
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Easy! Keith was great! Very personable and helpfully. They answered all my questions and were very quick with all of the paperwork. I would definitely recom Keith was great! Very personable and helpfully. They answered all my questions and were very quick with all of the paperwork. I would definitely recommend this place to someone else! More
Oil change experience I set up my oil change over the phone and my check engine light came on too. I was shown where to check what maintenance is required and it was just t I set up my oil change over the phone and my check engine light came on too. I was shown where to check what maintenance is required and it was just that I needed an oil change. The service department is always helpful and friendly. More
Great experience! Keith did a great job... thanks for the quick turn around and attention to detail in meeting my needs to make the deal work out. Happy holidays! Keith did a great job... thanks for the quick turn around and attention to detail in meeting my needs to make the deal work out. Happy holidays! More
Great MX-5 buying experience. I had the pleasure of working with a relatively new sales person named Michael Mains. I was standing in the showroom for about 25 minutes (my only com I had the pleasure of working with a relatively new sales person named Michael Mains. I was standing in the showroom for about 25 minutes (my only complaint) with many JS folks walking by and Michael stopped to ask if I needed help with anything on his first pass by me. He was very professional in making sure I was both comfortable and had the information I wanted/needed to proceed. We did the test drive and when we got back I was ready to buy the car. Again, Michael's attitude and professionalism had everything to do with me wanting to buy this car from him. Note: I drove down from Dayton to look at a specific car on your lot. Should I need assistance with another car purchase (we now own 2 Mazda's) I will call Michael first. Not sure if you have talked to him much, but he has a broad range of knowledge due to his past experiences. He made me feel very at ease. It was a great experience purchasing my mid life crisis fun mobile from him. Thanks. Lou More
Excellent service Service advisers are knowledgeable and courteous, and answer any questions. The service itself was fast. I plan to continue having my car serviced at Service advisers are knowledgeable and courteous, and answer any questions. The service itself was fast. I plan to continue having my car serviced at Sweeney. More
Love My Miata My Miata's millage was 29,900 in for the 30 K service but was entered as 39,900 on service documents. That made the windshield sticker for the next s My Miata's millage was 29,900 in for the 30 K service but was entered as 39,900 on service documents. That made the windshield sticker for the next service wildly incorrect. Other than that, I and my Miata were well cared for. More
Very professional dealership... they are my dealer. Sweeney Mazda is definitely my dealer of choice. We have purchased 2 cars from them and are planning a third sometime next year. They have always tr Sweeney Mazda is definitely my dealer of choice. We have purchased 2 cars from them and are planning a third sometime next year. They have always treated us well and are very friendly to deal with. More
Very efficient We were helped immediately and they completed the 3 tasks that were to be performed in a timely manner. All questions that we had were addressed and d We were helped immediately and they completed the 3 tasks that were to be performed in a timely manner. All questions that we had were addressed and documented. All employees behind the service desk were polite. More
Great Deal for Both Parties I submitted a request via internet. Keith Jenkins called within 5 minutes of hitting submit and we set an appointment to discuss my options. Keith is I submitted a request via internet. Keith Jenkins called within 5 minutes of hitting submit and we set an appointment to discuss my options. Keith is knowledgable in regards to his products and was great to work with. After some back and forth we came to deal that worked well for both parties. I'd happily recommend Keith when you're in the market for a new car. More
Excellent! Very courteous and thorough. Timely and friendly. Liked the car wash also. Great job Adam on your customer service skills and friendliness. I will Very courteous and thorough. Timely and friendly. Liked the car wash also. Great job Adam on your customer service skills and friendliness. I will be back to get my next Mazda in a year or two! More