Jake Sweeney Mazda Tri-County

Simple, easy Very happy -- I had met with Kiya a couple of months earlier for a test drive and to talk about the purchase. She was very knowledgeable about the car Very happy -- I had met with Kiya a couple of months earlier for a test drive and to talk about the purchase. She was very knowledgeable about the car, and let the car sell itself -- by which I mean, no hard sell -- she was confident in this being a great product, told me the benefits of the dealership, and didn't pressure me. When I was ready to purchase, Kiya and Richie made it very quick, easy, and stress-free. The same day I had gotten the runaround at another dealership (of another brand), so I really saw the contrast: these were folks who wanted to sell me a car, listened to my needs, and made it happen. Sean worked quickly and efficiently to get the paperwork done, and I was out the door with the car and deal I wanted. More

Professional, courteous, knowledgeable Only repair what is needed to date. Professional, courteous, knowledgeable I have been using Mazda service for ten years. My daughter also has bough Only repair what is needed to date. Professional, courteous, knowledgeable I have been using Mazda service for ten years. My daughter also has bought an suv and leased another car due to the excellent reputation More

Always great service for the car and the driver Ben and the whole team provides such personal customer care. I really appreciate it. Love the waiting room comforts as well. Great place to take your Ben and the whole team provides such personal customer care. I really appreciate it. Love the waiting room comforts as well. Great place to take your car! More

New Car Purchase I am very pleased with the new car I bought! Staff was friendly and helpful!! They even stayed ope late to accommodate my late in the day purchase an I am very pleased with the new car I bought! Staff was friendly and helpful!! They even stayed ope late to accommodate my late in the day purchase and Keith helped set up my contacts and navigation. Looking forward to getting the accessories I purchased put on More

great experience It was very personable, but no pressure. Answered all questions. Other on staff helped out. All questions answered. Just a great experience. Glad we w It was very personable, but no pressure. Answered all questions. Other on staff helped out. All questions answered. Just a great experience. Glad we went. Their dealing with Costco saved us a lot of money. More

Great and easy Everything was handled well. People were friendly. They provided all of the information I needed. They obtained the vehicle that I wanted timely. Everything was handled well. People were friendly. They provided all of the information I needed. They obtained the vehicle that I wanted timely. It was a very nice experience. Thank you very much! More

Snacks needed The service guys are great. Three entire atmosphere is like being with family or close friends. The areawas nice and cleaned. I was very comfortable. The service guys are great. Three entire atmosphere is like being with family or close friends. The areawas nice and cleaned. I was very comfortable. Bring back the snacks, please. More

Quick Responses Great people to work with, I always got correct estimates on the purchase or during service, appointments. I had two cars from them personally and 2 m Great people to work with, I always got correct estimates on the purchase or during service, appointments. I had two cars from them personally and 2 more for my friends as referrals. More

Multiple gaps in communication My car is only 10000 miles and I was warned that If my car does not start because of Battery issue to call them and set up appointment. If that were My car is only 10000 miles and I was warned that If my car does not start because of Battery issue to call them and set up appointment. If that were their concern- they rather put a new Battery or request a new battery from the Mazda since It has warranty until 36000 miles. More

Routine service & infotainment system repair Very pleased about my infotainment system repair and the routine service went as planned. Great customer service as always. Adam is always friendly Very pleased about my infotainment system repair and the routine service went as planned. Great customer service as always. Adam is always friendly and helpful. More