Jake Sweeney Mazda Tri-County

Always great customer service The service team is always very friendly and upbeat, and they bend over backwards for their customers. I had Terry with shuttle take me to and from wo The service team is always very friendly and upbeat, and they bend over backwards for their customers. I had Terry with shuttle take me to and from work while my car was being serviced, and he was pleasant and entertaining. More

Great Pre-Owned Car for Daughter, Professional Sales Staff First time to visit this business. Discovered terrific pre-owned car (2010 Mazda3) for my daughter who resides near UC's main campus. Car was in mint First time to visit this business. Discovered terrific pre-owned car (2010 Mazda3) for my daughter who resides near UC's main campus. Car was in mint shape, attractive, well maintained, and safe option for getting around the tristate. Dealership was very reasonable in handling some updates (mats, headlight assembly, extra key) without sticking it on the invoice. The real standout here was the professional sales staff, Ms. Kiya Denmark. She was easily accessible at the site, plus by email and phone. Worked to earn our business and without any over-pressure, struck the right balance (unlike many other dealerships we visited in Cincinnati tristate). She also enabled us to leave the car for a few days (per my daughter's availability with school/work) and oversaw the updates and standard mileage maintenance at the shop. All ready to go when we stopped to pick it up. My daughter is thrilled with her "new" car AND the experience of acquiring it! More

Service Jake Sweeney Tri-County is always very friendly and knowledgeable and service is always finished by the time promised! They also have a nice comfortab Jake Sweeney Tri-County is always very friendly and knowledgeable and service is always finished by the time promised! They also have a nice comfortable waiting area. More

fantastic customer service Everyone from the initial phone inquiry to the sales person to the finance manager to the person who Instructed us about all the bells and whistles on Everyone from the initial phone inquiry to the sales person to the finance manager to the person who Instructed us about all the bells and whistles on our beautiful New Mazda 6 and many more that we didn’t even meet we’re all very helpful, knowledgeable, courteous and expedient. What is usually a very stressful situation was easy and pleasant. More

Great Service All staff very professional. Ben was great to work with, providing service updates while I was waiting. Ben and service team had car ready quicker t All staff very professional. Ben was great to work with, providing service updates while I was waiting. Ben and service team had car ready quicker than expected - great job and thanks! More

retired The service was excellent and the advisor was very easy to work with and very professional. He apologized for an unforeseen hold up in my car being re The service was excellent and the advisor was very easy to work with and very professional. He apologized for an unforeseen hold up in my car being ready, even though it was not much longer than expected. More

Willing to Work With You Great experience with Brian and team at Jake Sweeney. They worked with us to get to the payments we wanted, and the car we wanted. Didn't feel press Great experience with Brian and team at Jake Sweeney. They worked with us to get to the payments we wanted, and the car we wanted. Didn't feel pressured and definitely felt like they wanted to get us in a car from them. More

Best Car Purchase Experience Yet! This was my 12th auto purchase from a dealership and by far was the most satisfying yet. Everyone was courteous and helpful; it all went very smooth This was my 12th auto purchase from a dealership and by far was the most satisfying yet. Everyone was courteous and helpful; it all went very smooth - no stress. I highly recommend anyone looking to purchase a car to visit Jake Sweeney Mazda. More

Very good experience When I walked in the door, I was instantly greeted by Ben Conover. I explained to him that something snapped in my driver's door and I was no longer a When I walked in the door, I was instantly greeted by Ben Conover. I explained to him that something snapped in my driver's door and I was no longer able to roll up the window. Ben was very courteous and took down my information. I ended up leaving the car and Ben called me back a short while later to update me and also stated that while the car was in the shop that they were going to take care of the recalls on my vehicle. he repairs were done much faster than I expected and Ben was very courteous and professional. More

Quick service and went to eat at First Watch while my car wa Everyone I dealt with was informative, made me comfortable while waiting. Service was completed in the time promised. Will return for next service. Go Everyone I dealt with was informative, made me comfortable while waiting. Service was completed in the time promised. Will return for next service. Good job. More