Jake Kaplan's Land Rover Warwick

Attentive service I had a mirror repaired. Lori and Lucas examined what the repair required and discovered that I only needed the mirror portion, not the entire mirror I had a mirror repaired. Lori and Lucas examined what the repair required and discovered that I only needed the mirror portion, not the entire mirror case. That cut the repair price significantly. They ordered the part and got it in the next business day (Monday) and installed it earlier than my scheduled visit, thanks to Barbara. My mirror is back to working condition! More

Great Customer Service Always very friendly and professional. Excellent customer service from setting my appointment to drop off and delivery of my vehicle. Recommended se Always very friendly and professional. Excellent customer service from setting my appointment to drop off and delivery of my vehicle. Recommended service was explained in detail. More

communication and courteous professional service is great . I would like to point out (nothing to do with service) but my infotanment screen needed an update which was done however "i not sure who would call . I would like to point out (nothing to do with service) but my infotanment screen needed an update which was done however "i not sure who would call it an upgrade" it is like going from a color HD tv back to a black and white with rabbit ears on the roof. seems like a down grade in visual and usability. More

Excellent service and professionalism. Staff is always attentive and friendly. Uncomplicated in getting an appointment and prompt service. Service department keeps me informed of unplanned Staff is always attentive and friendly. Uncomplicated in getting an appointment and prompt service. Service department keeps me informed of unplanned additions or changes. Sales department is keeping me updated on new opportunities without being “pushy”. More

Great customer service and reminders of service appointments Courteous professional and on time customer service. After scheduled service,car was washed and interior vacuumed except the rear section of my F-P Courteous professional and on time customer service. After scheduled service,car was washed and interior vacuumed except the rear section of my F-Pace. Overlooked? More

Excellent Salesperson Our experience at Jake Kaplan’s was excellent thanks in full to our salesman Glen Spardello. He made the process trading in an older vehicle and purch Our experience at Jake Kaplan’s was excellent thanks in full to our salesman Glen Spardello. He made the process trading in an older vehicle and purchasing a new one seamless. His knowledge of our new vehicle after the sale was impressive. Glen made me feel like Incam contact him and time with questions or concerns. Highly recommend seeking out Glen as your salesperson at Jakes. More

Thank you I'm currently deployed to Iraq, Brian worked with my father to get the deal done. It was easy and fast. It was much appreciated. I'm currently deployed to Iraq, Brian worked with my father to get the deal done. It was easy and fast. It was much appreciated. More

Service was for paintless repair of dent from baseball Mike scheduled the service two days in advance, and as usual the repair was made to my satisfaction. Dent was removed and the care delivered on time p Mike scheduled the service two days in advance, and as usual the repair was made to my satisfaction. Dent was removed and the care delivered on time promised. More

Service Dont know about the work but the customer service is great.. Quick easy and nice replacement vehicle. done in timely manner ..this review won't let m Dont know about the work but the customer service is great.. Quick easy and nice replacement vehicle. done in timely manner ..this review won't let me submit it... More

Great experience- easy and convenient! Mike C. always makes the service experience great! Quick and easy process to check in for service and obtain a loaner vehicle. He checked in with me t Mike C. always makes the service experience great! Quick and easy process to check in for service and obtain a loaner vehicle. He checked in with me to inform me of the services I required before they were done. He even arranged for my vehicle to be dropped off to me at work once service was completed. Thank you! More