Jake Sweeney Mazda Tri-County

Consistently excellent, helpful, respectful. My car has performed well with the service from Jake Sweeney. There have been no surprises on the road nor in discussing service needs with Sweeney st My car has performed well with the service from Jake Sweeney. There have been no surprises on the road nor in discussing service needs with Sweeney staff. Service work has been done efficiently and within timeframe predicted by staff. More

Made the process a breeze Once we agreed to terms Jake Sweeney really made the process a breeze. In and out with all paperwork competed, keys in hand in about 45 minutes. I als Once we agreed to terms Jake Sweeney really made the process a breeze. In and out with all paperwork competed, keys in hand in about 45 minutes. I also appreciated that they have someone walk you through all of the features of the specific model you have. Some of which I didn't know about even after test driving. Keith, who we purchased the car from, was up front about everything and didn't get super salesy with us. I also appreciate that they register your plates on-site and offer free first service appointments. More

Always great customer service The service team is always very friendly and upbeat, and they bend over backwards for their customers. I had Terry with shuttle take me to and from wo The service team is always very friendly and upbeat, and they bend over backwards for their customers. I had Terry with shuttle take me to and from work while my car was being serviced, and he was pleasant and entertaining. More

Great Pre-Owned Car for Daughter, Professional Sales Staff First time to visit this business. Discovered terrific pre-owned car (2010 Mazda3) for my daughter who resides near UC's main campus. Car was in mint First time to visit this business. Discovered terrific pre-owned car (2010 Mazda3) for my daughter who resides near UC's main campus. Car was in mint shape, attractive, well maintained, and safe option for getting around the tristate. Dealership was very reasonable in handling some updates (mats, headlight assembly, extra key) without sticking it on the invoice. The real standout here was the professional sales staff, Ms. Kiya Denmark. She was easily accessible at the site, plus by email and phone. Worked to earn our business and without any over-pressure, struck the right balance (unlike many other dealerships we visited in Cincinnati tristate). She also enabled us to leave the car for a few days (per my daughter's availability with school/work) and oversaw the updates and standard mileage maintenance at the shop. All ready to go when we stopped to pick it up. My daughter is thrilled with her "new" car AND the experience of acquiring it! More

Service Jake Sweeney Tri-County is always very friendly and knowledgeable and service is always finished by the time promised! They also have a nice comfortab Jake Sweeney Tri-County is always very friendly and knowledgeable and service is always finished by the time promised! They also have a nice comfortable waiting area. More

fantastic customer service Everyone from the initial phone inquiry to the sales person to the finance manager to the person who Instructed us about all the bells and whistles on Everyone from the initial phone inquiry to the sales person to the finance manager to the person who Instructed us about all the bells and whistles on our beautiful New Mazda 6 and many more that we didn’t even meet we’re all very helpful, knowledgeable, courteous and expedient. What is usually a very stressful situation was easy and pleasant. More

Great Service All staff very professional. Ben was great to work with, providing service updates while I was waiting. Ben and service team had car ready quicker t All staff very professional. Ben was great to work with, providing service updates while I was waiting. Ben and service team had car ready quicker than expected - great job and thanks! More

retired The service was excellent and the advisor was very easy to work with and very professional. He apologized for an unforeseen hold up in my car being re The service was excellent and the advisor was very easy to work with and very professional. He apologized for an unforeseen hold up in my car being ready, even though it was not much longer than expected. More

Willing to Work With You Great experience with Brian and team at Jake Sweeney. They worked with us to get to the payments we wanted, and the car we wanted. Didn't feel press Great experience with Brian and team at Jake Sweeney. They worked with us to get to the payments we wanted, and the car we wanted. Didn't feel pressured and definitely felt like they wanted to get us in a car from them. More

Best Car Purchase Experience Yet! This was my 12th auto purchase from a dealership and by far was the most satisfying yet. Everyone was courteous and helpful; it all went very smooth This was my 12th auto purchase from a dealership and by far was the most satisfying yet. Everyone was courteous and helpful; it all went very smooth - no stress. I highly recommend anyone looking to purchase a car to visit Jake Sweeney Mazda. More