Jake Sweeney Mazda Tri-County

Spectacular. That would be my description for Jake Spectacular. That would be my description for Jake Sweeney Mazda Tri-County. I went in looking for a used car after a recent accident and met Keith Spectacular. That would be my description for Jake Sweeney Mazda Tri-County. I went in looking for a used car after a recent accident and met Keith who was eager to help me. Keith was spectacular at helping me find something within my budget with desirable milage. He was patient as a tried quite a few cars until I found the right one. Honestly he made it an enjoyable experience and was great to deal with. The next day I came in to purchase the car and it was all one nice smooth transition. Mike in the finance department was extremely helpful in detailing all the fine print and answering any questions I had. When I got the car I asked if they could touch up some minor dings and scratches in the paint. I dropped the car off Monday and in the meantime they let me use a rental free of charge while I waited. Today I picked up my car and it looked fantastic! All the things I wanted addressed were fix and the car is looking like new! I definitely recommend Jake Sweeney Mazda Tri-County for an excellent car buying experience. More

Really Help You Get the Best Deal! I came for regular service and left with a brand new Mazda for a similar price of my old one! I love my new Mazda. The safety fefatures are top notch I came for regular service and left with a brand new Mazda for a similar price of my old one! I love my new Mazda. The safety fefatures are top notch and the car is great! Tony and Richie were honest and transparent. They truly helped get me the best deal. More

Brian was an absolute pleasure to work with. He made this process easy for me. Thank you Brian for being so kind and understanding. I’m happy with my purchase process easy for me. Thank you Brian for being so kind and understanding. I’m happy with my purchase More

Love this dealership! My wife bought 3 Mazdas in 4 years here. We would not buy at any other dealership for a Mazda. This is my first Mazda and we think they have the mos My wife bought 3 Mazdas in 4 years here. We would not buy at any other dealership for a Mazda. This is my first Mazda and we think they have the most friendly and knowledgeable staff. Also, now a beautiful facility. More

Good opportunity and match-up There were a lot of good things about my visit to Jake Sweeney Mazda. The interior is nice (newly renovated, I believe), the service personnel are fri There were a lot of good things about my visit to Jake Sweeney Mazda. The interior is nice (newly renovated, I believe), the service personnel are friendly and informative, and my sales associate was helpful. I originally went in for a recall on my 2003 Mazda vehicle, and while it was being serviced I talked to Keith about looking for a new vehicle. He had a new car coming in that same day that we both thought would be a good fit. He helped orchestrate the information and it turned out to be a good opportunity for me. Keith was helpful and eager to help make the match. When I went in to buy, however, there was an extra expense on the car that I didn't ask for that the dealership puts on every vehicle. It's an environmental protection treatment to help maintain the status of the cars as they sit on the lot. My issues with that were that the car wasn't even there for more than a few days and I didn't even want the treatment but was still surprised by it and forced to have it since it had already been applied. The price cost over 10% of the vehicle itself. that was a bad surprise and something that should at least be mentioned to the customer beforehand so its not a huge surprise, and at most be covered by the dealer since its their expense. Despite all that, Keith still managed to help take off the included warranty for the treatment which helped reduce the cost of the treatment. More

Ben was very friendly and knowledgeable. He made the whole process easy and quick. I always get great service when I go to this location. whole process easy and quick. I always get great service when I go to this location. More

Poor sales experience I contacted this dealer to get a quote when I was looking to purchase a new Mazda. I reached out to their online sales team, and Rachel reached out. A I contacted this dealer to get a quote when I was looking to purchase a new Mazda. I reached out to their online sales team, and Rachel reached out. After a few questions, she quickly sent a purchase cost for the vehicle itself, and also the amount of their other fees. I asked for clarification about a few things, and was then sent a separate quote by someone else at the dealership with a price that was $2,250 higher. I inquired about the price change, and was told that it was because they were including both military and loyalty rebates in the original quote. When I pointed out that my initial response to Rachel specified that I was not eligible for either, and that these rebates only total $1,250, I received no response. Rachel started off so helpful and everything went downhill. In general, this dealer seems very shady, untrustworthy, and like they are willing to say anything just to get you in the door. Quite unfortunate since I was ready to buy a vehicle and now need to take my business elsewhere. More

Nothing Short of Amazing! I found myself in a bind when my engine went out on my old car suddenly, with a job to get to everyday and a baby to take to and from daycare. Tony an I found myself in a bind when my engine went out on my old car suddenly, with a job to get to everyday and a baby to take to and from daycare. Tony and Jason pulled strings and got me into a brand new lease as well as taking care of my old car, all in one day. On top of that they were an absolute pleasure to work with and made the car buying process as enjoyable as it can be. Kiya was quick and thorough with paperwork and I left in my new car feeling very confident about everything. More

Engine light had come on. I have all my service and sales with Jake Sweeney Mazda. My Mazda is 14 years old and only take it to Jake Sweeney. Have been a customer 20+ years. I have all my service and sales with Jake Sweeney Mazda. My Mazda is 14 years old and only take it to Jake Sweeney. Have been a customer 20+ years. Have bought or leased 3 Mazda from Jake Sweeney and always have them service my cars. More

Service at Madaza Service Center Overall service was okay. service tech did his job to the best of his ability. Unfortunately it just placed damper on my day off on Christmas Eve. Overall service was okay. service tech did his job to the best of his ability. Unfortunately it just placed damper on my day off on Christmas Eve. More