Let me just say working with Keith was amazing! I knew the moment I spoke with him on the phone that I was going to work with him if I could. He was so professional, really cared about what I was looking for and my concerns and just all together was a fabulous individual. He had the sale the more contact I had with him. Cannot sing his praises enough!
What almost lost the sale and what had Keith not been a delight was the finance guy. He seemed nice enough at first but that quickly changed when I rejected some of his offered.
Firstly, it wasn’t a good deal I was already paying for almost everything he had to offer and if I wasn’t I have a guy for that. I have someone for everything as far as a vehicle goes and the question of whether or not Jake Sweeney was going to be in the trust circle was still up in the air. I love my Machanic, my rim guy, my tire guy, my window guy everything and those are my relationships I and my family have built up over the years I’m not going to drop that for people I’ve just met and am testing out. Plus the contract stated that if you used other people for work on your car then they were a “spiteful ex” and he put it and it wasn’t a relationship I was willing to get into especially since long term it would have made my total paid and owed WAY HIGHER.
Another issue I had with him was he did not like I got outside consults before finalizing anything and said he didn’t like that I did that because he didn’t think the person I talked to understood how good of a deal it was. Well as I said before you’re new I don’t know you all yet and the way it was going I wasn’t sure I wanted to he seemed to think I shouldn’t be allowed to make outside calls because I rejected the offers. Well I have a right to check with anyone what I’m paying for already and what I need and don’t again you’re new to the group pending being it in so if he would have told me “No outside calls” and he clearly wanted to. I would have left and gone somewhere else because I have to double check you on what you’re telling me and then see if it’s something I’m already paying for and need which I didn’t. It was very uncomfortable and again had it not been for my experience with Keith and the fact I loved the car I would of went elsewhere.
Another thing that was very uncomfortable was when I handed him $3,000.00 he asked me how I got it”? I said what do you mean? I work. I saved.”
It was just not comfortable at all. Especially when I left and he went in where I could see him to another office and fumed to whoever that was in there because I didn’t take the extras? I assume he made some sort of a profit off of that.
It almost made me leave and I just didn’t appreciate it. Again Keith was wonderful he even followed up with me to make sure I liked my car a few days after. But if he wouldn’t have been Jake Sweeney would not have been for me.
But I LOVE my car! Thank you for that!