
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Pleasant Experience Purchasing a New CX-5 We had the pleasure of meeting Keith Jenkins while looking at new vehicles. He was very pleasant and knowledgeable in explaining the different featur We had the pleasure of meeting Keith Jenkins while looking at new vehicles. He was very pleasant and knowledgeable in explaining the different features on the CX-5. We never felt pressured to make a purchase and enjoyed our time there. We were so pleased with our entire experience that we returned later that afternoon with our daughter and she also purchased a new CX-5 with Keith. I would definitely recommend Keith if you are looking to buy a new vehicle. He is an asset to Jake Sweeney's team. More
Auto purchase Mr. Jenkins personified a perfect example of excellent customer service skills and professionalism. He was very knowledgeable of the questions that we Mr. Jenkins personified a perfect example of excellent customer service skills and professionalism. He was very knowledgeable of the questions that were presented to him in reference to the vehicle. During the finance process he kept me updated with each step and made sure that I was comfortable and attended to while I was there. He is a true asset to Jake Sweeney. Kudos to Mr. Jenkins. I will recommend him highly as a contact person for an auto purchase from Jake Sweeney! More
Deceitful liars I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added in an extra $500 fee, but told me it was "Mazda Loyalty Discount" which brought the price down from xxx to xxx. Ok great. I gave my check for the balance due, and was on my way. 1 week before my temporary tags are about to expire, I get a call from Keith that says that I need to bring him the "$500 that we agreed upon" so they can START processing my title. When I looked back at the invoice, and discovered that what he called the "mazda loyalty discount" was actually a random added $500 fee for NOTHING, literally NOTHING. I don't even know what else to say. This place and the people who work here are pathetic. More
Easy and enjoyable purchase Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. His pressure-free approach was refreshing and I would definitely recommend you seek him should you be looking for a new Mazda! More
Thank you!! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! More
Great service, very nice people! Bernard, or Coach B, greeted us right away and he couldn't have been more helpful or nice. He made our car buying experience pleasant and truly worked Bernard, or Coach B, greeted us right away and he couldn't have been more helpful or nice. He made our car buying experience pleasant and truly worked with us to get a great price. We are very grateful for Bernard and the Jake Sweeney team. More
Excellent Service I absolutely LOVE my new car!! Jake Sweeney Mazda provided amazing customer service and made me feel very comfortable with my decision. The transition I absolutely LOVE my new car!! Jake Sweeney Mazda provided amazing customer service and made me feel very comfortable with my decision. The transition from choosing the car, financing, and ultimately buying it was extremely smooth! Bernard "Coach B" Caldwell assisted me every step of the way...He was very professional and friendly! I would highly recommend this dealership. I look forward to continuing my business and purchasing future cars with them. More
Excellent Sales Doug and Raymond Richard, our sales consultant, helped us get in to the exact vehicles we were looking for. We're a local business trying to find two Doug and Raymond Richard, our sales consultant, helped us get in to the exact vehicles we were looking for. We're a local business trying to find two 3-row SUVs for company work. It took a while to settle on what we needed and Raymond was nothing but helpful and understanding. Never did I feel like he thought I was wasting his time like some other dealerships (Kings). They had exactly what we were looking for and worked with us to get it in our budget. We couldn't be happier to have exactly what we were looking for and to have such an excellent company like Jake Sweeney in the area. More
Great buying experience Had a great experience buying our new CX-5 from Duke. He did a great job of working with us and within the budget we had. He is a very respectful sa Had a great experience buying our new CX-5 from Duke. He did a great job of working with us and within the budget we had. He is a very respectful salesman who was not very pushy. Also there financing dept and management team did a great job getting us approved being as we did not have great credit and we got an awesome rate and they came in under where we wanted to be More
Courteous Service The team was polite and courteous. They helo me achieve a higher goal, car purchased.I would refer someone to buy a vehicle. Great service. The team was polite and courteous. They helo me achieve a higher goal, car purchased.I would refer someone to buy a vehicle. Great service. More