You’re lucky to have him. I inadvertently left my cell phone in the lender car and he found it, had it brought to the dealership where I picked it up later that same day. Give him five gold stars a d a raise!

I have been with Jaguar Palm Beach for about 6 years and the service is first class, my sales associate Ken Comiskey is very accommodating and no pressure selling, My Service Advisor, Bob Bohm is very helpful and takes care of any service requirements and makes sure that I am happy he explains everything in detail, I have no hesitation in recommending Him.

Service Advisor - Susan Fox provides outstanding customer service and I would highly recommend her services. Her flexibility to work with schedule and followup are admirable.

I took my car in for a possible coolant leak. Sean Kesson was very helpful I was able to get a loner car. The service was excellent. Sean was great.

Great service. Very accommodating. Drop my car off, received a call to come and pick up my car sooner than I expected, sign some paperwork and I’m on my way. A well run dealership.

first of all i must commend the staff at jaguar of palm beach fl. We arrived late in the day after an exasperating day at another dealer. your staff especially Brian Gutierrez are a shining example of your dealing with loyal jaguar owners and those that should be. the attention to us personally was superior and commendable. if you the car buyer or lessor want excellent service and professional treatment go to jaguar of palm beach. cordially r.enny and Esse. p/s happy holidays

We bought our first Jaguar and drove over an hour to go to Jaguar Palm Beach. We weren't disappointed. We had a great experience with Ken and the team! We would highly recommend the dealership to anyone.

Efficient, courteous,excellent service which solved the problem in a timely manner. Ease of scheduling and everything was taken care of to my total satisfaction.