James Chrysler Dodge Jeep Ram Cedar Lake Listing

New car survey Luke was great to deal with and was very helpful. The finance guy Roger Moffit was very slow at preparing the paperwork which caused us to be there 4. Luke was great to deal with and was very helpful. The finance guy Roger Moffit was very slow at preparing the paperwork which caused us to be there 4.5 hours. That is unacceptable for any reason! More

Worlds longest oil change My only complaint is that it took forever. They should give you a heads up when you get there if it’s going to take that long. My only complaint is that it took forever. They should give you a heads up when you get there if it’s going to take that long. More

The Best place to buy a vehicle! Paul Jones & Big John Crawford. are both so wonderful to work with! i can't say enough about how friendly, helpful and knowledgeable they both are! Paul Jones & Big John Crawford. are both so wonderful to work with! i can't say enough about how friendly, helpful and knowledgeable they both are! I would definitely recommend them to all my family & friends! BoBB Auto Group is the Best! More

Oil change They’re very friendly and informative . I didn’t have to wait too long for oil change. It was done within a half hour . Then was in formed what was do They’re very friendly and informative . I didn’t have to wait too long for oil change. It was done within a half hour . Then was in formed what was done More

Efficient, Clean, Kid-Friendly Our Family had a great experience working with the team at Bobb Auto Group. Coming from out of state they we courteous to our requests and when we're Our Family had a great experience working with the team at Bobb Auto Group. Coming from out of state they we courteous to our requests and when we're very prepared when we arrived to test and check out the vehicle. We we're back on the road within a short time with an awesome new ride, and at a fair price! More

Oil change and tire rotation My total time spent at the dealer was only 35-40 minutes. I looked over the new cars in the showroom got myself a cup of very good coffee and sat down My total time spent at the dealer was only 35-40 minutes. I looked over the new cars in the showroom got myself a cup of very good coffee and sat down in the waiting room. Check my stocks and the stock market via my phone and sent out a few text messages. Seating was comfortable and the TV worked fine More

Recall work on Ram truck CS took little time and work completed quickly. I was in half hour earlier than my appointment. Truck taken in right away. Was told less than an hour CS took little time and work completed quickly. I was in half hour earlier than my appointment. Truck taken in right away. Was told less than an hour and they were right. More

Good Service Luke was good to deal with, and worked out a great deal for my car. Easiest car buying experience I've had. This dealership will he on my list to chec Luke was good to deal with, and worked out a great deal for my car. Easiest car buying experience I've had. This dealership will he on my list to check for my next car purchase. More

Easy laid back buying experience Cam was extremely helpful and didn’t pressure us to make a decision. They let us do a weekend test drive with the wrangler that we ending up buying. Cam was extremely helpful and didn’t pressure us to make a decision. They let us do a weekend test drive with the wrangler that we ending up buying. More

"Big John" Crawford was great to work with! I purchased a used car for my son as his first car. Everything seemed fine, until after we got it home, a significant engine problem developed, makin I purchased a used car for my son as his first car. Everything seemed fine, until after we got it home, a significant engine problem developed, making the car inoperable (79 miles after we picked it up). Long and short of it is that we had to have it towed to a repair shop, where significant repairs were required. It was clear that this problem did not just occur after we bought it, so I contacted "Big John" Crawford (apparently there are smaller Johns that work there), and explained my serious dissatisfaction to him. Even though we did not purchase the extended warranty that was offered, John knew that it was the right thing to do for the dealership to help us with this issue. He went to bat for me with management at the dealership, and got them to agree to what I consider to be a very satisfactory resolution to this problem. In all reality, a lot of salespeople would have said that once we drive off the lot, the problems are ours. I really appreciate the fact that "Big John" stepped up and took care of us after the sale in what could have become a very contentious situation, but did not, thanks to his intervention. I would highly recommend "Big John" at Bobb Auto Group as a knowledgeable, helpful, honest salesperson. More