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Jake Sweeney Mazda Tri-County
Cincinnati, OH
770 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 770 reviews
April 14, 2026
Everyone at the dealership was friendly and helpful with the whole process of buying my vehicle. The team here is kind and I look forward to continuing my business here at Jake Sweeney Mazda Tri-County! the whole process of buying my vehicle. The team here is kind and I look forward to continuing my business here at Jake Sweeney Mazda Tri-County! More
by Haydenpc1210
Employees Worked With
Hallie, Tony Heitz, Brian Gaynor, Mike Bonin
February 25, 2026
Adam and service team were very helpful in my time of need. They provided excellent customer service and I could tell he and his team enjoys their job helping clients. need. They provided excellent customer service and I could tell he and his team enjoys their job helping clients. More
by wisdomandbeauty33
Employees Worked With
Adam Blakely
February 19, 2026
I had a fantastic experience with the service department at Jake Sweeney. From start to finish, the process was smooth, professional, and stress-free. I want to give a huge shout-out to Shelby. She was inc at Jake Sweeney. From start to finish, the process was smooth, professional, and stress-free. I want to give a huge shout-out to Shelby. She was incredibly helpful and handled everything with such a high level of professionalism. She made getting my new set of tires a breeze, ensuring I got exactly what I needed without any hassle. More
by Zane
Employees Worked With
Shelby
November 21, 2025
Even though the service department was very busy they were able to make room to look at my vehicle. Gave me a loaner car for that short period and quickly identified the problem. My car is on the road ag were able to make room to look at my vehicle. Gave me a loaner car for that short period and quickly identified the problem. My car is on the road again. Thank you! More
by Gerri
Employees Worked With
Jeff Ames, Adam Blakely, Ben Conover, Derrick McWilliams
November 12, 2025
Jake Sweeney Mazda is the best Service Department in Southwest Ohio! They had a very busy schedule and were able to squeeze my Mazda in for an oil change at the last minute. While I waited I was able en Southwest Ohio! They had a very busy schedule and were able to squeeze my Mazda in for an oil change at the last minute. While I waited I was able enjoyed the amenities available in the lounge. The video from the Service Technician was great too! More
by jvaughn_007
Employees Worked With
Xavier, Dave, Mike, James, Jeff Ames, Adam Blakely
September 20, 2025
Purchased: 2025 CX-50 HYBRID // After extensive research on the subject of purchasing a vehicle, I gave Sweeney Mazda my business, and they did not disappoint. Emilio Perez was my Sales and Leasing Consulta on the subject of purchasing a vehicle, I gave Sweeney Mazda my business, and they did not disappoint. Emilio Perez was my Sales and Leasing Consultant and Hallie Abbott pitched in when Emilio was not available, Tony Heitz was my Sales Manager. I was under the belief that this was going to take a couple weeks but the negotiation process was flawless and we came to a closing price within a few hours. Great job to all parties involved with my car buying experience. More
by bort0506
Employees Worked With
Emilio Perez // Hallie Abbott // Frank Hoskins, Tony Heitz
September 13, 2025
I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the iss needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust. More
by Moy
Employees Worked With
Xavier, Joe Collins, Tony
