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Jake Sweeney Chrysler Jeep Dodge

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.1
630 Reviews
Here at Jake Sweeney Chrysler Dodge Jeep RAM we believe that informed buyers make good customers. Our goal with this site is to bring you information and tools so you can shop with confidence. Here you can search our inventory, get a price quote, apply for credit or schedule service. Please contact us with any questions. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Chrysler of your choice. At Jake Sweeney Chrysler Dodge Jeep RAM, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes Chrysler models, including Town and Country, 1500 and Grand Cherokee. Wherever you live in the Cincinnati area, or if you're driving from West Chester, Fairfield, Hamilton or Miamiville, we're ready to serve you. Commitment to customer care at Jake Sweeney Chrysler Dodge Jeep RAM doesn't stop with your vehicle purchase. Our Cincinnati Chrysler Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Dodge or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them. Call Jake Sweeney Chrysler Dodge Jeep RAM sales department at 513 782-1000 for information about today's specials.
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85 W Kemper Rd

Cincinnati, OH

45246

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Showing 630 reviews

June 26, 2026

Great experience buying a car would definitely buy and do business with them again and service is great also More

by p.am11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mingie
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Jun 27, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi p.am11, thank you for the wonderful 5-star review, as we always strive to provide the best automotive experience possible here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that you had a great experience buying a car with our sales team and that you found our service department to be just as great. We truly appreciate your loyalty and your intent to do business with us again, and we look forward to welcoming you back for your next scheduled maintenance visit!

June 25, 2026

My service experience yesterday was terrible. It took them 4 hours (while I waited) for an oil change. I was told it would be 90 minutes. No one during the whole time even checked with me to le More

by nato2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above names worked with me.
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Jun 25, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi nato2, thank you for sharing your feedback! We highly value our customers and would appreciate the opportunity to learn more. Would you please reach out to our General Manager, Gary Allen, directly at (513) 572-3221 for a follow-up?

June 18, 2026

Mr.Uzi is a life saver - He is the man and I liked to tell him thank you for all of your hard work. It was totally appreciated.. Thank you again sir…..My answers don’t go with Mr. Uzi cuz he wasn’t invol More

by vickeyb1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robby Mardis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi vickeyb1962, thank you for sharing your feedback! We highly value our customers and would appreciate the opportunity to learn more. Would you please reach out to our General Manager, Gary Allen, directly at (513) 572-3221 for a follow-up?

June 08, 2026

Nelson at Jake Sweeney Dealership was excellent to work with. He was knowledgeable, responsive, and made the process simple from start to finish. He answered all my questions clearly, kept me informed, and More

by ALEX LUGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson A. Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi Alex, thank you for the wonderful 5-star review, as we always strive to provide the best automotive experience possible here at Jake Sweeney Chrysler Jeep Dodge Ram! We are absolutely thrilled to hear that Nelson was knowledgeable, responsive, and kept you informed to make your purchase process completely simple and without any pressure from start to finish. We truly appreciate your high recommendation and are so glad you are happy with your new vehicle, and we look forward to welcoming you back for your first scheduled maintenance visit!

May 20, 2026

Excellent customer service. thank you for taking care of my jeep. Great car service in town. More

by nima.bomzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remi Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Mardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori
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May 21, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi Nima, thank you so much for the fantastic 5-star review! At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive experience possible, so we are absolutely thrilled to hear that you received excellent customer service. We take a lot of pride in being a great car service in town that our neighbors can rely on, and we are so glad our team could take such good care of your Jeep! Thank you for trusting us with your vehicle, and we look forward to seeing you again for your next scheduled service visit!

May 18, 2026

I bought my jeep at this dealership & they have always taken care of my needs. The service team is amazing & Victoria is top notch. She is a valuable asset to the service department at jake Sweeney jeep More

by Allyson Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Mardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
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May 18, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi Allyson, thank you so much for the fantastic 5-star review and for your continued loyalty since purchasing your Jeep with us! At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive experience possible, so we are absolutely thrilled to hear that our service team has consistently taken care of your needs. We completely agree that Victoria is top notch! Having amazing and dedicated team members like her is what makes our service department so special, and we are so proud that you view her as a valuable asset to the team. We will be sure to pass your kind words along to Victoria—she will be so happy to know she made such a positive impact. Thank you for trusting us with your Jeep, and we look forward to seeing you again for your next scheduled service visit!

May 13, 2026

Have not had good luck with the service department. From quick oil changes taking 2 plus hours only to get your car back with greasy handprints all over it. This has happened more than once along with More

by amykarle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Remi Batchelor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Hi Amy, we are very sorry to hear about your ongoing frustrations with our service department and the issues you've experienced during your recent visits. At Jake Sweeney Chrysler Jeep Dodge Ram, we always strive to provide the best automotive service experience possible. Waiting over two hours for a quick oil change is not the efficient standard we set for our team, and returning your car to you with greasy handprints all over it is completely unacceptable. We know how much you care about your vehicle, and our technicians should always treat it with the utmost respect and cleanliness. Since you mentioned this has happened more than once and there are other issues too lengthy to write out, we want to get to the bottom of this immediately. Please reach out to our GM, Gary Allen, directly at 513-782-1183. He would like to personally review your service history, discuss these recurring problems, and ensure we make things right for you. We hope to hear from you soon.

April 11, 2026

This service department was a nightmare from start to finish. They were rude and incompetent and I had to pay a lot of unnecessary money due to this. They ruined my exhaust with their poor decisions and More

by Csoale1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Mardis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Engle
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Apr 13, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

We're truly sorry to hear about your negative experiences with our service department. This doesn't align with the standard of customer care that we aim to provide, and it's concerning to hear of these issues persisting for eight months without resolution. Please reach out to us so we can further discuss your concerns and see how we can rectify this situation. Thank you, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221

Apr 13, 2026 -

Csoale1202 responded

How/who do I reach? Your management won’t respond. If somebody worth talking to answers a phone which has happened once they read off a paper and follow the lead of the service manager who lied to us numerous times. Why don’t you do what you should of done last August and call me back

Apr 14, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Please reach out to our Service Manager, Dustin Davis, at 513-782-1178 (ext. 8013084). Thank you.

May 15, 2026 -

Csoale1202 responded

I called and left a message two weeks ago for Dustin Davis and still no response. I’m shocked. Why am I being directed to someone at a different Jake Sweeney dealership. Is there anyone at any Jake Sweeney dealership with any integrity?

April 02, 2026

Every experience has been positive, it took a little longer than usual this time around due to a recall but it all turned out well and I am very happy with the service . More

by Dechols
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Mardis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzette Hunter
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Apr 08, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

We’re glad to hear you’re happy with our service, even with a bit of a wait! We look forward to serving you again at Jake Sweeney Chrysler Jeep Dodge Ram.

March 26, 2026

We have worked with Ashley in the past when bringing the vehicle in for service and she has been very helpful and proven easy to work with.. More

by shifty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robby Mardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kwiatkowski
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Mar 27, 2026 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for your continued trust in our team! We will share your kind words with Ashley. We look forward to serving you again. See you next time at Jake Sweeney Chrysler Jeep Dodge Ram!

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