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Jake Sweeney Mazda West

Cincinnati, OH

3.6
144 Reviews

2301 Ferguson Rd

Cincinnati, OH

45238

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144 Reviews of Jake Sweeney Mazda West

May 15, 2019

Gets the job done!!! William was very helpful all of the staff was very nice and courteous and they work real hard on customer satisfaction and the process was quick and e More

by maximillion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lyles
May 15, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us! Thank you for sharing!

May 11, 2019

Awesome salesman above and beyond Mr Lyle's is who makes the dealership. He is very patient,and very informative. He eased my mind off all worries and made me feel very comfortable in More

by Patricee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lyles
May 13, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us, thank you so much for taking the time to share!

May 09, 2019

Excellent service and customer service Whenever I had service completed on my Honda the service staff was always friendly, professional, and expedient. I have no problem recommending the se More

by joepoy1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Davis
May 10, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had great experience with us! Thank you for taking the time to share!

May 06, 2019

Very best car buying experience I ever had The dealership was very nice and professional I hadn’t planned to buy a car that day but I got the car I liked I’m a customer for life More

by JJAM144546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wagstaff, William Lyles
May 06, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us! Thank you for taking the time to share!

April 09, 2019

Miscommunication I don't know if dealer understands what I say on the written notes since it's only one communication between Dealer and Deaf customer. I asked them i More

by jstanfordiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim McClure
Apr 23, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for sharing your experience with us, I have forwarded this to management and they will look into this. We really appreciate you bringing this our attention so we may have the chance to better ourselves.

April 05, 2019

Staff was incredibly helpful and made the process easy. I really enjoyed working with Jake Sweeney Mazda. I was not thrilled to have to buy a new (to me) car, and they made it comfortable and made the proc More

by M.W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Sweeney, Julie Maggard
Apr 12, 2019 -

Jake Sweeney Mazda West responded

We are so proud of our staff at Jake Sweeney Mazda! They are true Mazda professionals! Thanks for the 5 stars!

April 04, 2019

Thanks for doing a great job Service department was great. Jen got my vehicle in same day, set me up in a loaner, kept me informed, and my vehicle was ready the same day that the More

by TB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenn Capps, Malachia Harper, TJ Davis
Apr 05, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to share your experience with us! Also, thank you for the suggestion I will forward this on.

April 02, 2019

Great service and parts experience. The parts department is awesome! Thank you for all your help! They got the parts I needed very quickly and at a fair price ! Great job ! More

by mschnedl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Capps, Malachia Harper, TJ Davis
Apr 03, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to leave such a great review!

April 02, 2019

Fast and Easy Walked in Talked to Julie for a few she ask me what I was looking for I told her I have No Idea other than nothing small she Nailed it the first try I More

by BACREB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Maggard
Apr 02, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us! Thank you for taking the time to share and congrats on your new car!

April 01, 2019

Service Great Service. Jenn and her team do a great job. Always friendly and helpful. We have always had great customer service. Thank you for everything More

by JOHN.OWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
Apr 02, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to share your experience and thank you for trusting us with servicing your vehicle!

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