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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.4
745 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 745 reviews

March 13, 2018

Oil Change and quote I went for an oil change. I really appreciate the car wash. Other dealers have stopped doing this. Staff very helpful. Also, received a quote for More

by PMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Mar 13, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your great review of Jake Sweeney Mazda Tri-County's service department PMO! We appreciate you taking the time to give us 5 stars and sharing your experience at our dealership. Thank you for letting us know that we have met our goal of providing high-quality customer care and a fast service visit to you, and for letting us know that Adam was a rockstar as always! Enjoy the road!

March 12, 2018

Great Ben Conover, and the service department was very professional, polite, knowledgeable, understood my concerns, made me feel very relaxed. Bob Bray, my More

by jd808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 13, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Ben was able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom into 2018!

March 12, 2018

Awesome service in a laid back atmosphere Bought our car from Mike Mullins and he was great. Very down to earth and laid back. They didn’t hassle us. The finance department was just as good. O More

by Tarasamuels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Mar 13, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that Mike was able to do just that? Thank you for your feedback and we hope you reach out if you need anything else!

March 11, 2018

Our experience with Brian Gaynor Brian was very knowledgeable about the features, the special paint on the car we were talking about and all the features listed on the sheet. He had More

by Krautter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gaynor, the woman that was sitting out front (can't remember) her name., Sean Cheek
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your awesome review of Jake Sweeney Mazda Tri-County! Our number one goal is to provide superb customer service in all aspects of the purchasing and servicing of your dream vehicle, so thank you for letting us know that Sean and Brian met the goal for your experience. If you need anything don't hesitate to ask, but until then Zoom-Zoom!

March 09, 2018

That's what I'm talking about I did not make an appointment so I tried to scope the lot first yet my main contact, Keith Jenkins. approached and offered a welcome greeting and help More

by Ninja Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy, Sean Cheek, Keith Jenkins
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that our awesome team was able to do just that! Thank you for your feedback and we hope you reach out if you need anything else, but until then enjoy the new vehicle!

March 08, 2018

Brake recall and 4 wheel tire alignment Employees always friendly and helpful. Answer all questions in a manner that is easily understood. Timely updates with Service progress. Waiting area More

by Bhiteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy, Jeff Ames, Adam Blakely, Ben Conover
Mar 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County!! We are always striving for excellent customer service to leave our customers with a satisfactory experience at our store. Thank you for your feedback about our service department and staff and we look forward to meeting you again!

March 07, 2018

Best Service Dept Great service department. Took the time to explain everything. Let me know what could actually wait and what needed to be done now. Loaner car was awe More

by Kellie36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that Ben was able to do just that! Thank you for your feedback and we hope you reach out if you need anything else!

March 07, 2018

Great service and value! I have been a customer for 10 years and this is my 3rd Mazda CX-9 and would not go anywhere else. Keith has been our sales agent for all 3 cars and h More

by Schappy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for in all departments, and are happy to hear that our sales and service teams are always living up to the goal. We hope you use your new Mazda to Zoom-zoom into 2018 and see us if you need anything else!

March 07, 2018

Great Service! Jake Sweeney Mazda it the first dealership where I've actually enjoyed taking my car in for service. I've dealt with Adam Blakely on a couple of occas More

by mpbnice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Adam Blakely
Mar 08, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Adam and our All-Star service crew were able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom!

March 06, 2018

Great customer service Even though we were buying an inexpensive used vehicle for our 16 year old I feel We were treated the same as we would have if buying the most expensi More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiya Denmark
Mar 07, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Kiya was a rockstar for you. We hope you enjoy the new vehicle and come see us when it needs maintenance!

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