James Chrysler Dodge Jeep Ram

Overall I am very happy with my purchase, I dealt with other dealerships and walked away with feelings that would not be conducive to buying a vehicle. Ted Manslack and the team at Koch really helped me t other dealerships and walked away with feelings that would not be conducive to buying a vehicle. Ted Manslack and the team at Koch really helped me to feel comfortable and helped me through the often difficult and trying time of purchasing a vehicle. More

I worked with Fred Raulston at Peter Koch dealership. Fred is a salesman that lets the vehicle sell itself and is NOT a high pressure salesman. He answered all my questions and did work with me to get a Fred is a salesman that lets the vehicle sell itself and is NOT a high pressure salesman. He answered all my questions and did work with me to get a fair deal. I had my eye on a Chrysler 300; Hemi with a few miles on it. I was ready to buy and he suggested I look at a new leftover 2007 300. Comparing the two, the price for the new 2007 wasn't much more than the Hemi---- He let me make the decision and I decided on the 2007. Very happy with the vehicle. A few months later, I was in the market for a newer truck. I again went to Peter Koch and asked for Fred. He said he had two Rams that fit what I wanted. He drove the truck more than half way to my house to let me look at it as I live 70 + miles from the dealership. Again, he let the low milage truck sell itself. I bought it. The whole process for both transactions were seamless. I would recommend Fred and Peter Kock to anyone who is looking for a new vehicle or an upgrade. Be sure to put them on your list of dealerships to stop at and compare when you are in the market!! A++++ all the way! More

I was looking for a specialized truck and spoke with Stephanie Kuti over the phone. She worked very hard to try to locate the truck for me. Unfortunately, I did not end up making a purchase but will d Stephanie Kuti over the phone. She worked very hard to try to locate the truck for me. Unfortunately, I did not end up making a purchase but will definately contact this dealership again because of Stephanies hard work. I would recommend the dealership to anyone! More

I have now purchase two Jeeps from Peter Koch. Both deal were fine and without any hard sales pressure. The Group is a pleasure to work with and will take the time to put you in the car that is right for yo were fine and without any hard sales pressure. The Group is a pleasure to work with and will take the time to put you in the car that is right for you. The Service department is grate to work with and has pickup the service of my other cars as while. I look forward to continuing business with this dealer and the friendly staff. I strongly recommend working with Fred Ralston. More

I bought a used 2005 Pacifica in November of 2008. The car was in good condition, low mileage and priced right. Car was prepped properly and ready for delivery when they said it would be. The service depa car was in good condition, low mileage and priced right. Car was prepped properly and ready for delivery when they said it would be. The service department has always been easy to work with getting my car in for service on short notice. That is important to me as I am a salesman on the road and if my car is tied up, I can't make sales. This is my 5th or 6th car that I have bought from this dealership and I have recommended them to friends and family. More

Employees are very friendly and eager to please. Fred Ralston has helped us purchase two Jeeps, and goes out of his way to explain and show all aspects of the vehicle. We will only buy from Koch. It is Ralston has helped us purchase two Jeeps, and goes out of his way to explain and show all aspects of the vehicle. We will only buy from Koch. It is not the closest dealership to us, but that is where we go. If they do not have what we are looking for, Mr. Ralston will find it. More

We searched the internet to find the best price on the vehicle that we were looking for. We found the best price at Peter Koch. Even though the dealership was a ways away from where we lived we figured vehicle that we were looking for. We found the best price at Peter Koch. Even though the dealership was a ways away from where we lived we figured we would check it out. We submitted a form and were contacted by Amanda. She responded very quickly and was friendly and informative. We decided to come in and check out the vehicles that they had. Amanda helped us to narrow down what was really important to us. We decided in the end that we would keep the vehicle that we had but the experience that we had reinstilled our faith in car dealerships. We know that we can get great service and get treated like family if we go to Peter Koch. When we decide to buy a vehicle we will definitley buy one from Amanda and the Peter Koch dealership. More

I purchased a Saturn Ion from them a few months ago through Ebay- yes, Ebay. Then we drove 8 hours to pick up a car we bought without ever seeing. The vehicle was exactly as described in the listing, through Ebay- yes, Ebay. Then we drove 8 hours to pick up a car we bought without ever seeing. The vehicle was exactly as described in the listing, although it did have a clunk in the front end they didn't mention, but as it was used we didn't expect perfect. Anyhow, it was a $100 fix and not a big deal- probably hit too many potholes in NY! Came with a warranty, which was great. We've already put about 15,000 miles on it (we drive a LOT) and it hasn't had any problems. Great car, friendly service, and easy to deal with. Handles all the paperwork for us out of state people and made the transaction easy. Would highly recommend! More

I would recommend this dealership to anyone that is looking for a home town dealership,they all were very friendly and felt confortable to work with. And the service department was great they explain w looking for a home town dealership,they all were very friendly and felt confortable to work with. And the service department was great they explain what your vehicle needs and makes you feel comfortable. And their workmanship so far has been A++. Thanks Garry Sherman (Auburn,NY) More

Everyone at Peter Koch CDJ is extremely customer service oriented. Fred Raulston, the Salesman is very helpful, and is great to deal with. Paul Stevens, the service advisor and Chad MacDougal, the Service M oriented. Fred Raulston, the Salesman is very helpful, and is great to deal with. Paul Stevens, the service advisor and Chad MacDougal, the Service Manager and Mickey, the mechanic all are very helpful as well, with fine customer relations skills. I am called by my name every time I visit the dealership by all who greet me. It has been a pleasure working with all departments. If someone tells me that something will be done, it is. I expect honesty and integrity, and I get it, always. We have purchased two cars from Peter Koch CDJ and would definetly purchase others when the need arises. Oh, did I mention that the dealership is almost 50 miles from my home! I'd rather take the drive out any day to deal with such a fine hassle-free dealership! More