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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.5
746 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 746 reviews

April 06, 2018

Stress free Everyone from Sales,Service and Parts made you feel at home. Everyone was Friendly and helpful. Made buying a car enjoyable. Never any pressure from s More

by LoveMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cathey, Bob Bray, Joe North, Sean Cheek, Adam Blakely
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your feedback! We appreciate you sharing your experience at our store, and we hope you come and see your friends at Jake Sweeney Mazda Tri-County when the time is right!

April 05, 2018

Excellent Service The service staff is always so friendly and polite. Adam always tries to accommodate whatever is needed. As usual, Dave does excellent service on my More

by rinehart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for the awesome feedback! At Jake Sweeney Mazda Tri-County we strive to put our customers first in all departments. We appreciate you taking the time to review our service department and staff. We're happy to hear that Adam and Dave did a great job during your service appointment, and we hope you come see us again when the time is right!

April 03, 2018

it was quiet,comfortable,and pretty fast.very enjoyable quick and fast.free coffee,water,nice for a 3rd shift employee.time is very important to a 2nd\3rd shift person.lack of rest can mean a bad evening\ni More

by foster29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Keith Jenkins
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for reviewing Jake Sweeney Mazda Tri-County! We appreciate you taking the time to give us 5 stars and sharing your experience with our dealership. Our whole goal is to offer superb customer service at every point for every customer, so thank you for letting us know that we met our goal for you!

March 31, 2018

Good service The dealership was professional, timely and provided answers to all of my questions. I was debating between a few dealerships and they helped make an More

by Ds966504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that Keith was able to do just that! Thank you for your feedback and we hope you come see us again when the time is right!

March 30, 2018

Went the extra mile to make sure everything was good Worked with our family to get us a great deal on a Mazda 6 sedan. Very professional and courteous helped us even on his day off. More

by Ron Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your awesome review Mr. Brown! We at Jake Sweeney Mazda Tri-County thank you for the feedback about our dealership and sales staff, namely Keith. We strive to put our customers first to ensure the best possible customer experience, so thank you for letting us know we met our goal of customer satisfaction for you! Come see us again when the time is right, but until then enjoy your brand new Mazda!

March 30, 2018

service All the service reps are great. Adam has helped me my last two trips. I think all the guys are so good at what they do, make customers feel welcome, t More

by Ralph S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for the awesome review Ralph! We appreciate you taking the time to review Jake Sweeney Mazda Tri-County and our staff. Its great to hear that we meet your expectations in all departments, that's our biggest goal. Come and see us again when the time is right, but until then, zoomzoom!

March 26, 2018

Service of my Mazda Service personnel was friendly and courteous. They had a courteous car that took me to work while they worked on my car that morning and came back to More

by Patricia W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtesouy driver was very nice. He greeted me by opening the door for me. Very personable , Ben Conover
Mar 26, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your fantastic review of Jake Sweeney Mazda Tri-County Patricia! Our number one goal is to put the customer first, so thank you for letting us and Ben know that we met our goal. We look forward to servicing you and your car in the future, but until then enjoy the spring!

March 22, 2018

No Problems! Called and got my car in the next day. Staff is always friendly and pleasant. They explain what they are doing and I get my car back in less time th More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Mar 23, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County Gary! We appreciate our customers taking the time to give our store and staff feedback and sharing their experience with others. Our number one goal is to give our customers the absolute best in customer care and it sounds like Adam and Ben exactly that! If you need anything else please let us know, but until then enjoy the roads!

March 20, 2018

Fast, friendly service The service team is always fast and efficient, and offer friendly service. Ben is very helpful, and I've felt like each visit I have received excelle More

by DD2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 23, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We appreciate you taking the time to review our service department and staff, especially Ben. Ben always does a wonderful job, but it's always nice to hear that he continues to deliver superb customer care. Come and see us again when the time is right (Ben will be here), but until then enjoy the roads!

March 15, 2018

Oil Change Adam and the rest of the service staff were great! I appreciated his professionalism, promptness, and greeting with a friendly smile. I have to mentio More

by SMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ames, Adam Blakely
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew was able to give you a satisfactory experience. We look forward to your next visit, but until then enjoy your new vehicle!

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