
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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I received a bill the dealership needed to pay Jeff, the manager investigated the bill in question and quickly assured me that the bill was the dealerships responsiblity and would be paid. Great se Jeff, the manager investigated the bill in question and quickly assured me that the bill was the dealerships responsiblity and would be paid. Great service More
Perfect! Each and every visit to the service department is met with smiles and the best mix of professional congeniality. I love all the those guys behind the Each and every visit to the service department is met with smiles and the best mix of professional congeniality. I love all the those guys behind the counter!! Great team!! I don't want to service a car anywhere else!! More
Great Costumer Experience Brian was of great help when assisting me with the purchase of my car. He was not to pushy and listened to all of my wants in the car. He was able to Brian was of great help when assisting me with the purchase of my car. He was not to pushy and listened to all of my wants in the car. He was able to get us the best deal he could at that time. Once the car was purchased, Brian went through all of the ins and outs of the car to make sure I was comfortable before leaving the lot. Also, since this deal went into the closing hours of the office, Brian promised me a free wash in the future, which is great! More
Best Experience Buying In my 32 years of driving I have bought 13 cars. I have never had such a great experience buying one. Totally shocked, kept expecting the same old In my 32 years of driving I have bought 13 cars. I have never had such a great experience buying one. Totally shocked, kept expecting the same old crap, never happened. Did the absolute majority of the dealing online and when I arrived, everything was just as we discussed. Nothing tricky or any bait and switch tactics. Straightforward and honest, what a change. I will be back. More
I was nervous but I have a great services Well I was looking to purchase a vehicle 🚗 and I call cosco we star from there I drive the Mazda 3 I like.. we was looking for my best and we Well I was looking to purchase a vehicle 🚗 and I call cosco we star from there I drive the Mazda 3 I like.. we was looking for my best and we come together so far I like the vehicle. More
Just awesome! I have bought 3 cars now from Jake Sweeney and each time has been a great experience. After my first purchase there was no question as to where I woul I have bought 3 cars now from Jake Sweeney and each time has been a great experience. After my first purchase there was no question as to where I would go for car #2 and 3. Brian was wonderful, he took time with me and was very personable. He even introduced me to Adam in the service department. I also had a nice conversation with Darren as I signed the papers for my new Mazda. It just feels comfortable at Jake Sweeney and everyone seems to like what they do. I've been to other dealerships where I felt like they didn't care whether I was there or not and felt pressured to make a decision. So kudos to Brian and the entire team! When I first walked in, even Rachel went right away to find Brian to assist me. More
Purchased new CX-5 Trade-in went smooth although I think they could have given a little more! Everyone was professional and helpful but not sure why they had a differen Trade-in went smooth although I think they could have given a little more! Everyone was professional and helpful but not sure why they had a different price for the Premium package option and also what the OTHER line on the sales contract was. Everything should be spelled out! I was given the S Plan price an all in all, I think I got a pretty good deal. I would buy there again. More
Saturday service! Was able to make an appointment late on Thursday for Saturday morning. Did it online and got a coupon too! Great service. Only oops was their car w Was able to make an appointment late on Thursday for Saturday morning. Did it online and got a coupon too! Great service. Only oops was their car wash didn't get the bird stuff off my window! More
Courteous professionalism From the minute I walked in I was given immediate attention. All questions answered and possible options for what I was looking for presented through From the minute I walked in I was given immediate attention. All questions answered and possible options for what I was looking for presented throughout our discussions. Our salesman, Keith Jenkins, stayed late so as to secure us the vehicle I was interested in. As did the Finance Manager, Darrin Roll, who was especially helpful with navigating the difficulties of my unknowingly leaving the title for the trade in at a location 700 miles away. More
Great Service Dept at Jake Sweeney Mazda! I have been coming to Jake Sweeney Mazda for service since I bought my first Mazda in October 1980. I trust them completely, and I am rarely less than I have been coming to Jake Sweeney Mazda for service since I bought my first Mazda in October 1980. I trust them completely, and I am rarely less than completely satisfied. More