Jake Sweeney Kia

"Phenomenal experience"!!!! Came to the dealership to look at one particular car that I saw online. When we open the door to the dealership. Jeremy Hutton met us at the door and Came to the dealership to look at one particular car that I saw online. When we open the door to the dealership. Jeremy Hutton met us at the door and greeted us. From the beginning Jeremy was polite, respectful, honest, he listen, and was never pushy. He made the experience pleasant. We told him what we wanted and he did everything in his power to make it happen. Although, it took three days to close the deal (no fault to Jeremy). Jeremy never lost his cool. He remained professional throughout. Making my wife and I very comfortable. He was great with my kids (even buying them snacks and drinks with his own money). I was impressed. Well done Jeremy, you made this process smooth and less stressful. I would and will recommend you to anyone. You will go far in this business. Never loose focus on the meaning of true professionalism. You are a rock star when it comes to sales!! More

Totally satisfied we had a very nice experience and everyone was extremely nice and helpful. Jeremy was great and really helped us out a lot thanks for all the help. T we had a very nice experience and everyone was extremely nice and helpful. Jeremy was great and really helped us out a lot thanks for all the help. The dealership really tried to work with us and help us in what we were able to do to close the deal so thanks for making it happen! More

Awesome Experience! I came to Jake Sweeney Kia on a day in which I was getting a lot of bad news. We had just put our family vehicle in the shop and were being told that I came to Jake Sweeney Kia on a day in which I was getting a lot of bad news. We had just put our family vehicle in the shop and were being told that it was going to cost about half of the car's value to get it fixed, so, needless to say, I was not in the mood to get in any more debt. As we pulled into the lot, a very friendly young man approached us and asked if we were looking for anything in particular. I told him that I had been looking at the Optima, but that we were just looking right now. Without being pushy at all, Jeremy showed me a couple of pre-certified cars that were just what I was looking for. After a test drive and giving me a lot of information, I wanted to shop around, but was very happy with my experience and very interested in the car. About an hour after we left, Jeremy politely called me back and told me that he thought that we could work out a deal for the car that I wanted and fit it into my budget. With limited haggling and working out some semantics, I was able to leave the dealership that night with the car I wanted, no money down, and a monthly payment that made me very happy even with a large bill looming on the horizon. I would definitely recommend Jeremy to anyone looking for a new or used car! More

Amazing! Ive never been any happier car shoot in my life! I went to 2 other dealerships before this one and i was so nervous and didnt feel like i was getting Ive never been any happier car shoot in my life! I went to 2 other dealerships before this one and i was so nervous and didnt feel like i was getting the right deal. I came here and Jeremy helped me out with the payments i wanted as well as a car i wanted!! I can absolutely say i am satisfied!! Thanks! #teamjeremy #knowswhatheisdoing More

Jake Sweeney Kia in Florence, KY Service Department ROCKS!!! From the beginning to the end my visit to Jake Sweeney Kia in Florence, KY was very PLEASANT!! When I walked in Angela (Service Advisor), was very hel From the beginning to the end my visit to Jake Sweeney Kia in Florence, KY was very PLEASANT!! When I walked in Angela (Service Advisor), was very helpful, pleasant and knowledgeable. She offered drinks and guided me to a more comfortable waiting area. I initially came in because my push to start key fob was lost somewhere in my vehicle, so I ordered a replacement, and was going to pay nearly $300. Once my vehicle was drove in to be serviced I met with a Service Tech by the name of Troy. Who was also very helpful, pleasant and knowledgeable. Troy offered to search for my key fob. I've had my car serviced elsewhere, where Techs also said they would or have looked all over my vehicle for it. I've even looked everywhere for it. Couldn't find it anywhere!! While I waited in the waiting area, both Angela and Troy came to find me, to deliver the good news. That Troy had found my key fob. Both Angela and Troy went over and beyond for me this morning. They're definitely the true definition of what Customer Service should be! They've really made my day:) Thanks to them I'll definitely be doing business at this location again, and spreading the word and recommending this location!!! Thanks Again, Angela and Troy, you both are truly appreciated!!!!! More

Great Experience Cody was very helpful in the purchase of a used car for my son. The process was extremely smooth and was pretty quick. Even had a small mechanical iss Cody was very helpful in the purchase of a used car for my son. The process was extremely smooth and was pretty quick. Even had a small mechanical issue after leaving the lot and they took car of it immediately at no cost! More

Great experience I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my ca I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my car off at the service center, and went to talk to someone about the key. A man approached me and asked me my name, i told him why i there. He went into his office and about five minutes later, came back and said let's go get you a key. He personally walked me back over to the service center and made all the arrangements for my key to be made, he also offered to cover the cost of the tire rotation. Thank you Jesse Parks for all you did and the personal attention. More

Great car buying experience! He was very professional and helpful! Answered all our questions and got us a great deal! The process went very smooth and didn't take too long! He was very professional and helpful! Answered all our questions and got us a great deal! The process went very smooth and didn't take too long! More

Dante was great to work with! Dante was an excellent sales person. My daughter and I were "window shopping" and she spotted a Kia Optima she liked the look of. He was helpful in Dante was an excellent sales person. My daughter and I were "window shopping" and she spotted a Kia Optima she liked the look of. He was helpful in telling us about the car, let her drive it around the lot and we thanked him and left as this was our first stop of the day. After going trough 4-5 other lots she decided she wanted to give serious consideration to the Optima and ended up purchasing a 2013. Dante wasn't pushy, was very knowledgeable and really nice to work with. More