James Chrysler Dodge Jeep Ram Cedar Lake Listing

Great service Been there twice now. One car needed oil change and battery. Other car needed oil change. Both had free checkup with service. Price was less expensive Been there twice now. One car needed oil change and battery. Other car needed oil change. Both had free checkup with service. Price was less expensive than other places. Work done in less than an hour with no appointment needed. Alex in the express service is very courteous and knowledgeable. More

Great customer service! I had the pleasure to work with Jennifer in the service department. She took care of filing my warranty claim and made my experience, which I was drea I had the pleasure to work with Jennifer in the service department. She took care of filing my warranty claim and made my experience, which I was dreading, with the service department effortless. Can’t say enough good things about my entire service process. More

Brought my jeep in for service and was taken greatly care of My experience was great. Jennifer was very helpful with my vehicle. Definitely would reccomend this location to family and friends. Thank you all so m My experience was great. Jennifer was very helpful with my vehicle. Definitely would reccomend this location to family and friends. Thank you all so much! More

Please read below I was very unhappy (last month) when I brought my Jeep in for service. No communication, miscommunication, I was given repair cost on things that did I was very unhappy (last month) when I brought my Jeep in for service. No communication, miscommunication, I was given repair cost on things that didn’t require repairs, I paid for repairs that I didn’t approve. lots of BS excuses. Tell your customers the truth,, don’t give them BS because your just adding fuel to the fire. Most people don’t have an extra car sitting in their driveway, so communication is key and a quick service turnaround means happy customers.. Earlier this week I scheduled an appointment to bring in my Jeep to Boszak Jeep, my son mistakenly dropped our car off to your dealership. We decide to give your dealership another opportunity and Jeramy was handling our repairs, well you know where this is going but let’s not go there. I called to follow up and was helped by Jennifer. I didn’t know Jennifer, but I expressed my concerns and feeling about your service dept. She apologized and informed me that she will handle my repair order and promised me that she would stay on top of my Jeep and keep me posted. Well, she did, she texted me updates and kept me informed. This probably is something that you should do (texting updates) with all your customers. If it wasn’t for Jennifer I probably would of pick up my Jeep and brought it to Thomas or Boszak. You need to promote her to service manager or give her a bonus. I run a business myself and I work with my sales team and customer service team everyday to make sure my customer keep coming back!!! More

Alignment I go to bobbs for all my oil changes, tire rotation and alignments. They have the best oil change packages hands down. I live 10 min from a different I go to bobbs for all my oil changes, tire rotation and alignments. They have the best oil change packages hands down. I live 10 min from a different dodge dealer who’s service staff is horrible. And I refuse to got there. I would rather make the 30 min drive to bobbs . It’s quality of workmanship and a piece of mind that I get from bobbs that keeps me coming back. More

Car looks new again Took my car in for a complete detail and oil change. My car looks great and everyone was so nice.Will definitely recommend their service to everyone. Took my car in for a complete detail and oil change. My car looks great and everyone was so nice.Will definitely recommend their service to everyone. More

as always great service very helpful always keep you up on everything there doing with my vehicle the sevice done is always excellent and Alex seemed very courteous and on to very helpful always keep you up on everything there doing with my vehicle the sevice done is always excellent and Alex seemed very courteous and on top of his game. More

Little slow because if number of customers Always have had good service here on previous service. Fast and friendly. All work had been satisfactory. Will continue to have my service here in the Always have had good service here on previous service. Fast and friendly. All work had been satisfactory. Will continue to have my service here in the future. More

Nick explained my issue with my 2019 ram. He had the mechani Every staff was friendly and concerned about my issue. I didn't have to wait long after I arrived for my appointment 9:30 am Every staff was friendly and concerned about my issue. I didn't have to wait long after I arrived for my appointment 9:30 am More

Parts Dept Great Service! Great service from the Parts dept and oil express team. Rory Heepe worked on my request for several months having challenges with suppliers and stuck Great service from the Parts dept and oil express team. Rory Heepe worked on my request for several months having challenges with suppliers and stuck with it, until I was satisfied. More