
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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GREAT!!! I thought that this dealership was awesome. I felt that the sales specialist I worked was actually working with me instead of against me.I felt comfor I thought that this dealership was awesome. I felt that the sales specialist I worked was actually working with me instead of against me.I felt comfortable during my experience especially since this was my first time purchasing a car. More
Outstanding sales professional Bernard worked with us on our purchase of a Mazda 3. He demonstrated that he was a skilled listener and helped guide us to the best solution for us. Bernard worked with us on our purchase of a Mazda 3. He demonstrated that he was a skilled listener and helped guide us to the best solution for us. Strong "emotional intelligence". Trust is the most important attribute, and Bernard earned ours right away. Thank you, and all the best. More
Purchase of new Mazda CX-9 Bernard was easy to work with and we felt like we were treated fairly and with respect. Bernard and Sean Cheek were gracious in staying past closing Bernard was easy to work with and we felt like we were treated fairly and with respect. Bernard and Sean Cheek were gracious in staying past closing to finish our purchase. The process from start to finish was handled professionally by all. We began the process via the dealership's website and appreciate everyone's help. More
Best car buying experience ever I worked with Greg Fails at Jake Sweeney Mazda Tri County and he was the best. He got back to me right away and stayed on top of things and answered I worked with Greg Fails at Jake Sweeney Mazda Tri County and he was the best. He got back to me right away and stayed on top of things and answered all my questions. He was very professional and friendly and made the car buying experience a very pleasant one. More
Mazda3 experience from Jake Sweeney BUYING THIS FANTASTIC CAR FROM JAKE SWEENEY IS VERY SMOOTH. RIGHT FROM THE QUOTES AND DETAIL THEY PROVIDE,I HAVE FIXED THIS CAR WITH OUT GOING TO SHOW BUYING THIS FANTASTIC CAR FROM JAKE SWEENEY IS VERY SMOOTH. RIGHT FROM THE QUOTES AND DETAIL THEY PROVIDE,I HAVE FIXED THIS CAR WITH OUT GOING TO SHOWROOM.BERNARD HAS HELPED IN GETTING THE RIGHT COST,HATS OFF TO BERNARD AND TONY WHO HELPED ME IN GETTING THE RIGHT FINANCIALS TILL INSURANCE AND LISTENED TO ME PATIENTLY FOR EVRYTHING I ASK . More
Pleasant experience I worked with Greg Fails with Jake Sweeney Mazda. He was very knowledgeable and extremely friendly. He treated me with respect and was laid back makin I worked with Greg Fails with Jake Sweeney Mazda. He was very knowledgeable and extremely friendly. He treated me with respect and was laid back making me feel comfortable by treating me like a person instead of just focusing on making the sale. More
Great Experience I have always heard the horror stories of how long buying a new car takes and how intimidating the sales people can be. This is the complete opposite I have always heard the horror stories of how long buying a new car takes and how intimidating the sales people can be. This is the complete opposite of the experience we had at Jake Sweeney Mazda! Our salesperson Luke made use feel very comfortable, was very knowledgeable, and never put any pressure on us. The whole process was a complete breeze, and very efficient. Every staff member we came in contact with were very nice and we felt genuinely cared. I wish every one could have the amazing new car buying experience that we did. Thank you! More
My Saving Grace After having an awful experience at a competitor, Jake Sweeney Mazda was our saving grace. After internet shopping and research at three different dea After having an awful experience at a competitor, Jake Sweeney Mazda was our saving grace. After internet shopping and research at three different dealerships, we opted to go with the dealership closer to our house for our two car purchase. After three hours in the sales office and not even receiving quote, we walked out. The following morning, I received a call from Greg Fails on his day off! He asked me what he could do to help. I explained the situation from the previous dealer, told him we were looking for two new cars, that we had trade-ins and approved financing. Greg came in on his day off just to make sure we were able to get the cars we wanted that day. Greg's dedication to customer satisfaction was second to none and truly inspirational. He made sure we were well taken care of throughout the entire process. There were times I even saw him sprinting through the showroom to ensure things were getting done as speedy as possible. He was able to negotiate for us the exact value we expected for our trade-ins, lock in the financing we expected, and even beat the True Car price we had locked in for the cars we wanted. If you want a new Mazda, you can do no better than to purchase from Greg. All in all this was the most pleasant car buying experience I've ever had. I will be a Jake Sweeney fan for life, and will buy cars from Greg as long as he is in the business! More
Greg was awesome My boyfriend and I bought two new Mazda's from Greg Fails. Greg was a breath of fresh air after getting the run-around at another dealer. He was ver My boyfriend and I bought two new Mazda's from Greg Fails. Greg was a breath of fresh air after getting the run-around at another dealer. He was very efficient and conscious of our time. We each had a trade-in and he was very reasonable with offers so it was easy to close the gap quickly. We love both of the new vehicles and have nothing but great things to say about the experience. I don't think I've every bought one car so painlessly, let alone two! More
Absolutely fantastic customer service Benard helped me through the buying process, and was incredibly helpful, kind, trustworthy, and knowledgeable. I highly recommend both Benard and this Benard helped me through the buying process, and was incredibly helpful, kind, trustworthy, and knowledgeable. I highly recommend both Benard and this dealership. I am fully satisfied with not only my car, but by how I was treated and the great deal that I got on my Mazda 3! More