Jake Sweeney Chrysler Jeep Dodge

This service department was a nightmare from start to finish. They were rude and incompetent and I had to pay a lot of unnecessary money due to this. They ruined my exhaust with their poor decisions and finish. They were rude and incompetent and I had to pay a lot of unnecessary money due to this. They ruined my exhaust with their poor decisions and for over eight months not one single person from management reached out to us discuss our issues. They just followed service manager Chris Engle’s advice to deny and lie. Save your money and vehicle and go anywhere else. More

Every experience has been positive, it took a little longer than usual this time around due to a recall but it all turned out well and I am very happy with the service . longer than usual this time around due to a recall but it all turned out well and I am very happy with the service . More

We have worked with Ashley in the past when bringing the vehicle in for service and she has been very helpful and proven easy to work with.. vehicle in for service and she has been very helpful and proven easy to work with.. More

Nelson was excellent to work with and made sure any concerns or questions I had were handled. Friendly and professional. I would recommend him to anyone in the market, and would be happy to work with h concerns or questions I had were handled. Friendly and professional. I would recommend him to anyone in the market, and would be happy to work with him again in the future. More

Jake Sweeney listened to what I needed and wanted. They dilevered on every aspect of what I asked for. They dilevered on every aspect of what I asked for. More

Ashly, my service advisor, was nothing short of professional, friendly and courteous at al times. professional, friendly and courteous at al times. More

Ashley Mingie. Got my truck back in the service department within about 5 minutes. And kept me informed on what was going on and when my truck was ready to go. Got my truck back in the service department within about 5 minutes. And kept me informed on what was going on and when my truck was ready to go. More

purchased a 2022 silverado and found onstar did not work. took it in for service to check it out. found the part that was bad, replaced it and charged me 295.00. Last vehicle I purchase there. took it in for service to check it out. found the part that was bad, replaced it and charged me 295.00. Last vehicle I purchase there. More

Always have a great experience with Jake Sweeney Dodge, Jeep and Ram. Have delt with them for years! Would recommend them to everyone! Jeep and Ram. Have delt with them for years! Would recommend them to everyone! More

The Dealer has been good and for the most part the service has been decent. On the most recent service trip however I received an estimate for $600 for routine maintenance which is a little high but e service has been decent. On the most recent service trip however I received an estimate for $600 for routine maintenance which is a little high but expected for a dealership. I schedule the service and take it in where I initial another estimate with the same amount then wait. My service is completed and when I go to pay it is now over $1000. The dealership added on more services and never informed or asked me about at any point in time. I was 15 feet away from the service department and at no point did they check to make sure that service is okay and I would be willing to pay for it. When it is done they just hand me a bill and argue with me when I explain that was not professional or acceptable to do without asking, they just expected me to pay and gave me zero choices. Never once was there an apology for not communicating to me before completing the service. It makes me hesitant to bring my truck back if they can just do whatever they want no matter the cost to the customer. My first real bad experience that I surely won’t forget. More