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Jake Kaplan's Land Rover Warwick

Warwick, RI

4.8
742 Reviews
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1346 Bald HIll Rd

Warwick, RI

02886

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Showing 742 reviews

July 30, 2025

My experience with Bernadette was fantastic! She was responsive, attentive and knowledgeable. I will definitely be taking my Range Rover here from now on. The other service advisor gentleman who More

by djohwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernadette Capra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

I have been a customer of the Jake Kaplan dealership for over 20 years. I not only love the brand but the customer service is supreme. I will be a loyal customer for many years to come More

by lsusanweiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Martineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chevalier
July 17, 2025

Great service, thorough evaluation of the car with videos that were sent to me. Mike did a great job of walking me through the process More

by Mjflanagan42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coccoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Customer service is the best, Bernie and staff always are very helpful and go the every mile More

by jponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Coccoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernadette Capra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I actually made a mistake and showed up a day earlier than scheduled for my service - no issue at all - Bernie took my Discovery Sport right in for its service. I was kept aware of the progress made on More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernadette Capra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

They were professional, efficient, and did an excellent job on my car. Lucas, the technician went above and beyond to ensure I was satisfied with the repair. More

by Luizal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coccoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Great service and very knowledgable staff. Communication and follow ups were seamless. Highly recommend this dealership and their service center. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernadette Capra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Mike did a great job taking care of our service. Communicated with me, made sure we were comfortable with the service work and the timeline. Great job overall. More

by davem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coccoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Excellent service and prompt response to the problem with constant updates on the status of the repairs More

by ntoubia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernadette Capra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

From beginning to end, the process was seamless and even enjoyable. Everyone I met was extremely friendly. I’ve never had such a great experience purchasing a new vehicle. More

by Ydecastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Colon
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