
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Very professional, non-pressure car buying experience Last Saturday I bought a new Mazda CX-9. I spent a few hours with Sales Consultant Keith browsing through available cars, test driving and finalizing Last Saturday I bought a new Mazda CX-9. I spent a few hours with Sales Consultant Keith browsing through available cars, test driving and finalizing the deal. In any point in time I felt any pressure to buy a car. Keith was very professional and informative throughout entire process. I drove off in my new car very satisfied with it and purchasing experience. I can strongly recommend Jake Sweene Mazda Tri-County to anyone looking for a new or used car. More
Trustworthy great customer service. Great service. Can trust work performed is really needed to keep vehicle running properly. After service yesterday I’m confident I can drive to Florid Great service. Can trust work performed is really needed to keep vehicle running properly. After service yesterday I’m confident I can drive to Florida by myself with no car problems. More
Completed promises I first went to another small dealership at which I was unable to finance a car that was slightly misrepresented and was throwing red flags through du I first went to another small dealership at which I was unable to finance a car that was slightly misrepresented and was throwing red flags through due to a lack of lenders and a high rollover. No skin off my bones but the salesman there recommended me to Sweeny since they are a much larger dealership. I drove my car there and upon appraisal they offered me an amount. They took it to another dealership which stated that my transmission was completely gone( note I just drove the car down from columbus ohio) but they still honored the first trade in value regardless. It did take some time to do the deal but they were extremely busy so that was not a problem to me coming from a dealership background myself. I ended up in a car that was 10 years newer with only 9k miles at 3500 under KBB pricing. If your looking for a performance car they may not have exactly what you are looking for but they did have a very large inventory between the dealerships. Our sales employee Richie was very nice and accommodating since we did have to wait a while for finance since it was saturday and they only had one finance guy working. I still have a couple of his cards in my wallet and recommend to anyone looking to purchase a vehicle to go pay them a visit. More
Great experience I had an easy and stress free experience buying a new Mazda CX-5. Everyone who helped me was polite, knowledgeable, and professional. Very pleased wit I had an easy and stress free experience buying a new Mazda CX-5. Everyone who helped me was polite, knowledgeable, and professional. Very pleased with my purchase. More
Great Customer Service I had never been there before, so I wasn't sure how the whole process worked. Everyone was super nice, they had everything done in about an hour and t I had never been there before, so I wasn't sure how the whole process worked. Everyone was super nice, they had everything done in about an hour and then I was on my way. They seemed to actually care about what was going on with my car and not just making money. Great experience overall More
I love the service but it’s too costly Great service and everything but everything just cost too much. The men that work in the service department know me and my name and always looking out Great service and everything but everything just cost too much. The men that work in the service department know me and my name and always looking out for their customer More
Promt courtesy service Always prompt polite and right to the job. I like that you are informed of the care plan for your vehicle so that there are no surprises. Always prompt polite and right to the job. I like that you are informed of the care plan for your vehicle so that there are no surprises. More
2019 CX 5 Purchase Terry Owens was kind, professional, knowledgeable, and very accommodating with his time, while I was checking out a number of cars. The purchase proc Terry Owens was kind, professional, knowledgeable, and very accommodating with his time, while I was checking out a number of cars. The purchase process was then quick and seamless. More
Great service and friendly, knowledgeable staff. The staff was friendly, accommodating to my schedule restrictions, and took the time to explain what the issues were, as well as how to avoid or mitig The staff was friendly, accommodating to my schedule restrictions, and took the time to explain what the issues were, as well as how to avoid or mitigate them in the future. More
friendly Everyone was very helpful and friendly. I will recommend this dealership to friends and family. Keith, Kiya, and Sean were very professional. Thank Everyone was very helpful and friendly. I will recommend this dealership to friends and family. Keith, Kiya, and Sean were very professional. Thanks everyone, love my Mazda Linda More