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Jake Kaplan's Land Rover Warwick
Warwick, RI
738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 738 reviews
February 28, 2022
We bring all three Range Rovers - 2004, 2010 and 2017 to Kaplan’s for service and we are always taken care of. Bernie is our service representative and she is great! She is always candid about wait time for Kaplan’s for service and we are always taken care of. Bernie is our service representative and she is great! She is always candid about wait time for parts and service, and has managed to get us in when something arises that requires immediate attention. She is great! More
by David Holley
Employees Worked With
Bernadette Capra
February 11, 2022
I really appreciate the loaner car with pick-up and delivery service. We had certain things scheduled but after evaluating the car it was determined the service was not necessary. I like the fact that delivery service. We had certain things scheduled but after evaluating the car it was determined the service was not necessary. I like the fact that they are not performing unnecessary service items. All in all, it was a painless process. More
by dvpetersonjr2
Employees Worked With
Bernie
February 10, 2022
The service manager Mike was extremely helpful and thorough when discussing the service needed and describing any work our vehicle needed. thorough when discussing the service needed and describing any work our vehicle needed. More
by dikal
Employees Worked With
Sharon, when scheduling our appointment and Mike the service manager
January 23, 2022
Tom Phillips was my sales person. He was very professional during the recent purchase of my new vehicle. He followed up on all my questions and requests. This was the my third purchase from Jake professional during the recent purchase of my new vehicle. He followed up on all my questions and requests. This was the my third purchase from Jake Kaplan and the second time working with the professional team of Tom and Lauren. Thank you. More
by EBELLWYNTER
Employees Worked With
Tom, Lauren
January 22, 2022
Great Service. Mike Coccoli was very professional and Great Service. Mike Coccoli was very professional and great to work with. My first service was a very good experience. Great Service. Mike Coccoli was very professional and great to work with. My first service was a very good experience. More
by ron
Employees Worked With
Mike Coccoli
January 19, 2022
Dealer failed to repair vehicle under warranty and is now trying to charge us for necessary repair that should have been done under warranty. They have lied about records. Since it started they told us it wo trying to charge us for necessary repair that should have been done under warranty. They have lied about records. Since it started they told us it would be repaired at no cost under good faith and are now charging us. They fired the service tech, are unresponsive and have had our vehicle for 4 months. They refuse to help or work with us. I would not go near this dealership More
by redsoxdre
Employees Worked With
Mario jack, Laurie
