Jake Sweeney Mazda Tri-County

I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the iss needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust. More

Jake Sweeney Mazda has an excellent staff committed to customer service. They do a great job of addressing quick and efficient service on my vehicle. Their attention to detail and inspection of the car t customer service. They do a great job of addressing quick and efficient service on my vehicle. Their attention to detail and inspection of the car to eliminate problems that may not be noticed by customers is great. More

I recently bought a certified used CX 30 at Jake Sweeney. My purchase experience was exceptional. I worked with Joe Collins and I couldn’t have been more satisfied. I emailed Joe and gave him the inventor My purchase experience was exceptional. I worked with Joe Collins and I couldn’t have been more satisfied. I emailed Joe and gave him the inventory number of the 2 vehicles I wanted to look at. Joe responded promptly and included a brief video in his email introducing himself and said he would have the 2 vehicles fueled and washed and parked in front of the showroom for inspection and a test drive. When I arrived at the dealership, Joe was at the front door to greet me. He efficiently explained the differences between the 2 models and within a couple of minutes I was able to narrow my choice to the best model and was behind the wheel for a test drive. Joe’s experience and professionalism was a great help in every step of the process. Best car buying experience I have ever had! More

I recently purchased a Mazda CX-5, and I'm extremely satisfied with the entire experience. The sales team was knowledgeable, friendly, and went above and beyond to help me find the perfect vehicle. satisfied with the entire experience. The sales team was knowledgeable, friendly, and went above and beyond to help me find the perfect vehicle. More

They're great. Clean, helpful, quick and thorough. I am so glad I got my car there. Clean, helpful, quick and thorough. I am so glad I got my car there. More

I recently enjoyed an excellent new car buying experience when buying a Mazda 3 at Jake Sweeney Mazda in Cincinnati. I went to Jake Sweeney for two reasons: I'd owned a Mazda 3 for the past ten years and li when buying a Mazda 3 at Jake Sweeney Mazda in Cincinnati. I went to Jake Sweeney for two reasons: I'd owned a Mazda 3 for the past ten years and liked the model very much, and the dealership had the 2025 model I was interested in. Also, the Jake Sweeney dealership network has always offered me very good service. I worked with Sales Consultant Jason Vaughn and with Finance Manager Royan Morris. Both told me what I needed to know before I chose to buy the car. I've bought and owned a few dozen cars over the years, and my experience at Jake Sweeney Mazda is what I think buying a new car should be. More

Great service, friendly personnel, and very professional. You can count on a through evaluation of your situation. You can count on a through evaluation of your situation. More

The team at Jake Sweeney are awesome, efficient, professional and friendly. I recommend them highly professional and friendly. I recommend them highly More

It was so pleasant to walk in the dealership to be greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the wa greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the way. Thank you. More

I was kept informed as progress and provider a video of their inspection. The service took less time than I thought it would. their inspection. The service took less time than I thought it would. More