Jake Sweeney Mazda West

Excellent Dealership Young lady who greeted us was friendly, knowledgeable, and very professional. The service I received was - as always - excellent I was there to have Young lady who greeted us was friendly, knowledgeable, and very professional. The service I received was - as always - excellent I was there to have a recall on my passenger side airbag and wound up with a new key to my car and a new gas cap. I also purchased my car from this dealership 8 years ago and have had very few appointments with problems. Prices are reasonable, service is great, and I will purchase another car from this dealership. More

Service Very helpful and customer service oriented. They are able to work around my crazy schedule. They had my vehicle ready when promised. Will keep goin Very helpful and customer service oriented. They are able to work around my crazy schedule. They had my vehicle ready when promised. Will keep going back. More

flat tire I called your service dept at 5pm with a flat tire, Jen said come over we can make it work, Steve and Jacob worked on the tire which had to be replace I called your service dept at 5pm with a flat tire, Jen said come over we can make it work, Steve and Jacob worked on the tire which had to be replaced, Jen then checked to see if the tire had coverage which it did thanks goodness, Shelby took my payment. I was back on the road in less than an hour. I tell everyone about the great service you give and none pressure to purchase a vehicle. Satisfied Customer Genia More

Purchase & Service Great Service as Always! I have used this dealership since 2003 when I purchased 2003 Saturn Ion new there and 2016 Mazda there new also. Great Service as Always! I have used this dealership since 2003 when I purchased 2003 Saturn Ion new there and 2016 Mazda there new also. More

It was a rewarding and valueable experience. I was welcomed in when I first walked in and experienced a courteous and polite sales person who showed understanding and was helpful answering any qu I was welcomed in when I first walked in and experienced a courteous and polite sales person who showed understanding and was helpful answering any questions or concerns that I may have had. I appreciated the hospitality and politeness of the sales associate. More

Another good experience Both my Mazds's in for service oil changes and brake replacement on one. Scheduling was a breeze and work done in timely manner. Both Krystal and Jen Both my Mazds's in for service oil changes and brake replacement on one. Scheduling was a breeze and work done in timely manner. Both Krystal and Jen are great with any questions and concerns. They are friendly,cordial and personable and assets to the Service Department. More

Ease of Doing Business........ I have never had one issue from when I purchased the vehicle to my recent service with this dealership!!! My business is service, so I look for servi I have never had one issue from when I purchased the vehicle to my recent service with this dealership!!! My business is service, so I look for service and they have never disappointed me!! Well, I must charge that - I never can find the donuts when I am waiting for my vehicle to be serviced!!!! lol More

Very pleasant We traded my 2009 Lexus for a 2014 Azera. Steve Fliehman let us take it for a test drive and when we came back we negotiated a deal. He was very nice We traded my 2009 Lexus for a 2014 Azera. Steve Fliehman let us take it for a test drive and when we came back we negotiated a deal. He was very nice and we were pleased that we weren't pressured . Very pleasant experience! More

EXcellent service It is easy to set up a service appointment at a convenient time and to drive right in out of the weather. Krystal and the service tech are attentive It is easy to set up a service appointment at a convenient time and to drive right in out of the weather. Krystal and the service tech are attentive and friendly. I'm confident that they will handle any issues I have with my car. More

Clean, professional and friendly. The people at Jake Sweeney Mazda West are always friendly and helpful. I would highly recommend this dealership because of customer service, satisfac The people at Jake Sweeney Mazda West are always friendly and helpful. I would highly recommend this dealership because of customer service, satisfaction and a clean friendly environment. More