
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Very good experience When I walked in the door, I was instantly greeted by Ben Conover. I explained to him that something snapped in my driver's door and I was no longer a When I walked in the door, I was instantly greeted by Ben Conover. I explained to him that something snapped in my driver's door and I was no longer able to roll up the window. Ben was very courteous and took down my information. I ended up leaving the car and Ben called me back a short while later to update me and also stated that while the car was in the shop that they were going to take care of the recalls on my vehicle. he repairs were done much faster than I expected and Ben was very courteous and professional. More
Quick service and went to eat at First Watch while my car wa Everyone I dealt with was informative, made me comfortable while waiting. Service was completed in the time promised. Will return for next service. Go Everyone I dealt with was informative, made me comfortable while waiting. Service was completed in the time promised. Will return for next service. Good job. More
For once I didn’t feel like they were getting over on me. I’ve never been a fan of taking my car back to the dealership for service. I always felt like they overcharged and they did the same work as some othe I’ve never been a fan of taking my car back to the dealership for service. I always felt like they overcharged and they did the same work as some other mechanic. But I purchased my 2016 Mazda 6 and received free oil change. The experience was so wonderful the friendliness of the staff the professionalism was outstanding. I’ve been coming for the past two years and I feel like I have extended my family. More
Great Customer Service This is the fourth new car I have purchased, and generally I dread the process... really dreaaaaddd it!! Jhalil and Billy were the first two Mazda This is the fourth new car I have purchased, and generally I dread the process... really dreaaaaddd it!! Jhalil and Billy were the first two Mazda employees I had the pleasure to meet. They were not pushy sales people and actually listened to what I wanted. Sean made the financing process as painless as possible (minus hand cramps from all the signing), and Colton is a whiz when it comes to teaching you the functions of your new vehicle. They worked well together to help get me the car I wanted at a price I could afford, and I could not be happier with my purchase :) More
Great dealership! This has to be the best dealership in greater Cincinnati! The managers, salesmen & service dept...all great to deal with. Always recommend to our fri This has to be the best dealership in greater Cincinnati! The managers, salesmen & service dept...all great to deal with. Always recommend to our friends. More
Strong service department The service department does an excellent job with customers’ cars The wait is not too long and with coupons their normal prices are reduced. They do The service department does an excellent job with customers’ cars The wait is not too long and with coupons their normal prices are reduced. They do not push items on you. More
Great service awesome care. Awesome it was the greatest all around experience with constant communication and a total care of the customer. Service was a total wrap around custom Awesome it was the greatest all around experience with constant communication and a total care of the customer. Service was a total wrap around customer care. More
Took the extra step to find what I wanted Once I decided that I wanted to buy a Miata I told Erica the trim level and color combos I wanted, in order. She found my second choice first, but con Once I decided that I wanted to buy a Miata I told Erica the trim level and color combos I wanted, in order. She found my second choice first, but continued until she found my first choice in Louisville! The process was simple, the delivery went as scheduled, and I love my new car! More
Mazda 3 Service Service representative was friendly and informative. Went out of his way to find the best coupon to apply to my service to maximize my savings. Greatl Service representative was friendly and informative. Went out of his way to find the best coupon to apply to my service to maximize my savings. Greatly appreciated! More
Quick, friendly service The service was done quickly, within the hour promised. I feel I was dealt with respectfully and honestly. I am very happy with this dealership. The service was done quickly, within the hour promised. I feel I was dealt with respectfully and honestly. I am very happy with this dealership. More