Jake Sweeney Mazda Tri-County

Just another sale. Communication getting our new car was terrible, and arrived damaged. Management only agreed to fix the car with no apologies and little compensation. Communication getting our new car was terrible, and arrived damaged. Management only agreed to fix the car with no apologies and little compensation. We will never return to Jake Sweeney Mazda. More

Mutual Winning From my first visit to this dealership for a test drive just after New Years' Day, I was impressed with the sales staff. The time and attention afford From my first visit to this dealership for a test drive just after New Years' Day, I was impressed with the sales staff. The time and attention afforded me by Raymond Richard throughout my test drive (2016 CX-3) not only allowed me to begin what would be a 2+ month journey to selecting my next car, but invested in me as a person which revealed that we're part of the same church community! His humility & respect of my stated intent to pause my car search momentarily, built my trust and gained my business in the long run. Therefore, once my 2000 Nissan Sentra was ready to retire, the choice of where to begin/resume my search was simple. Dropping in unannounced, I was further pleased to see comraderie play out before my eyes when Raymond, who was already occupied with other customers, greeted me with gratitude for the opportunity to serve me, but whom joyfully introduced me to his colleague, fellow salesman Tyler Dayton when it became apparent that he'd be tied up for awhile. Tyler wasted no time getting acquainted with the factors I was looking for and, I believe, saved me time in the long run by suggesting that I begin by test driving 2 mazdas- one that I thought of as a dream car (the CX-5, which by and large, did not disappoint!) and the other which would ultimately become my new car despite not previously having been on my radar (a 2016 Mazda6 iSport), prior to trying the other used vehicles I'd originally planned to consider! Before I knew it, I had first hand experience supporting my interest in pursuing a deal on a car that had quickly risen to the top of my list. Throughout negotiation I felt heard, respected, advocated for, and-ultimately- supported when Tyler was able to secure a deal wherein both I and the dealership both won! I got a great deal on a oh-so-slightly used certified pre-owned car with so many of the bells and whistles I'd have wanted on my next car if I'd dared to dream I could-[they even added heated seats!]- and they got to earn my originally non-committal, "I'm on my first day out and don't feel desperate to make a deal by any stretch of imagination yet" business! Tyler coordinated the details of my purchase and pickup skillfully to eliminate any unnecessary or inconvenient delays, such that when I came in to complete the purchase and pick up my new vehicle, the financial portion was virtually painless! Ryan Meinart- the finance/business manager I worked with- was refreshingly informative without venturing into any measure of sleazy or sneaky sales tactics, but instead, respectfully explaining my options at every turn and advocating for my priorities right alongside me! All in all, I can say my experience has been a literal God-send! I prayed for God to facilitate an ideal scenario from beginning to end, and am utterly thrilled with the outcome! Thanks for introducing me to my new car, and bringing me into the Jake Sweeney (Mazda) family for years to come! More

Great experience I contacted Greg at Jake Sweeney Mazda to get some info about new and used Mazda3's. At the time I was off my feet after foot surgery. Greg was nothin I contacted Greg at Jake Sweeney Mazda to get some info about new and used Mazda3's. At the time I was off my feet after foot surgery. Greg was nothing less than 100% attentive, giving me all and any details I needed. In the end I was lucky to find a great Used deal, but I would thoroughly recommend working with Greg Fails if you are looking for a Mazda. More

Went in for an oil change got a car change My wife and I took our 2013 Mazda 5 to Jake Sweeney's for an oil change. While waiting for the service, Matt showed us a 2016 Mazda 3 and explained t My wife and I took our 2013 Mazda 5 to Jake Sweeney's for an oil change. While waiting for the service, Matt showed us a 2016 Mazda 3 and explained the vehicle swap program which allowed us to trade our 5 in for the 3 and have a monthly payment less than the Mazda 5. More

Fun, Friendly, & Knowledgeable I love taking my Mazda to Jake Sweeney Mazda for service. They treat me like I'm important, and they work hard to find and fix any problems you bring I love taking my Mazda to Jake Sweeney Mazda for service. They treat me like I'm important, and they work hard to find and fix any problems you bring in. Even if you're not even sure what the problem is. And routine maintenance is fast and efficient. Oh, and the best thing about appointments is scheduling them online. More

Excellent Customer Service We had gone to Jake Sweeney, looking for one specific used car that they had in their online inventory and I had spoken with Matt Smith over the phone We had gone to Jake Sweeney, looking for one specific used car that they had in their online inventory and I had spoken with Matt Smith over the phone. When we arrived he had everything ready and waiting. We test drove the Mazda 5 and realized it was just what we wanted. After that he and the finance team (Ryan) hooked us up with a deal that worked for us and it was painless and hassle free. It was easy and we love the car. Matt and Ryan were even smiling and personable in the face of my husband's unique sense of humor. Couldn't ask for more! Thank you SO much!! More

Great Service by Service Advisor - Jeff Ames I have had my Mazda for two and one half years. This is the first car I have purchased from Jake Sweeney and I am happy with the car but I am extreme I have had my Mazda for two and one half years. This is the first car I have purchased from Jake Sweeney and I am happy with the car but I am extremely happy with the service. I always bring my CX-9 to Jake Sweeney Mazda for service. My service advisor is Jeff Ames and he has always done an exceptional job of explaining what service was needed and why it is needed. I had purchased an extended warranty when I got the car which had a $100 deductible. The factory warranty was expired due to mileage on the car so the extended warranty kicked in. When Jeff talked to the company that services the extended warranty, they agreed to waive the $100 deductible fee. In addition, he provided a free Mazda CX-9 for me to use for 5 days while the repairs were being completed. (The part was on back order.) I got the car back in great shape. Jeff's action's go a long way in making me a repeat customer. More

Great customer service Keith Jenkins was absolutely amazing. He was brought in to assist me on where another salesman left off. He was very detailed and professional. Awe Keith Jenkins was absolutely amazing. He was brought in to assist me on where another salesman left off. He was very detailed and professional. Awesome More

Purchased first vehicle Matt Smith did everything in his power to get me a great car , nice price low miles couldn't be happier with my purchase . Thanks Matt Matt Smith did everything in his power to get me a great car , nice price low miles couldn't be happier with my purchase . Thanks Matt More

Great Experience Thanks to Tyler Dayton. I called him as an informed shopper with a tight schedule and he made it possible for me to get a great car with little hassl Thanks to Tyler Dayton. I called him as an informed shopper with a tight schedule and he made it possible for me to get a great car with little hassle. I drove by a number of Mazda dealerships on my hour and a half drive to the dealership because of the great customer service he provided over the phone. Tyler was exceptional from start to finish. I woke up in the morning with the intention of starting a long and arduous shopping process for a car. Because of the transparent and informed service, I had a car that evening. I can't be more pleased with the price, the attention to detail, and the quality of service. If you want to enjoy your shopping experience and get an honest, informed approach from a salesman, call Tyler Dayton. You won't be disappointed. More