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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.5
746 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 746 reviews

June 04, 2019

First Mazda I never looked at a Mazda until a few weeks ago. I was impressed with the body design of Mazda 3 and very impressed with the interior design; stylish More

by ALAVERNE2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Heitz, Jeff Ames, Terence Gholston
Jun 05, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, Thank you so much for taking the time to leave this great review! I will forward this to Tony to remind him and help speed things up for you.

June 03, 2019

Friendly & Professional I have been going here for years. I’ve found them to be honest & professional. They give me all the facts about what services I need & whether or not More

by Lisa S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Jun 05, 2019 -

Jake Sweeney Mazda Tri-County responded

Hi Lisa, Sp glad to hear you had a great experience with us, thank you for trusting us with servicing your vehicle!

June 03, 2019

Good overall Overall good experience. I feel prices are a little high and the final invoices should be less complicated. I have been around and worked on cars my e More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Jun 05, 2019 -

Jake Sweeney Mazda Tri-County responded

Hi Mark, Thank you for all of the feedback, this is really helpful. Glad to hear you had a great experience with us, thank you for sharing!

June 02, 2019

Dissatisfied then satisfied Drain plug not tightened. I tightened in my own driveway. But service manager let me know I'd get a full refund and then my next service would be free More

by MERMAID296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Jun 03, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, Thank you for your understanding, I'm so glad we were able to ultimately satisfy you. Thank you for sharing!

May 31, 2019

EXCELLENT EXPERIENCE Was looking for affordable Used SUV, search lead me to Jake Sweeney. Tyler setup appointment with Richie Ollier, Richie was fair, honest and worked w More

by DRJODREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Heitz, Sean Cheek, Richie Ollier
Jun 03, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, So glad to hear we were able to give you an experience worth posting! Thank you so much for sharing!

May 29, 2019

Oil change and tire rotation Quick and easy process. I arrived about an hour early and they took my car anyway. The guys were great- first time to this facility. More

by BSOSPIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
May 30, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, So glad to hear you had a great experience with us, thank you so much for sharing and for trusting us with servicing your vehicle.

May 28, 2019

Excellent Service As usual, the service I receive on my Mazda Cx5 is excellent. Adam is so accommodating and friendly to the customers. Dave always does a great job o More

by CRinehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave , Jeff Ames, Adam Blakely
May 28, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, So glad to hear you had a great experience with us! Thank you so much for sharing!

May 27, 2019

Experience Polite,courtesy,helpful share information regarding troubleshooting . Manager that tested drove car right away pin pointed the problem. This question More

by TJLITTLEJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manger in services he test drove car and determined problem. After going to another service in area twice and that service department couldn’t find the proble. I also like when the manager found a coupon for me that went toward repair, Bob Bray, Jeff Ames, Adam Blakely, Ben Conover, Derrick McWilliams
May 28, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, Such a wonderful review! Thank you so much for sharing!

May 26, 2019

Great pit stop Brought car in for first oil change And was surprised that they found a small oil leak Was given a loaner car while the leak was fixed Glad they fo More

by WEALBRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
May 28, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, Thank you so much for taking the time to share, also, thank you for trusting us with servicing your vehicle.

May 26, 2019

Mazda Service Great people to work with. Friendly staff and are always willing to help. Adam has always been accommodating of the customers need and make you visit More

by SUDHANSHU1510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
May 28, 2019 -

Jake Sweeney Mazda Tri-County responded

Hello, So glad to hear you had a great experience with us, thank you so much for sharing!

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