Jake Sweeney Chevrolet

Great Salesman, overall good experience I want to start by clarifying that my 4-star rating is not a reflection of the salesmen at the dealership. I had spoke to Jerrell Jordon a couple time I want to start by clarifying that my 4-star rating is not a reflection of the salesmen at the dealership. I had spoke to Jerrell Jordon a couple times on the phone before visiting and asked for him upon arrival. He met me in the showroom a few minutes later, and he was great to communicate with from the first phone call through the end of the deal. He was very open with information and didn't seem to be trying to hide anything. I was looking at a certified pre-owned 2015 Camaro with 4097 miles on it, so with it being certified, I wasn't too worried about something hidden being wrong. He went over the history of the car straight from the CARFAX with me before I drove out to see it, which was nice because I had to go almost 2 hours to get there. If and when I decide to trade up for a new car years down the road, I'll definitely see if Jerrell is still in the area. My only problem with the dealership came during the financing segment of the day, which is to be expected. Initially, however, there was no amount of negotiation on their side. This is the first car that I have financed, and only being 22, I don't have a very long credit history. My credit is still pretty good since I pay my credit card off at the end of every month, but there initial offer was an outlandish interest rate. Finally by the fourth round of questions they realized that if they wanted this car gone today, they had to do better. Some action was finally taken on their end and they came back with almost half the interest rate and a slightly lower sale price on the car. I'm very happy with the deal I ended up with, but it was definitely frustrating before we got to that point. So to wrap up, 5 stars to Jerrell for being one of the coolest guys and friendliest salesman I've talked to, 4 stars to the dealer for the initial lack of anything that could be considered negotiation. More

Stress reliever Indescribable!!! I came in a few weeks ago with a minimum down payment, my credit wasn't great so I wasn't sure that I would leave with anything but w Indescribable!!! I came in a few weeks ago with a minimum down payment, my credit wasn't great so I wasn't sure that I would leave with anything but what I can in with. I was so nervous, Mr Aden picked up on it asking if I was ok. I explained that I was nervous, and his response was " Are you a women of faith" I replied "yes". He said "DO NOT ALLOW ANYONE OR ANYTHING DISTURB YOUR PEACE". After that along with reading reviews of what he'd done for others put me at ease. He told me that he would do everything he could do that I wouldn't have to put my children back into my old car, and he did just that. This was an experience that I will never forget. I will be forever grateful fit his words and hard work... You've gained a customer for life. More

Great experience. Chet worked with me for a long time working numbers and making sure I would be satisfied with a vehicle I wanted. Very knowledgable and helped me get Chet worked with me for a long time working numbers and making sure I would be satisfied with a vehicle I wanted. Very knowledgable and helped me get the vehicle I wanted at the price I needed. More

Wonderful experience and service!!!! I recently went into Jake Sweeney Chevrolet looking for a vehicle larger than the one I have currently . I met with Jessica Barger Smith and she was a I recently went into Jake Sweeney Chevrolet looking for a vehicle larger than the one I have currently . I met with Jessica Barger Smith and she was awesome ! During the time we were there her and Jay Wagstaff worked their hardest to find us the best deal on the vehicle we wanted. My husband and I had our 2 children with us , and they were more than accomadating. She even ordered pizza for all of us to share since the kids were getting restless and hungry. In the end, we got the exact vehicle we wanted, a 2016 Traverse and we couldn't be happier. I would recommend any and everyone go see her for any of their vehicle needs!!!! More

Customized Experience This was my third car purchased at Jake Sweeney in the past few years. As expected, they did not disappoint. I was looking for a particular car, a C This was my third car purchased at Jake Sweeney in the past few years. As expected, they did not disappoint. I was looking for a particular car, a Camaro, and wanted a certain color, certain features, something special. They had exactly what I needed and made the process very smooth. Great work by their salesperson, Jerrell Jordan !! More

Awesome experience We bought our last vehicle at Jake Sweeney and had a great experience. Since then, we have sent several family members and friends there to purchase We bought our last vehicle at Jake Sweeney and had a great experience. Since then, we have sent several family members and friends there to purchase vehicles. It was obvious that we would return to buy another vehicle. Although we were unable to come to terms with the financing of another vehicle; our sales representative (Jamie Jamison) worked very hard to help us. We hope to return and purchase another car from him soon. Thanks Jamie and thank you for treating us great even though we were unable to purchase! More

Jerrell Jordan Rocks!! The experience was amazing! They actually care about putting people in cars that they can afford. He wasn't pushy at all and asked me enough questions The experience was amazing! They actually care about putting people in cars that they can afford. He wasn't pushy at all and asked me enough questions to know my situation and found me the perfect vehicle I couldn't be happier. More

Helpful & Knowlegable Staff The entire staff that I dealt with were very knowledgable and helpful. Not only did they help with any questions or concerns I had, but they were very The entire staff that I dealt with were very knowledgable and helpful. Not only did they help with any questions or concerns I had, but they were very approachable and easy to talk to. More

Excellent car and excellent dealer I requested information on a car listed on Cars.com. Darrin Aden answered my request and we started talking. It turned out there was a mix-up on Car I requested information on a car listed on Cars.com. Darrin Aden answered my request and we started talking. It turned out there was a mix-up on Cars.com but Darrin told me that they had an identical car except the mileage was lower and hence, the price would be higher. I did what little analysis was available and told Darrin "if everything is as you say, I want to buy the lower mileage vehicle". Darrin sent me additional pictures and it turned out there was 1 difference, the lower mileage did not have chrome wheels, only aluminum wheels. While that was a deal breaker, I did further research and found chrome wheels that I liked for the car decided to go forth with the picture. I was working in Austin, TX so I flew into Cincinnati on a Friday night. Darrin picked me up on Saturday morning and explained that they had discovered 2 nails in the sidewall on the left rear tire. They had to buy a new tire and had some difficulty finding a new tire that matched what was on the car. They found one at a Tire Distributor in South Cincinnati and we picked it up on the way back from the airport. Got to the dealership and Darrin took the tire to the mechanic that had found the 2 nails and asked that he get it on and balanced as soon as possible because I had to drive back to Texas before Sunday night. While waiting, Darrin asked if I would like to join their morning prayer group. I said yes and we all joined hands (approximately 12 people) and before we stated praying, Darrin informed the group that I had flown in from Texas the night before and I needed safe travel for my trip home. After the prayer, Darrin and I took a shake down cruise for the car and did not find anything wrong. When we returned, Darrin took me to the CFO to take care of the paperwork. We did that and then I just waited until the car was ready to go. Darrin got into the car with me and showed me how to operate some of the features that I didn't have in my other cars and I then embarked on my trip home. After I cleared the Cincinnati traffic, I kicked the cruise control up to about 75 mph and was setting there enjoying the feel of the car and its great suspension (Cadillac CTS Coupe). All of a sudden, a car changed lanes right in front of me going much slower and I had to get on the brakes hard. To my surprise, that set off a bad vibration which felt like a rotor or rotors that were warped. I called Darrin and made him aware of the problem. He said for me to get it addressed and to send him a copy of the bill. I traveled on and got back to my home in Plano, TX at about 1 PM on Sunday. I took the car to Pep Boys and they confirmed that bother front rotors were warped and out of round. They turned both rotors and had the car fixed by Sunday evening at about 4 PM. In the interim, I had decided to fly back to Austin rather than try to make a fast trip on Sunday evening. I sent Darrin a copy of the bill on Monday and he took care of it. All in all, I was treated very professionally and left with a good feeling about Darrin and everyone associated with this dealership. More

new car I went to Jake Sweeney just to look around, I then went to 2 other dealer and decided to go back Jake Sweeney because of the help and the price was wh I went to Jake Sweeney just to look around, I then went to 2 other dealer and decided to go back Jake Sweeney because of the help and the price was where I needed it to be. I also was able to call Chet and he was able to have them clean the car before I got there More