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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.4
744 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 744 reviews

July 26, 2017

Deceitful liars I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added More

by Kathy
Price
Recommend Dealer
No
Employees Worked With
Royan Morris, Keith Jenkins
Aug 10, 2017 -

Jake Sweeney Mazda Tri-County responded

We solved this problem same day as her review. We got her the title and told her that we made that call in error. We apologized for our mistake. She did not owe us $500. It was a Loyalty document.

July 19, 2017

Easy and enjoyable purchase Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. More

by mazdacx5
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard "Coach B" Caldwell
Jul 24, 2017 -

Jake Sweeney Mazda Tri-County responded

Thank you for the review. Our goal at Jake Sweeney Mazda is to make sure our customers feel right at home from the moment you walked in the door. We strive to make sure that the buying process is very easy. All of us are proud to hear that Raymond was able to get you into a great car with a great deal. Thank you for your business and have a great day!

July 16, 2017

Thank you!! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! More

by Andreariley66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard "Coach B" Caldwell
Jul 17, 2017 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Mazda would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive feedback online. We look to working with you in the future. Enjoy your new vehicle. On behalf of Coach B and the entire Jake Sweeney Automotive staff, thanks again and have a great day!

July 01, 2017

Great service, very nice people! Bernard, or Coach B, greeted us right away and he couldn't have been more helpful or nice. He made our car buying experience pleasant and truly worked More

by Cwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard "Coach B" Caldwell
Jul 05, 2017 -

Jake Sweeney Mazda Tri-County responded

Thank you for the review. Our goal at Jake Sweeney Mazda is to make our customers feel right at home from the moment you walked in the door. We strive to make sure that the buying process is very easy. All of us are proud to hear that Bernard (Coach B) was able to get you into a great car with a great deal. Thank you for your business and have a great day!

June 05, 2017

Excellent Service I absolutely LOVE my new car!! Jake Sweeney Mazda provided amazing customer service and made me feel very comfortable with my decision. The transition More

by Latrice W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard "Coach B" Caldwell
Jun 07, 2017 -

Jake Sweeney Mazda Tri-County responded

Thank you for the review. We know the car buying experience can be stressful. That's why it is our goal to make sure we walk our customers through every step of the process so they can feel comfortable with it. We're pleased to hear that that Bernard (Coach B) was able to inform you in detail through every step of the process as well as giving you outstanding customer service. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

May 09, 2017

Excellent Sales Doug and Raymond Richard, our sales consultant, helped us get in to the exact vehicles we were looking for. We're a local business trying to find two More

by cb39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cathey, Greg Sweeney, Doug Kursynski, Raymond Richard
May 10, 2017 -

Jake Sweeney Mazda Tri-County responded

All of us at Jake Sweeney Mazda would like to thank you for your review and the very kind words. Our goal is to make sure every customer feels more like they're apart of our family rather than just a customer. Doug, Raymond, and all of us are happy to hear you had such a great experience and that they were able find you the exact car you were looking for, for a great price. Thank you for your business and welcome to the Jake Sweeney family! Have a great day!

May 01, 2017

Great buying experience Had a great experience buying our new CX-5 from Duke. He did a great job of working with us and within the budget we had. He is a very respectful sa More

by sregan1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Hilsercop
May 03, 2017 -

Jake Sweeney Mazda Tri-County responded

We are grateful for your business and the information you provide about your customer experience.Duke is a valued member of our Jake Sweeney Mazda Team. Our entire Mazda team looks forward to working with you in the future. On behalf of our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

April 29, 2017

Courteous Service The team was polite and courteous. They helo me achieve a higher goal, car purchased.I would refer someone to buy a vehicle. Great service. More

by Toyota smiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Keesling and Darrin Aden
May 01, 2017 -

Jake Sweeney Mazda Tri-County responded

Dear Toyota Smiles, We are grateful for your review, however you have accidentally posted it to our Jake Sweeney Mazda page. If you could please repost it to the Jake Sweeney Used Car Superstar Store DealerRater page, that would be great. Regardless, on behalf of Jamie, Darrin, and entire staff at Jake Sweeney, we would like to take this time to say thank you for you business and the review. Have a great day.

April 28, 2017

Excellent Communication Keith Jenkins was the gentleman who followed up with my online request. Keith was professional and personable- a great combination that exceeds the st More

by Lori222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Heitz, Keith Jenkins
May 03, 2017 -

Jake Sweeney Mazda Tri-County responded

Dear Lori222, Thank you for taking the time to share your experience. We appericate your business and we look forward to working with you in the future. On behalf Keith, Tony, and our entire staff Jake Sweeney Mazda, thanks again, enjoy your new Mazda and have a great day!

April 20, 2017

Best Experience Ever - Would Recommend 10/10 Raymond immediately made us feel at home and put forth his full attention and effort to find exactly the car we were looking for - at the price we cou More

by starry97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Richard
Apr 21, 2017 -

Jake Sweeney Mazda Tri-County responded

Thank you for the review. Our goal at Jake Sweeney Mazda is to make our customers feel right at home from the moment you walked in the door. We strive to make sure that the buying process is very easy. All of us are proud to hear that Raymond was able to get you into a great car with a great deal. Thank you for your business and have a great day!

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