
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Mazda My seller was amazing and helped me get the car that I wanted. He worked within my price range and needs for a vechicle. They all were just amazing. My seller was amazing and helped me get the car that I wanted. He worked within my price range and needs for a vechicle. They all were just amazing. More
Replacement part The technicians were very friendly, informative, and quickly completed the work. Since I bought my car used, I am pleased that the issues which were n The technicians were very friendly, informative, and quickly completed the work. Since I bought my car used, I am pleased that the issues which were not apparent at purchase were taken care of at no cost to me. More
Accurate and speedy service for oil change I received great customer service from Dominic Kennedy. He changed my oil in a timely manner which was very appreciative. He was also friendly, knowle I received great customer service from Dominic Kennedy. He changed my oil in a timely manner which was very appreciative. He was also friendly, knowledgeable, and respectful. More
Service Appointment Had another great experience with the Mazda service team. They are always pleasant and professional. I will return when anymore work is needed. I w Had another great experience with the Mazda service team. They are always pleasant and professional. I will return when anymore work is needed. I would recommend Jake Sweeney to my friends. More
Not happy with the car at all Really disappointed in the car issues and cost. Every week it’s something new and costs me more. For a car that only 6 years old there are a lot of Pr Really disappointed in the car issues and cost. Every week it’s something new and costs me more. For a car that only 6 years old there are a lot of Problems. More
Awesome Service and Customer Service I was greeted and offered beverages etc. They completed the service quickly, washed my car and in about an hour my service was complete. Everyone is a I was greeted and offered beverages etc. They completed the service quickly, washed my car and in about an hour my service was complete. Everyone is always so friendly! More
Great Experience I have always had a great customer experience dealing with Ben Conover and his fellow associates in the Service Department at Jake Sweeney Mazda. Eve I have always had a great customer experience dealing with Ben Conover and his fellow associates in the Service Department at Jake Sweeney Mazda. Every time that I come in they treat me like family and are very courteous. They always point out what service is needed and are never pushy. The reason I have bought 2 vehicles from this dealership is because of there service department. They were great with my '08 Mazda 6 and they are great with my '17 Mazda 6. Hands down the best in city. More
Quick, friendly, efficient! I am always pleased with the service at Jake Sweeney Mazda. Personable and welcoming, the service team makes what should be a chore into a visit with I am always pleased with the service at Jake Sweeney Mazda. Personable and welcoming, the service team makes what should be a chore into a visit with “family.” I can count on their expertise, even with minor car problems. They are the best! More
Simple, easy Very happy -- I had met with Kiya a couple of months earlier for a test drive and to talk about the purchase. She was very knowledgeable about the car Very happy -- I had met with Kiya a couple of months earlier for a test drive and to talk about the purchase. She was very knowledgeable about the car, and let the car sell itself -- by which I mean, no hard sell -- she was confident in this being a great product, told me the benefits of the dealership, and didn't pressure me. When I was ready to purchase, Kiya and Richie made it very quick, easy, and stress-free. The same day I had gotten the runaround at another dealership (of another brand), so I really saw the contrast: these were folks who wanted to sell me a car, listened to my needs, and made it happen. Sean worked quickly and efficiently to get the paperwork done, and I was out the door with the car and deal I wanted. More
Professional, courteous, knowledgeable Only repair what is needed to date. Professional, courteous, knowledgeable I have been using Mazda service for ten years. My daughter also has bough Only repair what is needed to date. Professional, courteous, knowledgeable I have been using Mazda service for ten years. My daughter also has bought an suv and leased another car due to the excellent reputation More