Jake Sweeney Mazda West
Cincinnati, OH
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144 Reviews of Jake Sweeney Mazda West
Gets the job done!!! William was very helpful all of the staff was very nice and courteous and they work real hard on customer satisfaction and the process was quick and e William was very helpful all of the staff was very nice and courteous and they work real hard on customer satisfaction and the process was quick and easy More
Awesome salesman above and beyond Mr Lyle's is who makes the dealership. He is very patient,and very informative. He eased my mind off all worries and made me feel very comfortable in Mr Lyle's is who makes the dealership. He is very patient,and very informative. He eased my mind off all worries and made me feel very comfortable in buying a car. He is a great salesman. I'm glad I had the pleasure to have him as my salesman. He's a great salesman. Yes I would recommend him to anyone I know who is looking to purchase a vehicle. Thanks for you hard work and dedication. You rock. More
Excellent service and customer service Whenever I had service completed on my Honda the service staff was always friendly, professional, and expedient. I have no problem recommending the se Whenever I had service completed on my Honda the service staff was always friendly, professional, and expedient. I have no problem recommending the service department. More
Very best car buying experience I ever had The dealership was very nice and professional I hadn’t planned to buy a car that day but I got the car I liked I’m a customer for life The dealership was very nice and professional I hadn’t planned to buy a car that day but I got the car I liked I’m a customer for life More
Miscommunication I don't know if dealer understands what I say on the written notes since it's only one communication between Dealer and Deaf customer. I asked them i I don't know if dealer understands what I say on the written notes since it's only one communication between Dealer and Deaf customer. I asked them if they can request an interpreter and they texted me. They said, will talk with my manager but never happens. I didn't ask for Mazda car, dealer picked it for me and left me no choice. Thanks for asking. I would not go to that place again if it's the same results. More
Staff was incredibly helpful and made the process easy. I really enjoyed working with Jake Sweeney Mazda. I was not thrilled to have to buy a new (to me) car, and they made it comfortable and made the proc I really enjoyed working with Jake Sweeney Mazda. I was not thrilled to have to buy a new (to me) car, and they made it comfortable and made the process easy. The car seems great, and the people were excellent, knowledgeable, and welcoming. They worked quickly to help me, which I greatly appreciated. More
Thanks for doing a great job Service department was great. Jen got my vehicle in same day, set me up in a loaner, kept me informed, and my vehicle was ready the same day that the Service department was great. Jen got my vehicle in same day, set me up in a loaner, kept me informed, and my vehicle was ready the same day that the needed part arrived. In and out in less than 48 hours. Only suggestion - the loaner car needed a wash. More
Great service and parts experience. The parts department is awesome! Thank you for all your help! They got the parts I needed very quickly and at a fair price ! Great job ! The parts department is awesome! Thank you for all your help! They got the parts I needed very quickly and at a fair price ! Great job ! More
Fast and Easy Walked in Talked to Julie for a few she ask me what I was looking for I told her I have No Idea other than nothing small she Nailed it the first try I Walked in Talked to Julie for a few she ask me what I was looking for I told her I have No Idea other than nothing small she Nailed it the first try I am very happy Thank You Bruce More
Service Great Service. Jenn and her team do a great job. Always friendly and helpful. We have always had great customer service. Thank you for everything Great Service. Jenn and her team do a great job. Always friendly and helpful. We have always had great customer service. Thank you for everything More

