
Jake Sweeney Mazda Tri-County
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 746 reviews
Courteous young man and very helpful. I had to get recall services done on my vehicle. It was done in good amount of time. He was helpful in explaining what had to be done to my car. I had to get recall services done on my vehicle. It was done in good amount of time. He was helpful in explaining what had to be done to my car. More
As always, excellent service and respectful treatment Ben, Adam and their service dept team members are excellent providers and sincere, friendly, respectful gentlemen. This never wavers, they are always Ben, Adam and their service dept team members are excellent providers and sincere, friendly, respectful gentlemen. This never wavers, they are always consistent, this is exactly who they are! I fully recommend their work, their dept, this specific dealership. More
Service dept is outstanding Best service dept I’ve ever worked with. They are honest, trustworthy, make things easy to understand, and fair prices. Always feel safe driving my ki Best service dept I’ve ever worked with. They are honest, trustworthy, make things easy to understand, and fair prices. Always feel safe driving my kids around when they have serviced my car. More
Wonderful customer service Service at Jake Sweeney is actually enjoyable. My car is running great! The service reps are friendly and professional. The service was prompt and on Service at Jake Sweeney is actually enjoyable. My car is running great! The service reps are friendly and professional. The service was prompt and on time. Waiting was minimal. More
Headlights replaced Everyone was very courteous and had a smile on their face. The repair took longer than I was told, so I was given a discount! Everyone was very courteous and had a smile on their face. The repair took longer than I was told, so I was given a discount! More
Service with a Smile Went in today for regular service (oil change and tire rotation). Ben was very helpful by printing out all of the services that would need done in the Went in today for regular service (oil change and tire rotation). Ben was very helpful by printing out all of the services that would need done in the coming months for my car with descriptions and prices. He also sent them to my email! Very impressed with the outstanding customer service. Thanks again. More
Was great! Our sales lady was very knowledgeable and answered all our questions. My daughter bought her FIRST car a week before and she walked her through everyt Our sales lady was very knowledgeable and answered all our questions. My daughter bought her FIRST car a week before and she walked her through everything. My daughter felt very comfortable. More
Oil change and tire rotation The guys in service are courteous to me and keep me informed. When they say it will be about an hour they usually stick to it unless they encounter a The guys in service are courteous to me and keep me informed. When they say it will be about an hour they usually stick to it unless they encounter an unexpected problem. More
Delivered on his word My wife's car died unexpectedly, and I was suddenly in the market to buy a replacement. I had went to a few other dealer, and none of the salespeople My wife's car died unexpectedly, and I was suddenly in the market to buy a replacement. I had went to a few other dealer, and none of the salespeople were able to meet my limited time restrictions. I made it known that I was unable to spend a lot of time in person to complete the transaction. I needed someone that was able to deliver on the price I wanted and also deliver on the limited time I had. Keith was able to do both. He helped facilitate the transaction in a convenient manner. I am happy with the price, the car, and the respect he showed for my time. More
Great Experience We went looking for a used car for our 16 year old son. Keith Jenkins listened to our needs and got us into exactly what we needed. We had a really go We went looking for a used car for our 16 year old son. Keith Jenkins listened to our needs and got us into exactly what we needed. We had a really good experience and plan to go back in the future. More