Jake Sweeney Mazda West

Excellent Service They're back at it again. The service at this dealership is a perfect example of what an experience at a dealership should be like. Damion is an outst They're back at it again. The service at this dealership is a perfect example of what an experience at a dealership should be like. Damion is an outstanding Service Advisor, as is Krystal; the Service manager is extremely friendly and personable. I came in to get warranty work done on my vehicle; no sooner do I get there I find a loaner vehicle ready and waiting along with the paperwork already drawn up, all I had to do was sign and go. Experiences like these make me glad that I purchased a Mazda. More

Personalized Service! Kimberly Henlein walked me through from beginning to end and finalized my new CX-5 lease!! With flexible test drive options, we put together a deal i Kimberly Henlein walked me through from beginning to end and finalized my new CX-5 lease!! With flexible test drive options, we put together a deal in a short time period. Looking forward to working with her as well as the sales and services teams in the future. More

Pleasant Steve was very easy to work with and responded promptly to questions asked. My overall experience was pleasant and I didn't feel pressured to make a Steve was very easy to work with and responded promptly to questions asked. My overall experience was pleasant and I didn't feel pressured to make a decision. More

Great stress free experience! My sales person Steve Beisel was extremely knowledgeable and helpful. He listened to my needs and provided me with several options. He made the purc My sales person Steve Beisel was extremely knowledgeable and helpful. He listened to my needs and provided me with several options. He made the purchase of my car a pleasureable experience as well as stress free. I love my new car!! More

Awesome service The Service Department is always available when I need them. They are always professional, timely, and keep a smile on their faces. I used to work at The Service Department is always available when I need them. They are always professional, timely, and keep a smile on their faces. I used to work at Northgate Ford with Steve Oelling and brought my business from there to Jake Sweeney because of the quality of work he does. More

Joe Collins This is the second car we bought from this dealership and we went through joe Collins he work very hard to get us the car we wanted and made sure we w This is the second car we bought from this dealership and we went through joe Collins he work very hard to get us the car we wanted and made sure we we're happy and our next car purchase we will go see joe More

Excellent service from the Internet Manager I followed a vehicle at the Jake Sweeney Dealerships for several months. The car started at the Florence Kia location and was relocated to the Cincinn I followed a vehicle at the Jake Sweeney Dealerships for several months. The car started at the Florence Kia location and was relocated to the Cincinnati Mazda West facility. I made an offer on the car while it was at the Kia Dealership and was turned down - made the same offer to the Mazda shop and now I am driving a new car. Jody Haskins, the Internet Manager was perfect in my purchase. He was knowledgeable, friendly, professional and treated my wife and I with the greatest respect. Don't know much about Jake Sweeney but can definitely recommend Jody if you're looking for a new ride. More

Stress-free, no pressure, honest and helpful Joe Collins was the most helpful and informative and pressureless salesman I have ever encountered..., and I have been purchasing cars since 1970 and Joe Collins was the most helpful and informative and pressureless salesman I have ever encountered..., and I have been purchasing cars since 1970 and hate every minute of it!! There were no backup calls bugging me for future appointments or pressuring me for decision now and let me rearrange my finances for myself, because that is what I wanted. I feel that I can count on his help with my purchase even in the future. More

Smaller dealership with a big heart I specifically went to Jake Sweeney Mazda West to look at a Subaru on the lot. Steve Beisel was very helpful and I drove away with said Subaru in a ti I specifically went to Jake Sweeney Mazda West to look at a Subaru on the lot. Steve Beisel was very helpful and I drove away with said Subaru in a timely manner. I bought the extended warranty and before it kicked in had a mechanical issue with the car. They took care of the problem and my car is running great! I would recommend this dealership to anyone looking for a new or use car. More

Highly recommend I worked with Bill Grace and he was great from the second I met him. Bill listened to what I was looking for in a car and was very patient as I took t I worked with Bill Grace and he was great from the second I met him. Bill listened to what I was looking for in a car and was very patient as I took time to find the car that was a great fit for me. I am so happy with my car and the wonderful customer service I received. I will definitely recommend Jake Sweeney West. More