James Chrysler Dodge Jeep Ram

this was my first time at a dealership and john was very good ad helping me and finding the perfect car in my price range...hes the best good ad helping me and finding the perfect car in my price range...hes the best More

Our trade in values were excellent. Our purchase price was excellent. Jason was very fair and accommodating during the purchase price negotiations. At delivery time Eddie's paperwork review was thorough was excellent. Jason was very fair and accommodating during the purchase price negotiations. At delivery time Eddie's paperwork review was thorough and easy. Eddie was knowledgeable about the vehicle's technology components and he proved to be a very good teacher. He managed the 2 hiccups with the dashboard upholstery crimp and the less than complete new car delivery detailing were handled to our satisfaction. We would recommend both the sales professionals and the dealership. More

No pressure and efficient environment. John identified all of my needs and showed me that car that would match. Listened to my questions and made sure that I was 100% satisfied. I will go back due to the all of my needs and showed me that car that would match. Listened to my questions and made sure that I was 100% satisfied. I will go back due to the relationship and rapport built buy john and the other staff. More

Went looking for my son's first new car purchase. Ted was extremely helpful taking the time to show him all of the vechiles he thought looked good. Ted then narrowed it down to what my son wanted in a ve was extremely helpful taking the time to show him all of the vechiles he thought looked good. Ted then narrowed it down to what my son wanted in a vechile , options, color. etc. In the end Ted helped my son BUY a jeep , not SOLD him one. If you have a son or daughter looking for a vechile , as a parent i highly recommend you take the time to stop by Finger Lakes Chrysler Dodge Jeep and ask for TED. WE DID !! More

My trip to this dealership was great. No pressure at all. Food and drinks were offered to me. I felt like a walked away with a great deal too. all. Food and drinks were offered to me. I felt like a walked away with a great deal too. More

John was an absolute dream to work with in general I have never liked working with car salesmen but John was not pushy and was the MOST HELPFUL salesman I have EVER had in all my car buying years. I will de never liked working with car salesmen but John was not pushy and was the MOST HELPFUL salesman I have EVER had in all my car buying years. I will definitely be recommending Fingerlakes, John Sullivan and I think I have found a new "home" for buying my vehicles in the futures. Thank you John and thank you Fingerlakes for a job well done. I couldn't have had a better experience if I had planned it or been dealing with family!!!! More

I went into this dealership only being in my current 3 year lease for 5 months, was very unhappy with my vehicle. I had tried to deal with many other dealers prior to get into a different vehicle with ev year lease for 5 months, was very unhappy with my vehicle. I had tried to deal with many other dealers prior to get into a different vehicle with every one of them turning me away and saying it wasn't possible without an absurd increase in payment. I visited Fingerlakes and this is by far the very best dealership I have ever had the pleasure of doing business with. Todd Gilbo was my salesman and he is the very best, I recommend anyone looking for a vehicle to go and see him. He and John Shields worked very hard to get me out of this lease and into an awesome GMC Terrain. They were available to assist me at anytime and made my buying experience very easy. My payment was very close to where I needed it to be and the service department is amazing as well. If you are looking to purchase a new or used vehicle you definitely should go out to Fingerlakes and ask for Todd! Thank you Fingerlakes for everything. More

We were very happy with the overall experience from this dealership we explained exactly what we needed and we were given a friendly and relaxed environment to make our decision as to continue the sale with dealership we explained exactly what we needed and we were given a friendly and relaxed environment to make our decision as to continue the sale with this dealership. The overall experience was great from the moment of entering the dealership up to driving off the lot with the vehicle. The attention to the detailing of the vehicle was great it looked like a brand new vehicle even though it was used. We had small children with us and they go out of their way to make it a relaxed atmosphere for the entire family. More

John Sullivan & John Shields were awesome.. and that is a very hard thing for me to say about anyone who is selling a car to you lately! They were so GREAT. They made sure I got the best deal there was is a very hard thing for me to say about anyone who is selling a car to you lately! They were so GREAT. They made sure I got the best deal there was. They didn't low ball me... they didn't do the I will see what price I can do with my manager.. They were and are the reason I tell people to go there and buy a car. My husband was impressed with their gentle way of dealing with me as I am not the kind of person a dealer wants to see coming as I do not like dealerships that do the I will check with my manager 5 times and still not give you a deal. I know what I want to pay when I go to a dealership and have walked out for $50.00 difference. So you see these guys were and are the best. They even like to see me now !!!!!!!!! Judy More

Had a great first car experience. Nate was awesome and really helped get me in a car that was perfect for me. I would recommend his dealership to anybody looking to buy a new or used car. really helped get me in a car that was perfect for me. I would recommend his dealership to anybody looking to buy a new or used car. More