Jake Sweeney Mazda Tri-County

Awesome Service The service people at Jake Sweeney Mazda did a wonderful job of keeping me updated on the status of repairs. I dropped off my car the night before, an The service people at Jake Sweeney Mazda did a wonderful job of keeping me updated on the status of repairs. I dropped off my car the night before, and they called me first thing to let me know they had the car and would begin work immediately. I was emailed a quote for the repairs, and they followed up with a phone call to discuss. The repairs were finished by the end of the day, which was unexpected. I was offered a vehicle if repairs would have taken longer. We were stuck in traffic on the way back to the dealership at the end of the day, and the service rep offered to stay as long as needed so I could get my car back. Even though my vehicle is no longer under warranty, I continue to use Jake Sweeney Mazda because of their excellent service and friendliness. More

Had Warranty Work Done, And it Went Great My 2010 Mazda 3 started to exhibit signs of the dashboard melting. Basically, I went to clean it on a warm day and most of the rag stuck to the dash. My 2010 Mazda 3 started to exhibit signs of the dashboard melting. Basically, I went to clean it on a warm day and most of the rag stuck to the dash. I went online and discovered there was actually a ten year warranty that would replace the dash. I called Jake Sweeney Mazda and asked if they could help with the issue. The young lady on the phone set me up with an appointment and told me they would have a loaner for me. I didn't even have to ask! I dropped the car off and they set me up with a 2018 Mazda 3. This is where things started to go bad. That car was sweet. Nice leather, Bose system, heated seats, sport mode. Sooooo nice. I kept hoping something bad would happen to my car and I would need to keep the loaner just a bit longer. Maybe if things went right, something really bad would happen and they would just say, "keep the loaner, our apologies. But no. They finished the dash board replacement in a timely manner and I had to return the car. They even priced out an optional service for me (which I was able to accept or decline via a text message). I never had issues with communication, or the work that was done. The service department has done a great job to this point and I highly recommend them. More

Bought my 2nd Mazda 6 - same exterior and interior color! When I decided to purchase another car, there was no doubt that I was going to purchase another Mazda 6 from Jake Sweeney Mazda. Got a 2017 used mode When I decided to purchase another car, there was no doubt that I was going to purchase another Mazda 6 from Jake Sweeney Mazda. Got a 2017 used model with lowmiles, just like when in 2012 I purchased my prior 2010 Mazda 6 with only 8,000 miles.. When I was in the dealership, it was great to be recognized by Jeff Ames as well. More

Excellent service I was greeted promptly and told exactly what would be done to my car. The cost and wait were reasonable. I have no complaints and think your company h I was greeted promptly and told exactly what would be done to my car. The cost and wait were reasonable. I have no complaints and think your company has greatly improved your service department. I also appreciate that you have expanded the customer waiting area. Offer faster wi-fi and the waiting area will be perfect. More

Recent Service Appointment Very happy with my visit, staff very polite and friendly and that is why I come here for service and buy here for many years. Keep up the good work a Very happy with my visit, staff very polite and friendly and that is why I come here for service and buy here for many years. Keep up the good work and I appreciate your support and help. More

Service They always take good care of my car! Always friendly and pleasant to work with! Terry the shuttle car driver was also very friendly as well! Thank yo They always take good care of my car! Always friendly and pleasant to work with! Terry the shuttle car driver was also very friendly as well! Thank you so much ? More

Fast, professional service! The service associates were very professional and friendly! I had my Mazda 6 in for an oil change and tire rotation. They got me in quick and were d The service associates were very professional and friendly! I had my Mazda 6 in for an oil change and tire rotation. They got me in quick and were done in one hour like they told me. I would happily recommend them! More

Always the best! I bought my vehicle new at Jake Sweeney and have come here for service due to the free oil changes, and then the free tire rotations. They are very p I bought my vehicle new at Jake Sweeney and have come here for service due to the free oil changes, and then the free tire rotations. They are very polite, don't "over push" service/repair needs. After seeing the service and loaner cars while work is being done my boyfriend is getting ready to get a car from Jake Sweeney, the deal was sealed when his car was at "his" dealership for 2 days for works and they told him they didn't do loaner cars. More

Standard service Always good service and description of services. I like the text message with the information of upcoming needs and results of my servicing. This shou Always good service and description of services. I like the text message with the information of upcoming needs and results of my servicing. This should be a standard feature More

Great Place! This is a great place. The staff was friendly and very helpful! I recommend this place if you are in the market for a car! Great Sales Person in Kei This is a great place. The staff was friendly and very helpful! I recommend this place if you are in the market for a car! Great Sales Person in Keith Kennedy! Very genuine and honest person! Sales Manager Joe Cathey was a great guy as well! No Hassle car sales tricks from this place like other car places! Very good experience! More