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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.5
746 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 746 reviews

March 06, 2018

Great customer service Even though we were buying an inexpensive used vehicle for our 16 year old I feel We were treated the same as we would have if buying the most expensi More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiya Denmark
Mar 07, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Kiya was a rockstar for you. We hope you enjoy the new vehicle and come see us when it needs maintenance!

March 05, 2018

Great Job! This is my 4th car from Jake Sweeney. Service has improved since my first purchase (1986)! My most recent experience was great. Keep up the good More

by Abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 06, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County Abby! We are always trying to give our customers the best customer service they could ask for, so thank you for letting us know that Ben did such a great job and met our goal for your experience at our dealership if you need any further assistance don't be a stranger!

March 04, 2018

Great Sales & Service I bought a 2017 Mazda 3. I dealt with Kiya Denmark and Sean Cheek. Kiya was absolutely awesome! With it being my first time purchasing a car, she went More

by livib9102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Kiya Denmark
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your awesome review of Jake Sweeney Mazda Tri-County! Our number one goal is to provide superb customer service in all aspects of the purchasing and servicing of your dream vehicle, so thank you for letting us know that Kiya and Sean met the goal. If you need anything don't hesitate to ask, but until then Zoom-Zoom!

March 03, 2018

Great service as always. It's very easy to schedule appointments. Car is ready on time, and always has a fresh wash job after service is complete. Nice feature is Sweeney Shi More

by mrnabida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Mar 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best service experience at our dealership, and are glad to hear that we met our goal for your experience at our dealership. Thank you for sharing your story about your time at our store and letting us know that Adam did such a great job for you! Enjoy the road!

March 02, 2018

My best experiences with a dealership, ever. I love my CX-5 and Kiya was absolutely fabulous. She anticipated my questions, was well prepared, thorough in showing me features, and overall, she wa More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Kiya Denmark
Mar 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Kiya did such an amazing job during your purchase, she's a rockstar! We hope you use your new Mazda to Zoom-zoom into 2018!

February 22, 2018

Outstanding sales and service I bought an CX-5 on 2/16, Michael Mains was my salesman. The sales department got me every rebate/cash back they could get. It was an very easy proces More

by bkirkpatrick0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mains, Dave Ottopal , Ben Conover
Feb 23, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your 5 star review of Jake Sweeney Mazda Tri-County! We appreciate you taking the time to give our store feedback and also sharing your experience. We are happy to hear that Ben Conover and the rest of our service crew were able to go above and beyond your expectations in fixing your CX-5 and hope that you consider us when you need more maintenance work in the future, but until then keep zooming!

February 21, 2018

New car buying experience. Started search for a mid-sized SUV at th3e auto show. Visited three different dealerships after we received pricing from the internet on the SUV's we More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Feb 22, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for choosing and reviewing Jake Sweeney Mazda Tri-County!! We are always striving for excellent customer service to leave our customers with a satisfactory experience at our store and are glad that we were able to get you the deal that you needed! Enjoy your new CX-5 and we hope to see you in for your routine maintenance service!

February 21, 2018

My License Plate I would like to give a SHOUTOUT to Jeff and Adam at Jake Sweeney Mazda!!! I mentioned to Jeff one day while he was at my place of employment that my l More

by GuyGirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The ENTIRE service department deserves a SHOUTOUT!!! A-1 SERVICE! , Jeff Ames, Adam Blakely, Ben Conover
Feb 21, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Jeff and Adam were able to go above and beyond your expectations to leave you happy to come back to our dealership! See you soon for your next visit!

February 15, 2018

Excellent Service I went in not expecting to leave with a new car. I’ve been researching the CX-5 for 3 months. My vehicle started to give me some problems but once I More

by RHerard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Feb 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Keith was able to not just give you the car of your dreams but the satisfactory customer service you expect from our dealership. We hope you use your new Mazda to Zoom-zoom into 2018!

February 15, 2018

Good service I was happy with the amount of time it took to service my car and the time that was spent explaining car issues to me. More

by Cant747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We appreciate you taking the time to review our dealership and service staff and hope you're not a stranger in the future!

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