Jake Kaplan's Land Rover Warwick

Awesome experience! So far I have nothing but good things to say about this dealership, From Brian who made contact after my internet search, to Mike who leased the car So far I have nothing but good things to say about this dealership, From Brian who made contact after my internet search, to Mike who leased the car to Lauren who did the financing it was a great experience. I wasn’t sure I was going with the Evoque, but the car is incredible. Mike has gone out of his way to ensure I do not have any questions. He followed up with me as well. I hope the rest of my experience maintains at this superior level of customer service. More

First Regular Service The Jake Kaplan team is always attentive and responsive to any and all issues regarding the ownership and servicing of my vehicle. It’s a family owned The Jake Kaplan team is always attentive and responsive to any and all issues regarding the ownership and servicing of my vehicle. It’s a family owned business that puts the customer first. More

Awesome staff...awesome service ! Each staff worker goes out of their way to be professional and courteous. Each department, makes you feel important and special. ! Each staff worker goes out of their way to be professional and courteous. Each department, makes you feel important and special. More

Great Overall Experience Chris found the car to my specifications, and was extremely responsive. Glenn was very knowledgeable about all aspects of the car and explained all th Chris found the car to my specifications, and was extremely responsive. Glenn was very knowledgeable about all aspects of the car and explained all the details in a way I could understand and remember. The woman in financing (whose name I can’t recall) was also excellent; very friendly and knowledgeable. No one pushed me. I felt very comfortable at all times. Thank you! More

Excellent Customer Service Recently purchased a Certified Preowned Jaguar and received excellent service, follow up from Elaine Kaplan. Her attitude is "What can I do to ensure Recently purchased a Certified Preowned Jaguar and received excellent service, follow up from Elaine Kaplan. Her attitude is "What can I do to ensure you are satisfied with your purchase" This included moving the vehicle from your Norwood dealership to Warwick, with no guarantee of a sale, as this location was more convenient for me. Appreciate the service oriented attitude of all involved including Lauren Fitzgerald whose handling of the purchase documents made this process a breeze. More

Great Job Jake Kaplan Land Rover Warwick So happy with our purchase from Jake Kaplan's Land Rover from the moment we walked in. Brian Hart our sales associate was wonderful. He showed us ev So happy with our purchase from Jake Kaplan's Land Rover from the moment we walked in. Brian Hart our sales associate was wonderful. He showed us every single vehicle/color combination/ and rim/tire combination we asked for. Answered every question we had even while texting him at 10pm. Paul did a great job helping to close up the sale and the finance department was easy breezy. Super happy with our new F-Pace. Looking forward to working with this team in the future. More

Very easy and seamless My rental vehicle was waiting for me and everyone is always friendly, communicates and helpful. Very easy and seamless from drop off to pick up. My rental vehicle was waiting for me and everyone is always friendly, communicates and helpful. Very easy and seamless from drop off to pick up. More

Excellent service I brought my F Pace in for an electrical issue in warranty and I was treated very well on the phone, they got me an appointment the next day, gave me I brought my F Pace in for an electrical issue in warranty and I was treated very well on the phone, they got me an appointment the next day, gave me a loaner and the repair was done by lunch. great experience! More

Jaguar service My first service with Jake Kaplan. Barbara was very helpful and the service provided was excellent. The car was also delivered to me at my work loca My first service with Jake Kaplan. Barbara was very helpful and the service provided was excellent. The car was also delivered to me at my work location and it runs like a dream. More

Professional and courteous Barbara Stenner takes great care in setting up an appointment time that meets my needs and time frame as well as providing a loaner car for me. Barbara Stenner takes great care in setting up an appointment time that meets my needs and time frame as well as providing a loaner car for me. More