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Jake Sweeney Chevrolet

Cincinnati, OH

3.7
809 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State. We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!! Expect the best at Jake Sweeney.
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33 W Kemper Road

Cincinnati, OH

45246

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Showing 809 reviews

January 30, 2017

Poor service Hi my wife recently took her car to the dealer for a oil change and tire rotation and the tires were not rotated and the reason I know is that I numbe More

by Target champion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Parrett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Jake Sweeney Chevrolet responded

After calling and talking to customer. Customer stated that he previously worked at a Mercedes Dealer and they had a policy of marking tires prior to rotation. Customer still marks the tires to this day. This is how he knew that his tires were not rotated. Apologized for the error. Explained that our technician may have had a momentary memory loss and did not realize that he had not rotated the tires. Refunding the customer $21.95 for has rotation that was not completed. Thanked customer for business. Jim Pulskamp

January 26, 2017

Excellent I will buy all of my cars from this dealership. The best experiences ever. Three times! They fight to save you money and don't try to rob you dry! Gre More

by Tabutler08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler also gets 5 stars! He was awesome as well as Bob!
Jan 26, 2017 -

Jake Sweeney Chevrolet responded

We appreciate for your business and the information you provide about your customer experience. Both Bob and Tyler are long time valued members of our operation. Our entire Chevrolet team looks forward to continue working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 26, 2017

Great staff I would definitely recommend this dealership to anyone looking for a vehicle. The staff was friendly and they work very hard to get you the best deal More

by MrWest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thelma Linton-Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Jake Sweeney Chevrolet responded

Mr. West, Jake Sweeney Chevrolet appreciates for your business and the information you provide about your customer experience. Thelma is a long time valued member of our team. Our entire Chevrolet team looks forward to continue working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 26, 2017

Great Service! We came in to just test drive a car and ended up purchasing it. Dave Shelton was great and worked hard for us. Thanks for everything! More

by D. Whited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shelton
Jan 26, 2017 -

Jake Sweeney Chevrolet responded

Jake Sweeney Chevrolet appreciates for your business and the information you provide about your customer experience. Dave is a long time valued member of our team. Our entire Chevrolet team looks forward to continue working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 26, 2017

Awesome experience I purchased my last 2 cars from Thelma and could not be happier. Thelma did all the work and all I did was sign and drive away in my beautiful new car More

by Ernest
Recommend Dealer
Yes
Employees Worked With
Thelma Linton-Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hatte
Jan 26, 2017 -

Jake Sweeney Chevrolet responded

Thank you, We are grateful for your business and the information you provide about your customer experience. Our entire Chevrolet team looks forward to working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 25, 2017

Found car online, purchase process was great! We found our vehicle online, and drove the 30 miles to the dealer (from Dayton) with the hope it met our expectations. While the lots are a bit confus More

by pat.peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shelton (main contact/salesperson)
Jan 26, 2017 -

Jake Sweeney Chevrolet responded

Pat , Jake Sweeney Chevrolet appreciates for your business and the information you provide about your customer experience. Thanks for making the trip down for Dayton. Aaron is a long time valued member of our team. Our entire Chevrolet team looks forward to continue working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 24, 2017

Excellent I had a great experience got everything I asked for in my car I will definitely recommend anyone who is looking for a new or used car to go there More

by Dawnyel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Bazemore
Jan 25, 2017 -

Jake Sweeney Chevrolet responded

Dawnyel, We would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive feedback online. We look to working with you in the future. On behalf of Darryl Bazemore and the entire Jake Sweeney Chevrolet staff, thanks again and have a great day.

January 23, 2017

The Best! This was my second experience at a dealership and I must say this was The Best!! I was so ready to drive off the lot in a used car but I qualified fo More

by Kandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Aden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Jake Sweeney Chevrolet responded

Thank you, We are grateful for your business and the information you provide about your customer experience. Darrin Aden and Derrick Jett are valued members of our srvice amd sales operations. Our entire Chevrolet team looks forward to working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 21, 2017

Jake Sweeney Car Purchase Experience Dave assisted me in securing a a loan and directed me toward a reliable car. He was personable and gave offered sound advice. Eric, in the Service D More

by kathy H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Service and Dave Shelton in Sales
Jan 23, 2017 -

Jake Sweeney Chevrolet responded

We appreciate for your business and the information you provide about your customer experience. Both Eric and Dave are long time valued members of our operation. Our entire Chevrolet team looks forward to continue working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

January 20, 2017

Felt like I was the priority and also wasn't rushed I was very well taken care of. The process was very smooth because of how friendly he was. Could feel like you are talking to a friend not a salesman. More

by Car guy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 23, 2017 -

Jake Sweeney Chevrolet responded

Thank you, We are grateful for your business and the information you provide about your customer experience. Our entire Chevrolet team looks forward to working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

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