
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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First Mazda I never looked at a Mazda until a few weeks ago. I was impressed with the body design of Mazda 3 and very impressed with the interior design; stylish I never looked at a Mazda until a few weeks ago. I was impressed with the body design of Mazda 3 and very impressed with the interior design; stylish and elegant. I purchased my vehicle with the Premium Package; it was worth the additional price. The color I wanted "Deep Crystal Blue" was not available at the dealership but salesman found vehicle at a dealership in Columbus and within 24 hours it was on the lot. The only issue I have, unfortunately, there are two areas with what appears to be fine scratches and one area where they appears to be circular scratches. I was advised to contact Sales Manager, Toney Heitz, to address my concerns. I will write an update after I meet with Tony Heitz. More
Friendly & Professional I have been going here for years. I’ve found them to be honest & professional. They give me all the facts about what services I need & whether or not I have been going here for years. I’ve found them to be honest & professional. They give me all the facts about what services I need & whether or not I need them now. That helps me budget while staying safe. More
Good overall Overall good experience. I feel prices are a little high and the final invoices should be less complicated. I have been around and worked on cars my e Overall good experience. I feel prices are a little high and the final invoices should be less complicated. I have been around and worked on cars my entire life and I understand the work involved and names of parts and even I think it’s the layout is confusing. I was impressed with the speed and the ability to pick which jobs I wanted done through and email or text message. That was very convenient. This made it much easier and I hope this is available at Jake Sweeney Chevrolet too. More
Dissatisfied then satisfied Drain plug not tightened. I tightened in my own driveway. But service manager let me know I'd get a full refund and then my next service would be free Drain plug not tightened. I tightened in my own driveway. But service manager let me know I'd get a full refund and then my next service would be free. More
EXCELLENT EXPERIENCE Was looking for affordable Used SUV, search lead me to Jake Sweeney. Tyler setup appointment with Richie Ollier, Richie was fair, honest and worked w Was looking for affordable Used SUV, search lead me to Jake Sweeney. Tyler setup appointment with Richie Ollier, Richie was fair, honest and worked with us on our Prius Trade, seeing we received value we felt we needed to make the trade. I have Driven Mazda Miata's in the past and loved them. Wanted a vehicle that setup higher so went with SUV. Great Staff. More
Oil change and tire rotation Quick and easy process. I arrived about an hour early and they took my car anyway. The guys were great- first time to this facility. Quick and easy process. I arrived about an hour early and they took my car anyway. The guys were great- first time to this facility. More
Excellent Service As usual, the service I receive on my Mazda Cx5 is excellent. Adam is so accommodating and friendly to the customers. Dave always does a great job o As usual, the service I receive on my Mazda Cx5 is excellent. Adam is so accommodating and friendly to the customers. Dave always does a great job of servicing my vehicle. It makes the 2 hour trip to have my vehicle serviced worth it. Thanks guys. More
Experience Polite,courtesy,helpful share information regarding troubleshooting . Manager that tested drove car right away pin pointed the problem. This question Polite,courtesy,helpful share information regarding troubleshooting . Manager that tested drove car right away pin pointed the problem. This question is time consuming . I enjoy the hospitality while waiting on the car to be replaced More
Great pit stop Brought car in for first oil change And was surprised that they found a small oil leak Was given a loaner car while the leak was fixed Glad they fo Brought car in for first oil change And was surprised that they found a small oil leak Was given a loaner car while the leak was fixed Glad they found the leak early More
Mazda Service Great people to work with. Friendly staff and are always willing to help. Adam has always been accommodating of the customers need and make you visit Great people to work with. Friendly staff and are always willing to help. Adam has always been accommodating of the customers need and make you visit painless and efficient. More