James O'Neal Chrysler Dodge Jeep Ram

This was an excellent experience in purchasing a new vehicle. Keith and Charles we very helpful and understanding. The staff at James O'Neal Chrysler Dodge Jeep Ram have always been helpful to me. Whe vehicle. Keith and Charles we very helpful and understanding. The staff at James O'Neal Chrysler Dodge Jeep Ram have always been helpful to me. When I owned my Dodge Neon, this dealership assisted me and kept my car running for 10 years. Excellent experience; yes, I would recommend this dealership to family and friends. More

I identified a truck I was interested in at this dealership through autotrade and called the dealership. I gave them the details of the vehicle I would be trading and we worked out most of the detai dealership through autotrade and called the dealership. I gave them the details of the vehicle I would be trading and we worked out most of the details of the trade over the phone. This was critical to me since I live approx 170 miles from the dealership. When I arrived at the dealership, the salesman I had dealt with on the phone told me there was a mix up between him and the sales manager as to the yr of my vehicle and they reduced what they previously offered me for my trade by over $5,000. The sales manager was no where to be found when this news was delivered and they made no attempts to try to make this right. I would never consider dealing with these people again and would caution others against it. More

Will never go back there. Salesman knew next to nothing Will never go back there. Salesman knew next to nothing about the vehicle and gave a horrible offer for my trade in. Less than 5000 another dealershi Will never go back there. Salesman knew next to nothing about the vehicle and gave a horrible offer for my trade in. Less than 5000 another dealership offered. Just trying to rob you. If you're looking for an honest and fair deal stay away. More

Recently bought a 2004 dodge diesel from James O'Neal dodge. Within the first 48 hours the truck was running poorly. Took it back and the dealership said nothing was wrong with it. I then pointed out s dodge. Within the first 48 hours the truck was running poorly. Took it back and the dealership said nothing was wrong with it. I then pointed out some problems I had noticed that were clues of bigger problems. Service manager and salesman said that these were normal and said I should not have bought a high miles truck. 150k was not high miles for a diesel is what I was told before the purchase. Long story short I now have a 16000 dollar. Truck. With a blown motor and no recourse. I am a working class man. And only bought from them because I though. They wold sell me a quality truck and stand behind it. But boy was I wrong. They knew the truck wasn't right when they sold it to me. But they sold it anyways. Lesson learned. Will never set foot on they're lot ever again. More

I dealt with this dealereship over the internet about the purchase of a Dodge Challenger. I told the dealership I had a trade, and they asked for some pictures. I sent the pictures and they made an offer. I purchase of a Dodge Challenger. I told the dealership I had a trade, and they asked for some pictures. I sent the pictures and they made an offer. I asked the saleman, Ricky Morris, to send me some figures to take to my credit union. This was on a Friday. On Monday he sent me an email saying they overpriced my trade and would no longer be interested. They knew exactly what they were getting because of the pictures. Instead of keeping their word and earning a customer, they break their word. Deception and lies. I'd say this pretty well describes my first and last dealing with these people. More

I flew 1800 miles to pick up my new truck from these guys. Best price by $2000, picked me up from the airport, stayed late on new years eve for me to get there, and gave me free swag! How can you beat t guys. Best price by $2000, picked me up from the airport, stayed late on new years eve for me to get there, and gave me free swag! How can you beat that. I won't be buying a new vehicle anytime soon but if I do, or if I was to do it over again, it uwould definitely be from these guys. More

This was the best new car/truck purchase I ever made. I love the truck and would definitly recommend this dealership to friends and family. We are all Dodge owners. love the truck and would definitly recommend this dealership to friends and family. We are all Dodge owners. More

I arrived one hour after closing time to pick up my vehicle. Wesley was patiently waiting. Even though it was late on a Saturday night, the young man professionally completed the business transaction a vehicle. Wesley was patiently waiting. Even though it was late on a Saturday night, the young man professionally completed the business transaction and additionally gave me a tour of the dealership. He was excited and proud to show me over 40 years of pictures and articles about his families' involvement in the automotive industry. I do believe we were inside a showroom and office spaces that have been in place for over 30 years. I peered through my spectacles to read a few articles and look especially at the pictures from the 60's. Even though I am hard of hearing, I heard the young man's stomach growling and I realized it was then 2 hours after closing time. I am an old man and have completed thousands of business transactions literally all over the world. Most of the time I shake my head in anguish and wonder where the professionalism and pride has gone from American owned businesses and share these experiences with other old men that don't have much else to do. My experience here was refreshing. I had heard of James O'Neal Dodge by word of mouth and I traveled over 600 miles to go there and purchase a vehicle. For me to enter into one of these "dealer ratings" and report the highest attainable score, is not to be taken lightly. I recommend James O'Neal Dodge to anyone and I assure you I will be back to purchase more vehicles, and so will my children, and so will my grand-children. Ladies and gentlemen, bad referrals travel 10 times faster than good referrals. Give the James O'Neal Dodge family dealership your business and you will feel younger and stronger than you have in over 40 years! That was my experience. I look forward to reading about yours. More