
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Jose experience Ben and staff were very helpful and timely. They took time to explain and make recommendations on the car so I could make informed decisions Ben and staff were very helpful and timely. They took time to explain and make recommendations on the car so I could make informed decisions More
Excellent Jake Sweeney Mazda's staff has treated me right with every vehicle purchase. Tony and Kiya are the best and represent the Mazda brand in a knowledge Jake Sweeney Mazda's staff has treated me right with every vehicle purchase. Tony and Kiya are the best and represent the Mazda brand in a knowledgeable and professional way. More
Uneventful Normal maintenance done for a CX5. Waited for service to be completed.Was impressed with the new waiting room. Wait time was expected. Impressed with Normal maintenance done for a CX5. Waited for service to be completed.Was impressed with the new waiting room. Wait time was expected. Impressed with the new technology used to inform you of work needed to be done,via cell phone. More
Great service. I was treated very well! No problems and everyone was competent and friendly.There was a good place to wait for my car to be serviced, I was treated very well! No problems and everyone was competent and friendly.There was a good place to wait for my car to be serviced, More
Excellent Excellent always providing wonderful customer any questions I ask they are answered and explain if additional service is required. Key staff membe Excellent always providing wonderful customer any questions I ask they are answered and explain if additional service is required. Key staff members and they make the company by treating people with respect and honesty More
Very nice experience Everyone I dealt with was very professional, helpful and friendly. Keith, my salesman and the finance office treated us with respect and helped mak Everyone I dealt with was very professional, helpful and friendly. Keith, my salesman and the finance office treated us with respect and helped make the whole process very enjoyable More
pain in the butt recalls Let's face it. Nobody likes getting a letter telling us to bring our cars into the dealership to get recalls taken care of. I called Jake Sweeney Mazd Let's face it. Nobody likes getting a letter telling us to bring our cars into the dealership to get recalls taken care of. I called Jake Sweeney Mazda and spoke to Ben. He was awesome. We spoke about bringing my car in the next day and he made it happen. I dropped my mazda 6 off the next morning. He called when the recall was done and I came and picked it up. SMOOTH transaction. I will definitely use this Mazda dealership again More
Great customer experience! I felt welcome the moment I entered the service bay. These guys went the extra mile to make me feel welcome and appreciate my business. I felt welcome the moment I entered the service bay. These guys went the extra mile to make me feel welcome and appreciate my business. More
Consistently excellent, helpful, respectful. My car has performed well with the service from Jake Sweeney. There have been no surprises on the road nor in discussing service needs with Sweeney st My car has performed well with the service from Jake Sweeney. There have been no surprises on the road nor in discussing service needs with Sweeney staff. Service work has been done efficiently and within timeframe predicted by staff. More
Made the process a breeze Once we agreed to terms Jake Sweeney really made the process a breeze. In and out with all paperwork competed, keys in hand in about 45 minutes. I als Once we agreed to terms Jake Sweeney really made the process a breeze. In and out with all paperwork competed, keys in hand in about 45 minutes. I also appreciated that they have someone walk you through all of the features of the specific model you have. Some of which I didn't know about even after test driving. Keith, who we purchased the car from, was up front about everything and didn't get super salesy with us. I also appreciate that they register your plates on-site and offer free first service appointments. More