
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Deceitful liars I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added in an extra $500 fee, but told me it was "Mazda Loyalty Discount" which brought the price down from xxx to xxx. Ok great. I gave my check for the balance due, and was on my way. 1 week before my temporary tags are about to expire, I get a call from Keith that says that I need to bring him the "$500 that we agreed upon" so they can START processing my title. When I looked back at the invoice, and discovered that what he called the "mazda loyalty discount" was actually a random added $500 fee for NOTHING, literally NOTHING. I don't even know what else to say. This place and the people who work here are pathetic. More
Easy and enjoyable purchase Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. His pressure-free approach was refreshing and I would definitely recommend you seek him should you be looking for a new Mazda! More
Thank you!! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! More
Great service, very nice people! Bernard, or Coach B, greeted us right away and he couldn't have been more helpful or nice. He made our car buying experience pleasant and truly worked Bernard, or Coach B, greeted us right away and he couldn't have been more helpful or nice. He made our car buying experience pleasant and truly worked with us to get a great price. We are very grateful for Bernard and the Jake Sweeney team. More
Excellent Service I absolutely LOVE my new car!! Jake Sweeney Mazda provided amazing customer service and made me feel very comfortable with my decision. The transition I absolutely LOVE my new car!! Jake Sweeney Mazda provided amazing customer service and made me feel very comfortable with my decision. The transition from choosing the car, financing, and ultimately buying it was extremely smooth! Bernard "Coach B" Caldwell assisted me every step of the way...He was very professional and friendly! I would highly recommend this dealership. I look forward to continuing my business and purchasing future cars with them. More
Excellent Sales Doug and Raymond Richard, our sales consultant, helped us get in to the exact vehicles we were looking for. We're a local business trying to find two Doug and Raymond Richard, our sales consultant, helped us get in to the exact vehicles we were looking for. We're a local business trying to find two 3-row SUVs for company work. It took a while to settle on what we needed and Raymond was nothing but helpful and understanding. Never did I feel like he thought I was wasting his time like some other dealerships (Kings). They had exactly what we were looking for and worked with us to get it in our budget. We couldn't be happier to have exactly what we were looking for and to have such an excellent company like Jake Sweeney in the area. More
Great buying experience Had a great experience buying our new CX-5 from Duke. He did a great job of working with us and within the budget we had. He is a very respectful sa Had a great experience buying our new CX-5 from Duke. He did a great job of working with us and within the budget we had. He is a very respectful salesman who was not very pushy. Also there financing dept and management team did a great job getting us approved being as we did not have great credit and we got an awesome rate and they came in under where we wanted to be More
Courteous Service The team was polite and courteous. They helo me achieve a higher goal, car purchased.I would refer someone to buy a vehicle. Great service. The team was polite and courteous. They helo me achieve a higher goal, car purchased.I would refer someone to buy a vehicle. Great service. More
Excellent Communication Keith Jenkins was the gentleman who followed up with my online request. Keith was professional and personable- a great combination that exceeds the st Keith Jenkins was the gentleman who followed up with my online request. Keith was professional and personable- a great combination that exceeds the stereotypical "used car salesman" personna where pressure to make a purchase decision is the #1 priority. Keith followed up with me as I requested and it was just the right amount of communication. There was no pressure. He served as a guide thru the process and helped me get a better rate and bang for my buck than what I had already been prequalified for. Totally diggin' my "new" used car! And Tony was real fun to work with as I signed all the papers! More
Best Experience Ever - Would Recommend 10/10 Raymond immediately made us feel at home and put forth his full attention and effort to find exactly the car we were looking for - at the price we cou Raymond immediately made us feel at home and put forth his full attention and effort to find exactly the car we were looking for - at the price we could afford. We went yesterday and were so impressed by him that we came back today - and sealed the deal! I kept his number and will recommend him to anyone looking for a car! Thank you so much for the fantastic service!! We'll probably see you all in a few years when my car is the one needing replaced instead of his :) More