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Jake Sweeney Mazda West

Cincinnati, OH

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139 Reviews

2301 Ferguson Rd

Cincinnati, OH

45238

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139 Reviews of Jake Sweeney Mazda West

April 05, 2019

Staff was incredibly helpful and made the process easy. I really enjoyed working with Jake Sweeney Mazda. I was not thrilled to have to buy a new (to me) car, and they made it comfortable and made the proc More

by M.W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Sweeney, Julie Maggard
Apr 12, 2019 -

Jake Sweeney Mazda West responded

We are so proud of our staff at Jake Sweeney Mazda! They are true Mazda professionals! Thanks for the 5 stars!

April 04, 2019

Thanks for doing a great job Service department was great. Jen got my vehicle in same day, set me up in a loaner, kept me informed, and my vehicle was ready the same day that the More

by TB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Capps, Malachia Harper, TJ Davis
Apr 05, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to share your experience with us! Also, thank you for the suggestion I will forward this on.

April 02, 2019

Fast and Easy Walked in Talked to Julie for a few she ask me what I was looking for I told her I have No Idea other than nothing small she Nailed it the first try I More

by BACREB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Maggard
Apr 02, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us! Thank you for taking the time to share and congrats on your new car!

April 02, 2019

Great service and parts experience. The parts department is awesome! Thank you for all your help! They got the parts I needed very quickly and at a fair price ! Great job ! More

by mschnedl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Capps, Malachia Harper, TJ Davis
Apr 03, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to leave such a great review!

April 01, 2019

Service Great Service. Jenn and her team do a great job. Always friendly and helpful. We have always had great customer service. Thank you for everything More

by JOHN.OWENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn
Apr 02, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to share your experience and thank you for trusting us with servicing your vehicle!

March 29, 2019

Quick easy. Scheduled on line (easy). Jake Sweeney Mazda West is a very pleasant place and the mechanics know their job. Love the free (fresh) coffee. All staff are friendly and helpful. More

by CFD978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
Apr 01, 2019 -

Jake Sweeney Mazda West responded

Hello, Such a wonderful review! Thank you for taking the time to share!

March 28, 2019

Red bird rescue Brought car in for engine noise Found to be water pump going out Not easy task on the Miata The work was completed in stonefly efficient manner T More

by dwa6142678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
Mar 29, 2019 -

Jake Sweeney Mazda West responded

Hello, We really appreciate you taking the time to share your experience! Thank you for trusting us to service your vehicle!

March 22, 2019

TJ, Brittney &Jen provided excellent customer &repair servic TJ greeted me as walked in. He was prepared for my arrival. Jen educated me on a few things that will help monitor other issues with my vehicle. Britt More

by cruse.ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney, Jenn Capps, TJ Davis
Mar 25, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to leave such a great review!

March 15, 2019

Great Job Salesmen Tyrone Nelson and Donte Lyles were amazing. My 8 hr wait was the issue because the guy in the office is working alone so it takes longer. But More

by MSNELSON1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrome Nelson, William Lyles
Mar 18, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for your patience and understanding. We really appreciate you taking the time to leave such a great review!

March 14, 2019

They were cooperative when we asked to move back our appoint Work timely completed and done correctly. We called a couple hrs prior to our appointment and asked if we could move our appt back 1 hr. Yes we could! More

by danjowarnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
Mar 14, 2019 -

Jake Sweeney Mazda West responded

Hello, We really appreciate you taking the time to leave such a great review! Thank you for trusting us with servicing your vehicle!

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