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Jake Sweeney Chrysler Jeep Dodge

Cincinnati, OH

4.1
623 Reviews
Here at Jake Sweeney Chrysler Dodge Jeep RAM we believe that informed buyers make good customers. Our goal with this site is to bring you information and tools so you can shop with confidence. Here you can search our inventory, get a price quote, apply for credit or schedule service. Please contact us with any questions. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Chrysler of your choice. At Jake Sweeney Chrysler Dodge Jeep RAM, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes Chrysler models, including Town and Country, 1500 and Grand Cherokee. Wherever you live in the Cincinnati area, or if you're driving from West Chester, Fairfield, Hamilton or Miamiville, we're ready to serve you. Commitment to customer care at Jake Sweeney Chrysler Dodge Jeep RAM doesn't stop with your vehicle purchase. Our Cincinnati Chrysler Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Dodge or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them. Call Jake Sweeney Chrysler Dodge Jeep RAM sales department at 513 782-1000 for information about today's specials.
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85 W Kemper Rd

Cincinnati, OH

45246

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Showing 623 reviews

January 27, 2015

service with Patrick McGrath I am a young woman from Buffalo Ny. Patrick was very helpfull with assisting me in looking for a newer car. I needed help choosing something similar i More

by Juanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGrath
January 26, 2015

Military Friendly I am a US Navy recruiter and Mr Denny Sunderman has sold me two vehicles that I couldn't be happier with. I've sent about eight other sailors in to s More

by JoeS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sunderman
Mar 16, 2015 -

Jake Sweeney Chrysler Jeep Dodge responded

We at Jake Sweeney would like thank you for your business and your positive review of our company. We look forward to working with you in the future. Thanks again and have a great day.

December 23, 2014

Great service Highly recommend - Curt in service is always there to help and make sure everything is perfect!! I always feel like I'm being treated fairly. :) More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt
December 13, 2014

Used car purchase Found the car I'd been looking for online Saturday night, was contacted first thing Monday morning by Brandon Justes and was driving it home on Wednes More

by Cindy46158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Justes
October 31, 2014

Great experience! A+ This was my first experience purchasing a new vehicle and it was as smooth as the new Ram you'll see me cruising around town in. The salesman - Jr. More

by floragoodtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sunderman Jr.
April 28, 2014

Terrible Customer Service I came in for an appointment and was not at all greeted. So I just stood there for about 10 minutes waiting to be helped. The sales person was not per More

by mmcb2303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Willis
March 08, 2014

Salesperson was easy to deal with, very friendly, went out of his way to help. Buying process was pretty smooth and quick - it was a cash sale. Staff is extremely courteous. Only problem/surprise was the More

by bufo5234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 04, 2014

I tried to buy a new car through Jake Sweeney Chrysler Dodge Jeep and ended up wasting six hours of my time driving there and back. After negotiating a price online, I showed up at the dealership, and the More

by Thomas5801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 06, 2014 -

Jake Sweeney Chrysler Jeep Dodge responded

?My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.We are not making any excuses for the condition of the vehicle. It was the last day of the month and we were busy and it got pushed to the side. The salesman is responsible for getting that done. I have spoken to him and he realizes the importance of a customer coming as far as you did or even if it is a miles away. One thing that did concern me was the salesperson assured me that you knew it was a Demo and had less than 7,000 miles on it. He also mentioned he would bring a clean vehicle to you at your home with no obligation to you and the sale. If you have any other questions feel free to call me. Chris Simon 513-652-2051

Jan 06, 2014 -

Thomas5801 responded

Chris, I did know the vehicle was a demo, but not how long it had been a demo. I had no clue it had 5000 miles on it. I asked twice how many miles it had, twice I was told it would be low. That's not why I didn't buy the car though. I didn't buy the car because it was in terrible shape after I was assured it wouldn't be. The final straw was coming back with full MSRP on a $42,000 Jeep that I considered buying instead of the van. That was the final straw. He did offer to drive the van to me after it was cleaned. He told me he would call on Thursday or Friday to set up a time, but I never got a call. On Friday evening, I decided to buy an almost identical van elsewhere. In all honesty, my experience was so bad that I most likely wouldn't have bought a vehicle from your dealership anyways.

November 22, 2013

I had a great experience. Jim was very patient and helpful. Jim made the process of buying a new vehicle very comfortable. I feel that I will come back and buy my next vehicle (Jeep) from Jim and Jake More

by My2014Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dinwiddie
November 30, 2012

I am a single mom who has been taken advantage of in other circumstances with my car. I took my Nitro (which I also bought at Sweeney and love) in because it was leaking transmission fluid. They were p More

by JTUCKER2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon, Katie
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