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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.5
746 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 746 reviews

December 03, 2016

Was not considerate of customers time Bought a new car there but they couldn't find the second key. JC said he had scheduled an appointment with the service department to get key since it More

by New car every year guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Cole
November 25, 2016

Greg Fails -- best car buying experience we've ever had I bought my first new car 27 years ago. Since then, I've bought several others and had mostly annoying experiences with dealerships trying to sneak th More

by dpurcell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fails
Nov 28, 2016 -

Jake Sweeney Mazda Tri-County responded

On behalf of Greg and the entire Jake Sweeney Mazda, we would like to thank both you or your repeat business and this awesome review of our store. Greg is a great guy and a valued member of our the Jake Sweeney Automotive Group. It is our goal to make our customers happy at each and every point during the sales process. We look forward to seeing you guys again. Have a happy holiday season and thanks again!

November 24, 2016

Overall fantastic experience! I had a very positive experience. The staff was friendly and helpful throughout the process. I highly recommend working with Raymond, who was very fri More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Heitz, Raymond Richard
Nov 25, 2016 -

Jake Sweeney Mazda Tri-County responded

Austin, Jake Sweeney Mazda would like to thank both you or your business and this review of our store. It is our goal to make our customers happy at each and every point during the sales process. On behalf of Raymond, Tony, and the entire Jake Sweeney Mazda, thank you and have a great day!

November 22, 2016

Perfect Experience Greg was awesome to work with and made the process both fun and easy. We were in and out in under an hour! We will definitely be going back for an fut More

by ACaudill13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fails
Nov 22, 2016 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Mazda would like to thank both you or your business and this awesome review of our store. It is our goal to make our customers happy at each and every point during the sales process. On behalf of Greg and the entire Jake Sweeney Mazda, thank you and have a great day!

October 31, 2016

Great Deal Chet was extremely helpful and informative not to mention he got us a great deal. The no hassle experience made it a pleasure to work with him. He qu More

by edpaffsr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Navey
Nov 07, 2016 -

Jake Sweeney Mazda Tri-County responded

It's awesome to hear first hand from customers about their commitment to excellence. We at Jake Sweeney Mazda appreciate this awesome review as well as your business. On behalf of Chet and our entire Mazda staff, thanks and have a great day!

October 31, 2016

Fantastic Experience Chet answered all of my questions, he was very patient and even helped me to apply for the car insurance. I enjoyed the experience and I truly recomme More

by vgr25049
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Navey
Nov 07, 2016 -

Jake Sweeney Mazda Tri-County responded

On behalf of Chet and the entire Jake Sweeney Mazda Sales and Service Staff, thank you. It's awesome to hear first hand from customers about their commitment to excellence. We at Jake Sweeney Mazda appreciate this awesome review as well as your business. Thanks and have a great day!

September 26, 2016

Great Experience Gave me more than expected on my trade in and did not pressure me into buying. Made the buying process very easy. Would highly recommend Chet. More

by Arborgerding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Navey
Sep 30, 2016 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Chrysler Mazda would like to thank both you or your business and this awesome review of our store. It is our goal to make our customers happy at each and every point during the sales process. On behalf of Chet and the entire Jake Sweeney Mazda, thank you and have a nice day.!

Sep 30, 2016 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Chrysler Mazda would like to thank both you or your business and this awesome review of our store. It is our goal to make our customers happy at each and every point during the sales process. On behalf of Chet and the entire Jake Sweeney Mazda, thank you and have a great day!

September 25, 2016

Great experience, highly recommend! I rarely write a review, but this was a very enjoyable experience, thanks to Mr. Greg Fails and the rest of the staff that I met at Jake Sweeney Mazda More

by columb16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fails
Sep 26, 2016 -

Jake Sweeney Mazda Tri-County responded

Thanks for the awesome review of Mazda store. It's great to hear first hand from you, the customer, about their commitment to customer satisfaction. We really appreciate your business and look forward to seeing you in the future. Enjoy your new Mazda. Have a great day!

September 19, 2016

Excellent Service Jeff is always very personable and he takes good care of me. The place is very clean, the services is done in a timely manner. More importantly is is More

by Laurieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ottopal, Jeff Ames
Sep 20, 2016 -

Jake Sweeney Mazda Tri-County responded

Jeff and Dave are both outstanding members of our Mazda Service staff. It's awesome to hear first hand from customers about their commitment to excellence. We at Jake Sweeney Mazda appreciate this awesome review as well as your business. Thanks and have a great day!

September 02, 2016

Excellent Service-Everytime Kudos to Jeff Ames for always taking care of me when I bring my vehicle in for service. He always goes above and beyond to make sure I am taken care More

by chertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ottopal, Jeff Ames
Sep 02, 2016 -

Jake Sweeney Mazda Tri-County responded

Thanks for the awesome review of service department. Both Jeff and Dave are outstanding members of our service team and it's great to hear first hand from you, the customer, about their commitment to customer satisfaction. We really appreciate your business and look forward to seeing you in the future. Enjoy your new vehicle. Have a great day!

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