Jaguar Sarasota

Katherine provided excellent service. She was friendly, professional, and kept me informed throughout the entire process. Everything went smoothly and was completely hassle-free. She was friendly, professional, and kept me informed throughout the entire process. Everything went smoothly and was completely hassle-free. More

We were back again for a tire issue. Scott was able to help us quickly and get us back on the road! Thank you! Scott was able to help us quickly and get us back on the road! Thank you! More

The reason why I bought my second Defender 110 at SJR is because of the Service Department. That is really the only reason. Car buying experience was great as well but it is your Service Department that wil because of the Service Department. That is really the only reason. Car buying experience was great as well but it is your Service Department that will bring back your repeat customers. Since working with Scott Tierney as my Service Manager he is always finding the way to Yes and how can the service experience be it's best. I had a few warranty issues that needed some attention and a few trips back to the service department for them to fix. It's his attention to detail and treating the customer with professionalism and dignity that I will keep coming back. As my Defender is coming up at the end of its warranty I will most likely be looking at my 3rd to purchase from JLR as long as the Service Department remains #1 in my book. Thank you to the Team for everything you do to make sure the service department is the best every time. More

Katherine is my favorite person here! ! She's always the best and kindest, and always works so hard to make my service experiences as easy and peaceful as possible. Love that lady so much! ! She's always the best and kindest, and always works so hard to make my service experiences as easy and peaceful as possible. Love that lady so much!! PLEASE give her a raise - or more time off! She more than deserves it! More

All good like the way they video the problems! . Work is expensive but always good! . Work is expensive but always good! More

Samir and the dealership in general are first class. Very pleased with our new too us car. Very pleased with our new too us car. More

I couldn’t be more satisfied with the car care I received at this place. Not to mention the extra professional and personalized service that Scott provided. He went beyond the call to ensure all my car needs at this place. Not to mention the extra professional and personalized service that Scott provided. He went beyond the call to ensure all my car needs are being addressed. Highly recommend!! More

Had a bad experience where a service was not performed that should have been. Kyle, the manager at the time, did help rectify the situation, but he is no longer there. I was told that I needed new tires that should have been. Kyle, the manager at the time, did help rectify the situation, but he is no longer there. I was told that I needed new tires. Costco tires said that was not the case. It was not the case. It is hard to. recommend the service center without Kyle. More

Provided excellent service, friendly staff, and treated me very well. Was provided a loaner, and covered the one problem on a recall at no charge. Devon was great keeping me updated with diagnosis and repa me very well. Was provided a loaner, and covered the one problem on a recall at no charge. Devon was great keeping me updated with diagnosis and repairs. More

I will never do business with this service department again - unless I have to (I just bought a Ranger Rover so I guess I have to). This Service Department is terrible. If I had it to do over again, I w again - unless I have to (I just bought a Ranger Rover so I guess I have to). This Service Department is terrible. If I had it to do over again, I would NOT purchase a car there., having to use the service department. It's TOO LONG a story for me to waste my time telling it - unless a manager (not of the service dept) calls me. More