
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Fair, fast and easy buying experience I went to test drive a used Mazda 6. I was traveling from the Louisville area and did not have a lot of time available. I arrived shortly after no I went to test drive a used Mazda 6. I was traveling from the Louisville area and did not have a lot of time available. I arrived shortly after noon and met Greg Fails (whom I had spoken with and exchanged emails a few times). Greg quickly had me test driving the used Mazda 6. After the test drive he suggested I consider a new car as it was not much more money. I was doubtful that was true but he quickly told me the difference without a drawn out negotiation. He was right, it wasn't much more money. I was not planning to trade my car but we quickly got into that process. This was the lengthiest part of the transaction. I'm never a fan of trading (although I've traded a few cars before). We did arrive at an agreed trade value. I started cleaning my car out for the trade, they assembled all the paper-work and prepped my car. Bottom line I was out the door by 2:40 PM, an impressive feat to me. Greg was pleasant and fair and engaged in no shenanigans. I would recommend him and would purchase again from him. My only negative comment about the buying experience is the dealerships inclusion of a paint and interior protection package (essentially an additional warranty). It is not cheap nor is it something I wanted. It wreaks of the old days when dealers sold undercoating to bolster profit margins and is a modern approach with the same intent. I don't understand why this dealership engages in this type of business practice as it marred an otherwise excellent experience. I don't want any reader of this review to let my single negative comment leave a bad impression of the dealership but I did believe it worth mentioning. Again, I had a very good experience at Jake Sweeney Mazda and would consider buying from them again. It's also worth mentioning that purchasing from them saved me money over what I could find available at the Louisville area Mazda dealers and was well worth my trip to Cincinnati. More
Down to earth and transparent Jeff is one of the main reasons I continue to bring my car to this location. Each time I am there, I'm greeted with a smile and some sort of complimen Jeff is one of the main reasons I continue to bring my car to this location. Each time I am there, I'm greeted with a smile and some sort of compliment. His sense of humor and transparency makes him a great service member. I also love this location because it's always clean, and neat. More
Extremely considerate of my interests Greg Fails was exactly the kind of sales person I was looking for - low-key, attentive, and willing to go the extra mile. He came in on his day off to Greg Fails was exactly the kind of sales person I was looking for - low-key, attentive, and willing to go the extra mile. He came in on his day off to accommodate my schedule and when I wasn't completely satisfied with the car I was there to buy was not pushy about my taking it. He took the time to find a car I was happy with and I left very pleased I made the almost two hour trip. He, Doug Kursynski and the finance officer made purchasing a car nearly painless - which from my experience is saying a lot! More
Best experience I have had buying a new car Friendly, relaxed, thorough. Great team, covered all the bases and were very easy to work with. I left very satisfied with a new car a good trade-in Friendly, relaxed, thorough. Great team, covered all the bases and were very easy to work with. I left very satisfied with a new car a good trade-in offer and a bottom line price that was unbeatable. I will come back to Sweeney Mazda first for my next purchase whether new or used. More
Personal and Professional Service Coach B responded promptly to our inquiry and was ready we we arrived at the dealership. He answered all of our questions and made our experience very Coach B responded promptly to our inquiry and was ready we we arrived at the dealership. He answered all of our questions and made our experience very personal, but remained professional. Coach B is very knowledgeable regarding not only the vehicles he was selling but the features, warranties, financing etc. We would recommend Coach B to friends & family alike at any time! More
No xxxxxxxx and solid customer service In our email queries to dealerships Greg was the first to respond. He offered the best deal and worked hard to ensure we got the car we wanted. I felt In our email queries to dealerships Greg was the first to respond. He offered the best deal and worked hard to ensure we got the car we wanted. I felt that he was very straight forward and honest (which is refreshing in a car salesman). It was an overall great experience that was helped by the fact that he offered a deal that other dealerships would not touch. I think Kings Mazda said, "good luck with that". I would work with Greg again for sure. More
Awesome experience I am a first time car buyer and wanted to make sure that I was getting the best possible deal and not swindled. Keith made my experience amazing! Grea I am a first time car buyer and wanted to make sure that I was getting the best possible deal and not swindled. Keith made my experience amazing! Great person to work with made my experience fun. I would definitely recommend him! More
Coach B is the best! I've purchased many cars over the years. This purchase was by far the quickest and it was Coach B who made the experience a pleasant and easy one. I t I've purchased many cars over the years. This purchase was by far the quickest and it was Coach B who made the experience a pleasant and easy one. I told him what I wanted and he was able to make it happen without me having to do alot of research and leg work. Time efficiency and professionalism are pluses for me.Coach B is hands down the best at what he does and I know exactly who to go to for my next car purchase! More
Great experience , worked well with us to meet our needs on trade in and price. Great experience with salesperson Greg Fails. Would highly recommend to friends and f , worked well with us to meet our needs on trade in and price. Great experience with salesperson Greg Fails. Would highly recommend to friends and family. More
Excellent Quick and easy purchase. Very professional staff and everyone was easy to deal with. Bernard made my buying experience fun. I will recommend Jake Swee Quick and easy purchase. Very professional staff and everyone was easy to deal with. Bernard made my buying experience fun. I will recommend Jake Sweeney to my family and friends. More