
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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That was the strangest car shopping experience I've had. Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better dea Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better deal for the trade-in. Accused me of having a wrecked car, did not ask if it was in an accident. (It wasn't, the bumper was repainted because of scraping it on a pole while turning in to park.) They did not try to engage us as customers, we felt we were an inconvenience to their day. Never even gave the impression that they wanted to sell us the car. We did go to CarMax and they offered us twice the amount, and would have considered buying from them if they had the model we wanted. More
I had the opportunity to visit Jake Sweeney Mazda Tri-County and test drive the 2023 Mazda CX-5, and I must say that both the dealership and the vehicle exceeded my expectations. The dealership was c Tri-County and test drive the 2023 Mazda CX-5, and I must say that both the dealership and the vehicle exceeded my expectations. The dealership was clean, modern, and well-organized, and the staff were friendly and helpful, making the car buying process stress-free. The 2023 Mazda CX-5 is a stunning vehicle. The exterior boasts a sleek and modern design with a bold grille and striking headlights, while the interior is spacious and comfortable with plenty of legroom and headroom. The technology features are also impressive, including a user-friendly infotainment system and a range of safety features that gave me confidence on the road. What stood out to me the most was the CX-5's driving experience. The car handles beautifully, with smooth acceleration and responsive steering, and is also fuel efficient, which is a significant benefit. More
The 2023 Mazda CX-5 2. 5 S Premium AWD is a great choice for those looking for a stylish and reliable SUV. The Soul Red Crystal Metallic exterior color stands out, and the P 5 S Premium AWD is a great choice for those looking for a stylish and reliable SUV. The Soul Red Crystal Metallic exterior color stands out, and the Parchment Leather interior creates a luxurious feel. The CX-5 can seat up to five people comfortably and has a sporty look and feel. One of the best things about this vehicle is its fuel economy--24/30 MPG in city/highway driving with an automatic transmission that makes for an easy drive. Overall, the 2023 Mazda CX-5 2.5 S Premium AWD is a solid choice for those looking for a stylish and reliable SUV with great fuel economy. More
Prompt response to inquiry. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale. More
Horrible dealership that won't get back to you on issues. They're all about the same but go silent when you have an issue. They're all about the same but go silent when you have an issue. More
I purchased a new 2010 Mazda 3 in 2009 from the Jake Sweeney Mazda dealership, located in Tri County/Cincinnati and found that my Mazda was cracking and had the "sticky dash" issue that was described in Sweeney Mazda dealership, located in Tri County/Cincinnati and found that my Mazda was cracking and had the "sticky dash" issue that was described in the extended recall and no one ever got back to me on. I called and emailed the local dealership and was told they couldn't help me. I'm now stuck with a car that clearly has defects that were covered and no one at my local Mazda dealership has done any thing to make this situation better. I've reached out to the GM and Service Manager and didn't even get a response from them. Be prepared to have a horrible experience if you ever buy a car from them and have a service issue. More
Very nice people and good service , they goes over your vehicle with you and make sure everything working great. Service is excellent, bob bray sales is very nice. vehicle with you and make sure everything working great. Service is excellent, bob bray sales is very nice. More
My wife and I have not purchased a new vehicle in many years. Our experience with Keith Jenkins and every single other staff member we met and worked with was nothing short of incredible. What a pleasur years. Our experience with Keith Jenkins and every single other staff member we met and worked with was nothing short of incredible. What a pleasure to be taken care of by a professional team working together as part of a smooth-running operation... led by Keith Jenkins, who was so easy to work with. Keith provided all the information we needed, and answered all our questions with confidence and clarity. The same goes for Sales Manager Kris Miller, Finance Manager Mike Donohue, and Service Manager Jeff Ames. Truly great people to work with when you're making a purchase of this importance. THANK YOU VERY MUCH! I recommend your dealership and your superior staff to anyone looking to buy a Mazda anytime in the future. We appreciate you! More