Jake Sweeney Chevrolet

It's a 0 rating the salesman Ishmael was terrible he's definitely all about money.He told me the bank only approved me for 10,000. He added things I didn't want a 3,500 warranty that I thought came with t definitely all about money.He told me the bank only approved me for 10,000. He added things I didn't want a 3,500 warranty that I thought came with the car for free. He never said it cost I did want gap insurance he added the 1599 for sealant and interior warranty. Jake sweeney gets the 1599 because they force you to add it something I wasn't told. Ishmael was so dismissive when I asked for it to be deducted as well as the 3,500 warranty. I wasn't trying to bring the car back or ask for my 4,000 dollar downpayment. The car is 4 years old so I shouldn't need that costly warranty. Deal with the 👹😈 before you deal with Ishmael at 33 west kemper in Cincinnati. More

Expectations were not met. Good quality vehicle though. Salesmen we’re not accommodating and did not have the best communication when it came to making the deal and tacked on a Good quality vehicle though. Salesmen we’re not accommodating and did not have the best communication when it came to making the deal and tacked on a bunch of charges and fees, claiming they put some sort of coating on the vehicle for $350. We purchased from out-of-state. Made arrangements to fly out to drive the vehicle home. Upon arrival, the vehicle still needed things done before we could drive it home. Not to mention they had a whole week after we made the deal to get those things done. More

Don't buy a used car from Jake Sweeney on Kemper Rd. They sold me car with no heat or AC and seen it didn't work before I drove e off of the lot. Almost a year later and they finally told me they won't They sold me car with no heat or AC and seen it didn't work before I drove e off of the lot. Almost a year later and they finally told me they won't fix it. This place is a joke.DONT BUY A CAR FROM JAKE SWEENEY!!!! More

I had a scheduled appointment for a RECALL on Monday, service called and said they couldn't even look at it until Wednesday? I asked for a loaner or rental and was told we don't do that. They could care service called and said they couldn't even look at it until Wednesday? I asked for a loaner or rental and was told we don't do that. They could care less. Will NEVER buy another car from them and will let everyone know through social media and word of mouth. More

Buyer beware! !!! We purchased a used car for my daughter. Unfortunately, we are out of state so we needed it to be delivered. For a "small" fee of $800 they wou !!! We purchased a used car for my daughter. Unfortunately, we are out of state so we needed it to be delivered. For a "small" fee of $800 they would deliver it, but of course it ended up being almost $850 since instead of a separate line item it was added to the cost of the car, which you guessed it gets taxes taken out. When we were looking at the vehicle, I made it abundantly clear that we did not want a smoked in vehicle since I am highly allergic to the smell of cigarette smoke. We were assured that it did not have a smell and a video of the vehicle was taken. The delivery driver drove the vehicle from Cincinnati all the way to Virginia by the car itself. Adding miles instead of actually putting it on a flatbed truck like every other delivery service I've ever dealt with before. I never got in my daughter's vehicle until about 5/6.days later when I smelt the cigarette smoke. She stated that she smelt something, but didn't know what it was. I even saw all the cigarette ashes on the center console where we assume someone put their hand while holding the cigarette. Contacted them and the text was a too bad so sad message because the delivery driver just doesn't smoke, and well since it's been soooo long since they delivered the vehicle then it was another story. The veiled accusation that it was us was totally uncalled for since I told her that we couldn't have a smoked in car at least 10 times. Oh and then she added the stop messages button just in case I wanted to pound sand. This was never in any of the messages from earlier, and it took weeks to get this deal completed. So stay away unless you absolutely need to get a vehicle desperately and don't mind the unprofessionalism. More

I put in application online for finance. They don't even call back to let me know they couldn't get a loan for me. They don't even call back to let me know they couldn't get a loan for me. More

Brad monhollen has good customer service ! Very helpful, explained everything! I'll be back to purchase another vehicle for my wife Very helpful, explained everything! I'll be back to purchase another vehicle for my wife More